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If I were the owner, I'd refuse to pay and slap that other shop with a lawsuit for fraud (including the unrequested inspection) and $40,000 worth of damages.
@@rifleman1873 And that's why the cops would be called. Customer didn't sign anything agreeing to an inspection or mechanic's lien. Shop can not retain someone's property.
@@rifleman1873 Not sure where this happened, but in my state, you need to have an estimate authorizing any work over $100 and anything over 10% over the estimate. You as the customer have 3 options, I want a written estimate, I want to be notified if it'll go over XXX amount, or I don't want an estimate, just do it. In my shop I would NEVER allow the last one... I want a number at which the customer would want to be called. If they wanted me to "Just do it!" I'd say "OK, so if it's $25K to replace the spark plugs in your escort, I should just do it!?" Please, just give me an amount at which you want to discuss the cost so I don't exceed that. And no way in hell would I be paying for an unauthorized $2K plus "inspection".
If it's factual I don't see the need to worry about lawyers. That shop should pray that lawsuits against them haven't flooded in, never mind them going after somebody for stating factual proof.
It is still helpful, because it is a real world example of how a shop will scam you. If you go into any shop to replace just one part, and they slap you with a $40k bill, GTFO!
@@petequinones3454 'If it's factual I don't see the need to worry about lawyers. ' The problem is people can still sue you, even if they'll lose. It only takes filing fees and minor costs to make the suit, and can cost much more to defend yourself against a minor suit From the next post: You can legally tell the truth about bad service.' True, but that only means you should win, with a good judge. It can still cost a lot to successfully defend. And if you make any statement that's overly broad or not quite 100% accurate they can start winning partial judgments, even if you're still basically correct. Best avoided and let everyone figure out who it is themselves.
This is Mod Mafia. These idiots are located in Woodland Texas. Don't EVER take your H1 or Humvee there. BTW it is about time you guys setup a shop here in Texas and keep up the great work!
Nice job letting the people know the con artists name. You will probably save someone a lot of money. Thanks for having the balls to name drop, YOU ROCK 🤘🤘
This comment needs to rise to the top so people know who the scam artists are. They seem jealous that they are not getting the business Predator Inc is.
Idiotic items by themselves, but they also completely erase any credibility for anything on the invoice. Seems pretty obvious that they just want to take advantage of rich H1 owners that don't know any better.
I would say he was knowledgeable enough to say no I won't pay $40,000 to repair something I just paid $xxx,xxx for. Stop at your a chain brake shop and see how much a $100 brake job will really cost you. Everyone is after your money, few people will do the work at a reasonable rate and not add a million items to the list to jack up the price.
@@apuckett1971 So true, I remember the first car I had a toyota camry, I put new brake pads on it and afterwards it started making a scraping sound, took it apart to look at it and couldn't figure what I did wrong, so I took it to a pep boys down the street, told them the noise I was hearing and said I was pretty sure it was the brakes. They call me back later that day after I took it in and told me the axle was broken, and some other stuff and wanted to charge me 5k in repairs. (It was a 1991 with 160k miles on it) The car wasn't even worth that much money. Told them no and when I drove it away, the scraping sound was gone, they had inadvertantly fixed my issue, and I didn't have to pay them anything since no work was done. Shady shops are everywhere. (This was back in 2003)
As an attorney that represents automobile dealers and specialty shops my clients and I do not tolerate this type of conduct. We regularly have to send cease and desist letters to unscrupulous and predatory competitors; which also include strong language regarding tortious interference and libel and slander (defamation). Your shop is top tier and your reputation speaks for itself. Great video.
if i got a transmission job I tell the customer i want to replace the rear main seal on the engine. The transmission is out is 5 to 10 minutes to change, and that i want them to enjoy and used the car for years without issues. I don't want to pop the transmission in there and a week later pull the transmission because the rear main started leaking.
$1300 OIL CHANGE!!!! $15,000 LIFT KIT!!!!!! Ryan I have to give you credit for filming this with a straight face and not torching the place charging this customer $40,000 for bullshit
@Smokem 777 I guess I haven't owned my hummer long enough to know about them. I also do basic maintenance on my own rather than pay someone $1,300 for something as simple as an oil change
was looking at that Oil Change price and was like thats not a bad price per qt of Amsoil, a bit high but not rip off prices, then I saw the $851.20 for labor, WTF MATE really? for an Oil Change and Transmission fluid change!?!?!
That was a little misleading, $1300 looked to be an oil change, power steering flush and transmission flush. They don't itemize their labor though so it's just lumped up and very hard for customers to know what's going on.
@@nicolashoyt5341 Looking back at it at 6:27 I do see that for 12 quarts of 15w-40 full synthetic oil is actually $141.60 and below that is synthetic transmission fluid for $163.20. What's not misleading and absolutely freaking outrageous is the $851.20 for labor
Do you realize the revenue your shop lost, their are those that take all read as fact then spread it as “you know I heard” it was intentional and needs a quark in it, automotive repair is bad enough as it is due to hemorrhoids like them, but to out en out lie like that about you putting fear in clients, while postering for the real theft is disputable, it’s like gun fighting an unarmed man.
Mod Mafia. SMH. Unfortunately this kind of behavior is not just exclusive to the Hummer community. It happens in the Toyota off-road/overland community as well. Especially when it comes to lifts and parts. It’s really frustrating.
This shows the relationship between predator and the client. My clients call me directly if there is something questionable and like predator, I will go over and above if it was something I missed. Well done
Damn, I work at a shop and the most we do is a FREE inspection when we're doing a oil change... We then let the customer know of there's another problem with the vehicle and let them decide if they would like to fix it.
These guys seem legit but every single mechanic in the world makes mistakes and if any mechanic tells you that they don’t well you’ll learn a hard lesson in life chief
@@scottysecretlyloveschrysle1417 he clearly admits that they make mistakes but here we have another shop claiming they lied and did sub par work and that is slander in any sense if it’s not true and from what I see it was not true.
I've never heard of you. I have 1992 HMMWV and do all my own work on it. I learned a lot from this video. I learned a couple technical things but most of all I learned that you are a company I wouldn't hesitate to work with if the need arose. Thanks for putting out the video, it clearly shows who is the scammer.
I was a mechanic in the Army for 6 years, and I can't believe that the person who inspected that Hummer conversion was a mechanic in the military. In our MOS school we are taught that military vehicles do not have the safety requirements of civilian vehicles. That means no crumple zones(in reality the entire HMMWV is the crumple zone, side impact protection, nothing. Just be glad it has doors, a rood, seats, and a windshield, because I have driven plenty that did not. With that said, like you stated there is a lot that has to be modified to meet safety requirements for on road use. I would put acorn nuts on the floor protector bolts though to keep the threads from getting all buggered up, also looks nice. I also have never seen that lock nut design for the hubs, is that a Hummer modification requirement because in the military we use a spider washer.
yes, those are the DOT approved nut and spindle assembly, used in the H1. The HMMWV setup is for ease of change in the field, as is most stuff with the army.
I’m a mechanic ...I think you answered all the questions perfectly right on point.Unfortunately we have people out there that want to charge the customer astronomical prices for no reason.They won’t last long
I got raised in hawaii under my mechanic family ..... we charged $25.00 per hour and only what we pay for each part and how much we pay for oil. Nothing more.
As a shop owner myself I hate to see people in my industry scaring customers into unnecessary services, then keep the vehicle for a week+ and do absolutely nothing and charge for the services not provided. It's good to see a shop with integrity and morals. My business motto has always been quality over quantity. Stick to this and your customers will stick with you, 1 and done customers don't build a business. Business growth comes from repeat customers.
i am right there with you, i have had to many shops try shit like this on family members. I am not saying i know everything. But When you don't even know the basics of troubleshooting a minor electrical issue and lie to me for two weeks straight you dug your own grave.
Mom's car has rough acceleration. Let me grab my scanner! Oh it's a gross leak on the emissions, check the gas cap new seal and bingo evap canister the rubber tubing is cracking. If a shop could do this straight forward they would have my business. I don't know how everyone else deals with bad mechanics and bad shops. When a technician opens a hood on one of my cars I work on they compliment the owner.
I just had a shop do this type of thing to me! I've got a ram 1500 with long travel suspension, prerunner bumper, flares, headers, exhaust, and tires. I recently slipped off a road in a blizzard into a farmers ditch and it cocked the front tires back. The side airbags went off, the front fenders were cracked, but the rest of the truck didn't even have a scratch and it ran fine. A towing company came over and said they would need 2 trucks to get it out, but he told me he'd do it for the rate of 1 truck if I went with them, so I did. Of course they charge me double the cost for 2 trucks. Then the shop owners told me it was useless and I should just total the truck out... I only noticed the lca mounts were slightly bent. They rote a quote for over 20,000 of repairs including new bumper, steering wheel, two new frame rails, lighbar, etc. All which were in perfect condition. They said they wouldn't touch it m, and refused to fix it. They also contacted my insurance and sent them this quote without my knowledge and tried to make plans for the truck without my knowledge... I then planned for it to be sent to another shop. I asked the owner explicitly how much the storage fee would be after a 2 weeks and he said, don't worry about it I won't charge u since you are in and out. I thanked him. A week later I return to get the truck and they wanted to charge me for 2.5 weeks of storage fees 50$ a day (900$). I brought it to another shop and they said its an easy fix with no serious frame damage at all, and I'll get out on the road right away. Not that bad of damage. Some shops out there are just out to scam you like crazy be careful
Our legal council has advised against it due to coming legal actions. Majority of consumers and people in the industry know exactly who it is. Plus it’s not hard to find the answer. The comments say it all.
@Predator Inc You can't get in trouble for telling the truth. If you have HIV in a court of LAW I can staple that fact on every telephone pole in America.... As long as it's factual you don't have to hide ANYTHING an no it's not defamation or Slander. Do yourself a favor, fire your legal team and hire someone else because this is grade school stuff here he or she's going to cost you a fortune in the future.
At some point near the end it felt like I'm watching one of angry Louis Rossmann's videos. Edit: that's not a bad thing, just as in this case, Louis is pissed rightfully.
WOW! Unfortunately I know what you mean. My dad was a Dodge Mechanic In Boise Idaho in the late 70's. He quit because they were ripping off their dealer customers on repairs, like installing rebuilt engines and components and charging them FULL NEW part prices. After my dad refused to comply with the shop supervisor they gave him ALL the jobs that in the Dodge Time book per job that they knew took longer than stated. When he refused to claim a used distributor in customers car and list it as new, they changed it on the invoice as NEW, my dad packed up his tools and quit, then reported them. The shop went out of business and was bought out. We were a very poor family and it was our only income. I was very proud of my dad that day, even knowing it would severely effect our food and things we needed. He found another job and I went to work in a restaurant to help pay the bills. I never forgot that and have lived my life honestly ever since. Integrity can't be bought, it must be earned through actions. I hope you sue the pants off that company who tarnished your reputation to let other companies know you can't lie like that. Best Wishes & Blessings. Keith Noneya
Your father has integrity and we would have been honored to have him as part of our team. Great story and am sure a great role model to you. Thanks for sharing!
Good thing you guys have a RU-vid channel. Documenting your work through video seems to be a must these days. Good thing Sanderson recorded the work with the ball joints. I know it sucks that you have to do a video like this to protect your brand, but anyone that is into Hummers, H1's and HMMWV's knows the work you guys do. Predator is definitely a leader in this space.
The amount of shops and mechanics who don’t know hummers is comical. I worked for the government as a contractor and they spent a good chunk of money teaching me how to work on HUMMVEES. After the contract ended GM spent more money to teach me how to service the H1s. They are really odd if you don’t know what your looking at. Sounds like this shop was gambling that this guy was going to just pay them cause he was dumb. Shows them what this owner knew
Would have been easy for me, I've had other companies try that with me, "sorry, I didn't ask for inspection so your not getting paid, guess I'll call the cops"
I was a service advisor for over 10 years and I don’t know anything about your shop, I don’t own a hummer and really never plan to not that I wouldn’t love to have one. However I watched this entire video because after everything I have seen and experienced via how shops run and use these scare tactics you are right on point and are very forth coming. I recommend that anyone who is looking for a shop for a hummer should truly appreciate your honesty and give your shops the business.
If he didn't sign off on the estimate for the 2000 dollar diagnostic, he didn't have to pay it at all. He could call the police, and get his car out immediately. I've always been a fan of your products, and hope to one day buy one...but this...this is transparency at an epic level.
I got burned by VW yrs ago, took my Rabbit in for a new fuse box, it was $100 for the part and $200 for labour, got the call to pick it up 2 days later and the bill was $1300. Told them they could keep the car and walked out, came back at 10pm that night and stripped the cars interior, rims and GTI trim I had put on and sold it to my buddy who had the same car. Cops came and tried to arrest me but I produced my ownership and license and they asked me to just leave the property, a few weeks later they sent a guy by with a mechanics bill and a lien, since then I have learned you have to write on the bill that they can only repair what is signed for in writting no phone confirmations. Yrs later Chrysler dealer tried to rip me off on my Jeep XJ for a $1300 for the ABS pump that supposedly had failed, I told him to look at the bill regarding the pump, did I sign for it? lol, as I waited for them to bring me my truck they scratched my new hood with a floor broom and it was destroyed, they said it came in like that and refused to admit they did it, funny thing is I just got the Jeep back from a front end accident a week before and the hood and paint were literally just done and new. They laughed me out of the dealership, I told them I was going to smash their Prowler in the showroom one night but never did, and fun fact, my ABS was on a recall and was 100% covered by Chrysler so they tried to scam me for fun, I will never buy a Chrysler/Dodge/Jeep or Fiat from those crooks. Picked up a Hummer H2 from Cali a few yrs ago and haven't looked back, way better than all 7 Jeeps I owned over the years except maybe my 89 Grand Wagoneer 5.9l which was just as capable but not as pretty.
@ahmed fahmy -this is all dependent on which state or country you live in. Where I manage a shop at all you have to do is verbally inform the customer of and inspection and by them leaving their vehicle it is consent for that inspection. They don’t have to sign or anything. Just have to verbally tell them. With the police here it is a civil matter and police will not even show up. So I would make sure your check your states or countries laws on auto repairs.
@@YanMcCloud wrong. I’ve actually called the police on a shop that was trying to extort money from me in a similar fashion. I escalated the situation to the point of possibility of physical altercation, 911 dispatcher heard the cursing and shouting and sent 2 police cars in minutes. I demanded my property back, and cops sided with me even though they knew the shop owner.
@@bestman7776 again this is all state dependent like both my comments on this thread have stated. So if you are not in the same state as this supposed shop or same state as me with the other comment I made on this thread then you sir are wrong in the instance of where this took place. I can also tell you as a shop manager where I am from I have had one customer call on me and they were flat out told it was a civil matter and they would not get involved unless the peace was being broken. In your case the yelling and shouting. So make sure to note these laws are different state to state and country to country.
Great video guys. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 As a Red Seal Mechanic myself I hate seeing guys trying to "steal" from a customer, if you do good work your people will be back no matter what
The shop I worked at had a news crew bring in a car to be checked for a 2000 mile trip. We did not know it but they had hidden cameras in , on and under the car. They took it to a shop and had them go over it before bringing it to our shop as well as 3 other shops. I went over the car and told them it needed 2 rear tires and would recommend a tune up because the wires were original and were arching to manifold when sprayed with water (the other shop said the same thing) and I also said they needed a new 3rd brake light bulb and 1 of the license plate lights were out both of which the other shop missed. One of the other shops squirted oil on the struts and told them it needed $700 in repairs. Same thing, just on a bigger scale.
Extortion is a crime! Always get multiple quotes, and if it sounds like BS then it is BS! This is why you should know the basics about your Vehicle mechanics and basic electronics so they can not scam you !
I am a HD mech and its sad to see people doing this its way to common and they should be taken out of business. Predictors i admire your ability and pride in your company to stand behind your work and put this video out. The people that watch your show know your wouldnt do that, there is way to much pride in what you do. Keep doing what you do, it gives me hope for our industry that there are still good people out there.
My family ran a car repair shop. And hearing this makes me sick we would have customers who would go to other shops get a quote high dollar and it turn out that it would be a $50 part that we could take care of within our alloted 1hr inspection time so no extra labor would be charged. And like he said you u price labor a certain way to not have over lapping labor example. They come in for brakes and we find the rotors are out of specs well it calls for example 1.5 hrs to replace rotors then the labor guide would call for 1 hr to do the brake pads. We only charged 1.5 hrs because you have to remove the brake calipers to change the rotors at that point you just have to collapse the calipers and slap new pads in. Also our shop supplies were 7% of labor cost not to exceed $25 and there were time that if we charged what it actually was per the math shop supplies would be $75 (for exp.) but we never went past 25 because you honestly sometimes don't use shop supplies on all jobs. That other garage saw a person who owed a H1 hummer and figured they would make a payday. Still makes me sick to this day.
Why are there prices so crazy?? No one would pay that, I’ve been in the business for 20 years now, and none of my customers would pay that but like you guys we are honest and transparent
"Unfortunately there's unscrupulous people out there." I think that kind of sums up the auto repair business. Once had a service advisor tell me I needed new tires due to wear. (They were almost new with 5k miles on them). His response? "Oh, it must be the tech's tread depth gauge is out of calibration." Because the tech was blind too? And the aggregation of hours for work that can be done concurrently just boggles my mind. "Sir, that's 24 hours labor plus $2,000 in parts and you'll pay 5% for shop supplies even though we'll only actually use about $1.50 worth. You can pick it up at 4:00 PM today" Um, what now?
I have 2 mercedes diesel and it only takes a minute for the oil to turn black, black oil on a diesel does not mean dirty oil, the only way to know if oil is good is with a lab test.
Yup. Thats the whole reason why I learned to work on my own vehicles. Mostly so I could teach myself basic mechanics, but also because mechanics are vutlures. The one time i needed someone to service my truck, I took it to PSE in Houston and they quoted me $2,700 just to tear into my 2006 f250, then tack on whatever charges it may “need” in repairs. Alternatively they quoted me $13k for a new bulletproofed 6.0 engine with warranty. Had a ford tech who does work on the side come and replace my fuel pump, fan clutch, and glow plugs. Mf replaced the pump and clutch, but got air in my lines and rage quit halfway through the glowplugs. I had to call off from work for a week to do it myself (i also needed to replace the filthy radiator). And as it turns out, all that was wrong with it id a bad radiator and bad injectors. All that trouble for two things. I hate mechanics with a passion.
I won an Iron Planet / Gov Plant auction for a 1988 M998 military surplus Humvee with the upgraded 6.5L engine for 8100 bucks. It's in perfect condition. 100% complete. Got titled and tagged so I drive it to work every now and then. I've dragged some huge logs across the farm with it, and I'm always the guy in the local area that gets called to pull out people that get stuck out in muddy farm fields. I did upgrade it to the 10K axles, the newer style fuel sending unit with floor access panel to the fuel tank, and K&N makes a direct air filter replacement for that huge stock paper filter. Everything else is stock, all original military, and works great! Pain in the ass to crank with weak batteries so those recently got upgraded too. Edit: I'm a Duramax guy too. LBZ and LMM, both deleted and EFI Live tuned. The part about the computer from the fraud shop was a total bs claim, like everything else they tried to claim. You can buy blank stand alone computers for Duramax engines and for the Allison transmission. I've done them. Makes EFI Live tuning much easier to play with whenever you want to. Even the factory computer doesn't get bricked. All you need is the VIN read from it and get a VIN license from EFI Live and boom it's unlocked and you can do whatever you want with it.
M.M. is obviously scamming the customer, times are hard and there without a doubt suffering. Skimmed there videos they have very few followers for a reason. They claim the same garbage in almost every video they make about every Hummer.
@@mynock250 The last thing any customer H1 owner would worry about or is concerned about is $$$$$$. That said, you have to look at the rest of customers who never complained. Anything man made or built will never be perfect. They do great work despite the fact I sold my H1 yrs back. Peace
Any automotive tech with half a brain would see that the Duramax air filter has significantly more surface area for filtering versus the stock 6.5 TD filter.
Story time: the good one i did my own research when i took my classics bronco transmission to get it rebuilt, then it took like 2 weeks, i called and asked why its taking so long, and the owner of the shop told me to come over, so i did and he explained the transmission was replaced from a 6 cylinder ford, which i believe cause the under side of some parts when i took it off where covered in RTV ! and he showed me everything in my transmission and i did my research as well and we had a great educated talk about what would he replace, what would be good for my truck and why the price was high, and he even took out 12 year old books for these transmissions and educated me on things i had no idea about, at the end of the day,KNOW YOUR SHOP!! Dont take it to a random shop, know whats wrong with the car or truck, if you cant do it, how is the process and the price of the part is, so nothing like this happens! if you know 0 about cars, take it to the dealer, dont take it to a random shop you know nothing about this is the worse possible way i seen some one scam a customer, for things that are 100% perfect just to sell them something cheaper with a 10k labor cost..just wow great vid man 10/10
The hardest thing or the worst thing about selling vehicles to customers is that you are going to come across a very few that you cant please. No matter what you do including bending upside down and backwards there is nothing absolutely you can do to please them. Thank God they are only less than 1% of customers. Adding to it, an out of state customer will drive back home take the vehicle to their shop and what happens, almost every repair shop will take the opportunity to not only bad mouth you but they will try to destroy your build. Then these customers will feel like they were scammed by you. I had a customer who bough a vehicle then drove it for 2.5 months then took it to do maintenance and then the shop did what this shop did to you. Story short you will never make everyone happy no matter what.
I had a warranty repair on my Ford Fusion at the dealer. About 2 years later I was changing my brakes and found the spindle nut from the offending axle lodged in the hubcap, completely off of the spindle. It hadn't been properly staked.
I grew up working in the automotive industry started at 10 yrs old mom and dad parts stores ETC been around since late 60,s . I recently got scammed on F250 for about 19k through a local shop for engine repairs and now I have it my self found it engine builder shipped a new painted damaged engine with a large hole in the block .. this has become a costly experience because of a the trend of scam shops currently going on , back in my younger days the old timer mechanics in the garages I delivered parts to on my bicycle was very honest and spent hours learning from them about the business , now that all seems to be long gone though and now it's these scam shops ripping people off left and right , I'm out 19k and pulling money out my azzzz some how to fix this mess .. it's heart breaking that I got ripped off by 3 different mechanic's that I thought I could trust is it really this bad ?
I'M SORRY, WHAT?? Did you say that they wanted 1300 dollars to CHANGE THE OIL??? WOW. I'm a woman that almost got taken for an $800 ring job on an old civic that was burning oil. It was just pure luck that I needed to reclaim the car to use before they had done the work and I ended up taking it to a family owned place called "The Bug Shop" where the very nice gentleman told me I had a leaky valve which would cost me all of $14 whole dollars. Didn't even charge me for the labor to put it in. I was grateful beyond belief because I would not have known how bad the other place was ripping me off on that , but even I would have told the shop to pound sand if they tried to charge me quadruple digits for a simple oil change or go to frickin Jiffy Lube! If I would have seen a number like that on paper I would have been asking what currency they were expecting ... perhaps Japanese Yen!
It should be law that all shops have a glass wall so customers can see what mechanics are doing, along with microphones so they can hear what is being said. It’s shady asf as soon as your car “disappears” into the bays
in no way comparable to this 40k robbery, but my local mechanic tried to con nearly 5k for a new turbo, intercooler and hoses when the only issue was a single hose with a tear in it. 5 mins under the hood and done.
Sounds like the dodge dealership I dealt with one time in Toronto. I told them my truck kept frying ignition coils and I spent tons of $$$ paying diagnostic time in London, Ontario dealership trying to deal with the problem. Toronto dealership told me the $50 part would be $200 installed and I’d need to pay their $130/hr diagnostic to try and find the problem or I’d have to tow the truck somewhere else. Being stranded I was forced to pay around $350 for an ignition coil that was under warranty (yes dodge refused to honour the warranty). Long story short I drive Chevy now.
Its Mad Mafia i just watched a video where he talked about the latches and joints and such on their youtube page. You can definitely tell the mad mafia guy is deleting the posts on the video since it has 4 comments in 2 months yet this one has over 200 in 2 weeks. SO either they have No following or deleting posts calling them out.
There's a channel named South Main Auto Repair LLC and he's made a video called "Going to this Shop Could Kill You" (I'll try to link it: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-HEcjo5tpYGI.html ) In the video, he has a customer's car that has come in for him to diagnose a Check Engine light. The car had recently been at a different shop for its inspection and PASSED, other than the emissions issues. When he looks under the car, the brakes are in terrible condition. But halfway through the video, he says it's against the law for him to file a complaint against the other shop. Only the customer can file a complaint. But the customer just wants to pass the state-required inspection, not pay for tons of (necessary) repairs.
I will be bringing my H2 to predator after seeing this video. The very educated on hummers and passionate owner of predator inc, defends his business in such a honest and thorough fashion. The haters just got you more business!! I went through the same thing that my hummer had to sit for awhile because of the financial blow the scam shop put me through!!! This video hit home.
I drive these things in the Army and know the true prices of all the BS scamming shop quotes. You're practically paying for another truck. Thank you Predator Inc for calling out these gross injustices of shops that try and take advantage of regular people or car enthusiasts. *Thumbs Up*
@@PredatorInc And thank you for your support because without you guys we don't operate effectively, trust me, I've been overseas and have worked with some bad ass civilian contractors and regular civilians. 😎👍
When I used to work on cars professionally, we inspected cars and trucks for FREE. If you didn't want to do the work, we would put the wheels back on, get it off the rack and give the car back to the customer, no charge. This crap is insane. Those prices are insane. Who would fall for this scam?
If they made the allegations publicly, why are you trying to keep their name out of it?? Also if they are lying you should sue them because if people doubt the safety of your work, its hard to recover from that. I'm a big fan of your work and would hate to see your business affected.
Oh they put it on their FB for the world to see. They left out the name but blasted the city. After reading a few of their posts. You definitely feel like you’re in high school with the pettiness
That shop sounds just as shady as the one that did my safety inspection, in MD only have to do one as long as we own the car. The shop drained most of my oil, I’ve actually owned the car for 3 years prior to the inspection. I just didn’t tag it. Anyway I know it never leaked or burned oil. A week later I noticed a knocking sound when I would go around turns mostly, but it was slowly getting worse. Since I knew it never ran out of oil, I didn’t have a reason to suspect that was the issue. Took it to them to find the noise, the mechanic didn’t know what it was. Once it got louder I checked the oil and it was 3 quarts low. I can’t prove it was them. But I’ve driven 40k miles since then and still no leaks??? Also instead of just doing an alignment check, they adjusted one side without locking the steering wheel. So driving straight my wheel is slightly off center line. It’s maybe 2 degrees, it doesn’t effect driving. Just annoying Sorry that’s so long
Any shop that does something this drastic to either defraud a customer or bad-mouth another shop should be put on blast I would be very interested to know who is up to these ridiculous tactics
That's why you should know your vehicle. I always go in with parts to the mechanic to have them change it. I actually go to specific mechanics that I know wont rip me off. Now since H1's are specialized and mods were done by Predator. I would call you guys "IF" I can't figure it out myself. I learned a lot just watching your vids. When I'm ready to come down I'll know what I want upgraded and I know you guys I'll have suggestions that I'll consider. It'll be fun. Maybe you guys will let me watch some of the process so I can understand the truck?
Why I don't trust taking my truck anywhere. Ford tried to replace my engine over a $1 hose for vacuum leak. I asked did they do a vacuum test and answer was yes. I fixed it myself and fixed the issue. Don't understand why people have to be so dishonest.
If someone told me my wheels were about to fall off I'd say "Show me" "Prove it to me". Never, ever take someones word for this stuff. Proving yet again that you're better off to do your own work. Everybody knows about the "wheels fallin off" problem with these things, sounds like the one trick mob is trying to upsell more retention kits.....(btw, do those have DOT approval🤔?)
Had something similar happen to me in 1992 on a car that was under warranty. The dealer want me to pay for all the repairs, till my father wrote a letter stating I was an engineer and my father was a PhD Engineer with his Professional Engineering Licence. They backed down knowing if we went to trial they would loose big time. If any mechanic wants to do outside of scope of work with out explaining to your satisfaction, take your vehicle. If they say that they can not release it because it is unsafe call the police. That is a red flag!!!
Most people don’t understand what it takes or what a Legitimate shop has to go threw to give them quality service. And still make a profit to keep the doors open
Yeah I hate shops that try to double dip. Case in point, on the Ford modular engines, the thermostat is in the intake manifold. If you are replacing the manifold and thermostat, you don't charge the labor on the thermostat with the way everything is assembled.
Always boggles my mind how someone running any sort of company thinks ripping people off will be sustainable... disgusting! Really good idea to address this, hopefully that can help other avoid traps like these, not just around Hummer's, just any vehicle! Keep up the good work!!
You need to put the name of the shop out there because they are ripping our families off. If I were him I would say give me the estimate and the fact that I can't drive it without the work. Then I would take the keys, and head to my lawyers office. That shop would be broke and out of business. The world will know of their treachery and the consequences of it.
I think you did a very good job handling that situation. It’s always tough as a shop owner to know when you need to actively defend yourself. Often, that makes you look worse, but I agree that this situation absolutely needed to be addressed. In our shop, I’ve seen some questionable vehicles come through the door. Vehicles that I was absolutely certain another shop had taken advantage of this customer. I almost never throw another shop under the bus, because at the end of the day, I really don’t have any idea what the situation was at the time. In reality, I don’t really need to sew seeds of doubt to my customer, they already had their doubts or they would not have brought the vehicle to me for a second opinion in the first place. I suspect that if this shop wasn’t so vicious about going after you, posting these things online, and insisting to your customer that you were doing horrible things, there’s a good chance your customer would have simply gone along with what they were recommending. Their attempt to build themselves up by tearing you down clearly didn’t make sense to your customer because of your character, transparency, and the way you conduct yourselves. My opinion of the situation as a fellow shop owner, is a combination of monstrous ego by the owner who blasted you online, combined with technician and service advisor lack of knowledge. I’m glad your customer decided to bring this back to you. We don’t always get that opportunity, so kudos to that owner for trusting you and seeking you out for a second opinion.
Wow. This is the pinnacle of sleazy shop tactics. I get that Hummers are pricey rigs; portal gears, on board air for the CTIS system, plus all the other stuff for the Dmax conversion...but a $40k bill? They saw a potential cash cow and tried to screw the poor guy. Really glad he saw through it, this was insane.
I think they should approach the shop and have them come on you tube and show us what they found on their $40,000 inspection (which cost $2000). Call them out!