The main reason why he is angry is that tata didnot receive him well when he called them to complain about the car's issue, if tata had given him a proper response then he wouldnt have been so mad. This is not only technical fault but also human service fault.
This guy went with so many people and a youtuber to file complaint against the company and get the new car,still his problem was not solved and it took tata so many days to just update a software in the car. Imagine what would have happened if a normal person goes alone to complain without filming any video and uploading on internet? No one would have even answered his questions and would have kicked him out of the showroom
Bro I agree with all your points, but as an software engineer, It's not easy to bring a software update in just one day. Sometimes fixing one bug results in a new bug. Trials and tests with the new update should also be done. It's really a time consuming work, taking one week to one month. I hope you understand and don't take me in a wrong
@@extra-lives toh yehipaheli car thodi hogi jab tata ko pata tha ki aisi problem aa rahi hai so timely inform karke update karo ya cutomer ko mana karo ki aisi jagha na drive kare jab tak software nahi aa jata
This same happened in access 125. I had bought few years back. With in 1year started to loose acceleration. So I went to local garage he said that it has engine issues. I went to company service centre and asked them they also said the same. I asked within year how can engine be damage? As per your video they said same its not company fault i went away. Then again I went for clarification for damage then they started to ignore. I tweeted to official account for such issues they sent a person he threaten me that either you repair or go to hell it's not company fault. Actual it was company fault i told him that the design of air filter was such it suck water in rainy reason this damaged the engine. So to cover up he said you didn't do regular service at our service centre so you have got engine problem. After research i got to know many had same issues but I didn't went far. I closed the issues. Didn't complain anywhere because the higher authority person to whom I met was ex army narendra singh. On that day I lost trust in Suzuki company. Nearby all the member of family never bought Suzuki vehicles. We all changed to honda activa. After 5 years there are more activa on road than access 125. Karma did the job well. What goes around comes around!!!
Nai gaadi kabhi bhi nai denge . Isse ek naya hisab set ho jayega ki car change ho skte hai / refund ho skta hai .... Aur agar ye ek baar bhi hogya , to log bakchodi kar kar ke car change karna chahenge . Samjho bhai .
Tata cars can be solid from outside no doubt about that but you never know when the engine of Tata's cars will stop working and you can be stuck with your family in the middle of nowhere that is more scary and in this aspects Tata Cars score 0 star. Home grown Brands should be promoted but one should not dig a hole in his own pocket for the sake of it. As a consumer one should judge a product on every aspect.
Same engines are used in compass hector and many and you say they're reliable right.. When tata used same fiat engines like maruti... Every one told maruti is reliable when the truth was that both the cars use same company's engines
@@Xavier-fr9qs Both the companies Jeep and MG are using 4 cylinder engines while Tata are using 3 cylinder. How both can be same. A four cylinder version will always be more refined and less noisy.
Bro this is not a joke if such things happened to normal people like us we will not be able do anything like them tata will also throw out us from showroom
BS6 engine will face problem with air intake value, in plains oxygen levels are good thus BS6 will work perfectly, at high altitude oxygen levels are less thus ignition will face problems, now easy fix is to update the air intake value value incase it is electronically controlled, more air intake will reduce mileage but will make the engine operable with less oxygenated air flow. ye toh local mechanic with ECU reader/editor kit kar deta. Also fuel quality in hills is low specially diesel, have tested this with a non BS6 diesel engine.
High altitude me gaadi extra thandi ho jaati hai jiske wajah se diesel engine start nahi hota uske liye engine ka cover hata kar garam paani daalne se start ho jati hai mere saath Thar me aisa hua tha fir hotel vale ne hi bataya ki aisa karne se hi start hogi and the formula perfectly worked.
Already knew he wouldn't get a new car or any refund.....also legally he wouldn't have got it either if he had approached courts. Apka last video bhi maine bola tha. Wo bhai ne unka jo TATA ki undeliverable service ki baje so jo expense hogaya tha wo claim karna chaiye tha with proper Bill's and documentation.
This is the difference between Indian cars and foreign brands For example if a Toyota car breaks down immediately thele team will be at the site, solving is the proble is a different issues, this is the confidence they have given us. However great product you make customer service and reliability every indian company need to correct
@@moser3712 Toyota ke alava or konsi foreign brand ye service deti he mera yeh question he, Mene kab kaha toyota Indian company hein? I live in USA and I own TOYOTA CAMRY, it’s one of the no.1 reliable brand in USA.
भाई G आप ka es मसले par पहला video bhi देखा आप सभी समझदार log थे वहाँ पर कुछ log तो काफी अच्छी इंग्लिश bhi bol rahe थे or baat bhi point to point kar रहे थे But इतने सारे log ek hi बात नई गाड़ी ya पैसे वापस vaali baat kar rahe थे Ye kya possible ho sakta tha kya bina कोर्ट जाए aap khud hi सोचो Aap 50 log un bechaare सैलरी person ko डराने gye थे kya.
Bhai ji वहाँ दबाव बनाया जा रहा था बस , ये बात सबको पता थी की एक दिन में decision नही निकलेगा , ओर जो दबाव बनाया उसका फ़ायेदा भी मिला लास्ट में सीधा मेन आदमी से मीटिंग हुई , ओर उसके बाद काफ़ी अच्छे offers दिये उन्होंने तभी नयी गाड़ी की ज़िद खतम हुई। thanks for your comment 🙏🏻
Very simple rule all across the world for automobile sector. If you are not happy with product the OEM has to either refund or replace. Only in India there is no accountability. It's simply because of Business Behaviour and Customer Value. Both are ZERO in India.
Very disappointed service from Tata. Hum promotion karte he desh ka brand etc bolke but international brands bahot achi service dete he. Maine ek MG ZS ev ka service response liya tha friend se to car battery low hogayi to MG walone unke kharche se Crysta pure trip k liye book kara ke de diya. Aur ye desh k brand phone hi nahi uthayenge to service kya denge.
It's just a perception now , Tata are making world class cars , Though it does not win with others on all aspects buts same is the other way around too Tata making mark in other continents as well as India
India seriously lacks lemon laws. If this happened in some foreign country, the company would have not only replaced the car, but they would have handsomely paid the troubled customer. Unless and untill we don’t have strict anti lemon laws, we will keep suffering.
First educate yourself a bit or go to a foreign country. Every car has warranty not gurantee even in foreign, your car will not be replaced even if you live in USA. This is a quote from TeamBHP the owner shared his review on "New Audi Q7 had major problems and had to be returned on a flat bed. The organisers tried running the cars up and down the highways outside Leh to regenerate the DPF but no joy" Failure to regen the DPF within the threshold of DPF soot accumulation capacity results in vehicle breaking down in those highways. As per my observation, this DPF clogging issues are happening mostly in Automatic gearbox equipped vehicles where the gearbox tends to keep RPM of the car under 2K RPM for better fuel efficiency resulting in inefficient burning of soot trapped in DPF. Whereas in manual gearbox, we tend to keep the car above 2k rpm while taking a climb. This is the reason not only TATA but Mahindra,Toyota many other cars are having a similar problem.
Absolutely true Yeh jo him bolte hai na ki koi dealer paise nahi dega vapas ya car nayi nahi dega Wo hume aadat hai aise jeene ki Bcos of our law . Foreign mein burger mein namak zyada pad jane par bhi sue kardete hai company ko
Bhai, arun panwar bhi thar le kar gyye thhe high altitude ppe unki bhhi band parr gayyi thhi, toh engine kke aas paas garam paani daal kke gaadi start hho gayyi thhi, it happens with diesel cars. Therefore, you will see most cars are on petrol on hilly areas.
Question is how come Such cars get go ahead to be launched with such defect, there should be some regulatory norm before any such vehicle is launched. I had plans for Nexon EV but looking at the problem Bhai has faced and Tata Staff attitude I will never ever go for Tata and will never ever suggest anyone to even think of this piece of carp, RIP Tata Services
Bhai yeh haal Chandigarh mai bhi hai, mere ek friend ne Tigor EV Li hai and uska bumper accident mai Tut gya aur repair ke liye 15 se jyada din le liye, then andar ka Handel kharab tha and woh abhi tak arrange nhi hua hai.
Tata cars have heating issue and their built quality is very poor . Sheets of body are very thin you can punch and make a dent in it . Plus they undergo lot of engine issues . I had used indica V2 check engine light use to go off every alternate weeks lot of maintenance.
Sab milthi hai, mene maruti dzire le hai in gwalior City madhya pradesh, just for colour problems in new car after 24 days I had realised that paint quality was not good.. And I had given back to prem motors, and after few days I taken grestil grey colour and return them ebony black colour in 2013 dzire zdi
I have a commercial tata yodha dropped at the tata motors service centre tinsukia assam northeastern states and I am here for the second time for engine issue.the yodha truck is just 1 year and 8 month new and i am facing issues.the truck stops and does not start.the company issued fuel injector but still the engine makes noise. Buddy koi jugad ya solution bata do.software update kaiser Kara sakta hu.apna commercial truck bhi high altitude par chalta hai.
diesel freeze ho jata hai Leh region mein and low air saturation ki wajah se IC engine ka efficiency Bahut kam ho jaati hai.. normal diesel nahi kaam karta , Leh mein petrol pump pr special grade diesel dalwana tha na Hari mein , army bhi special grade diesel use krti hai … taking low temp and pressure pr engine band ho jata hai… pr ye problem petrol mein nahi hoti.. only diesel mein hoti hai… so be careful next time
Meri Nexon mein toh engine change hua 10 din baad milne ke. Bt abhi 2 saal ho gye hein. abhi thik hi hai. Bt fat ti toh hai, 11 lakh ki gaadi ka engine hi change
It's good to see our people r improving the nation in automotive sector, but the basic etiquettes r missing as usual, making good product is not only the demand, there r lot other factors to be get considered by indian manf cmpnies.
Honda hness and cb350 are way better than Enfield ...anyday. royal Enfield is selling only because of cult following and good advertising. Those are pieces of shit.
ek baar gadi bik gayi to koi wapsi kaa option nahi hota just repair or replace the engine or parts thats it - Rule Follow karna padega koi baaketi nahi kar saktee, yaa baaketi karte raho last mai yehi solution millegaa (hihi) jo isko milaa
2016 mei Mere bike ke sath bhi aisa pblm hua tha... Jis din kharida usi din se starter jal raha tha... 1 mnth ke bad naya bike dia honda show room se..
Bilkul sahi Kaha bhai apne Fast time gadi me koi bhi. diktat aane se. Gadi change nahi karte showroom Wale vedio dehk kar knowledge mili. Hai. Mujhe Jai shree ram bhai ji
Tata valo me service me issue hai cars are good. Service is very Bad . I had a bettery issue after some fight they replaced bettery now in Nexon its going smooth
भाई सच बात तो ये थी कि तुम्हे नई गाड़ी चाहिए ही नही थी। तुम बस अपना views और सब्सक्राइब बढ़ाने के लिये वीडियो पे वीडियो बना रहे थे। जिसका फायदा आपको मिला भी चैनल monetize हो गया आपका। सबको पता था ऐसे कोई भी नई गाड़ी नही देता...मैंने उस वाले वीडियो में भी कमेंट किया था कि नई गाड़ी तो मिलने से रही। बस फालतू ड्रामे किये जा रहे थे। वो लम्बे बालों वाला भाई तो पूरा overacting की दुकान है।
Bhai new gaadi ni milti vo to sahi baat h lekin jo lambe baal bale ki baat kar rahe ho na ki overacting ki dukaan h vo uski situation samajhne ki baski nahi h tumhari kyuki jisne 25 lakh lagane k baad ye face kia ho na to apne aap hi ache khase insaan ka dimaag kharab ho jaye... Wese bhagwaan kare life me aapko bi is cij ko face karne ka moka mile tab samajh aayega apko or apki samajh dari dekhi jayegi ... Lekin ha agar apki aukaat hui utni mehngi gaadi lene ki tab ki baat kar raha hu
Sir, I have booked Nexon car xm variant after all negotiation and promised accessories. All discussions are written and stamped and signed on booking confirmation document.after 15 days of booking, sales person is calling and saying can't give promised accessories and car price will be 10k above what was committed. In this case, can dealer do such things when till now ex showroom price is not changed? Can he cancel my booking without my consent? What should I do? Their senior is also not willing to discuss anything.
Kuch nahi kr sakte tata walo ka Her din kuch na kuch sunne ko milta rehta hai inke bare m ( baki aap apni problem tweet kr sakte ho tata motor ko waha se kuch na kuch ho jeyega)
Ye software update k naam par bahut bakwas karte hain aaj kal showroom wale .. Jis issue ka jawab na ho usko uthake software update l naam par chipka do ... Simple hai - Free warranty extension and service le lo kam se kam 50000km ki ... Rest Tata is well known for its poor sales and service ... they will never call you back from their end... I also raised a query for a new car but never got a call back so decided to stick to Hyundai who are doing way good in terms of service as well #Tata #Tatamotors
Brand new car will have a warranty. They have to fix it. They get 3 tries to fix the same issue then it's legally a lemon and they have to buy it back with refund or replace or repair and give another car until it is fixed. I think if 4 repairs then it goes to refund - that is lemon law in US
Well all of sudden i found this video commented on that video and same here. 1st thing plant makes the car not the dealer, 2nd you will not get new car or Money back, 3rd there is a process if dealer can't solve the problem that when the plant engineer comes, if the plant can't solve that when u can send them a notice n got to court. 4th if there is engine related problem you can take a loaner car till problem doesn't solve. 5th that lady cannot speak that way with customer, they should help the customer by updating them, 6th you can take the help of the On Road assistant the car has break down when 1 has different terms. I work for a luxury brand, problems do come in all cars that's y every company gives warranty
Bhai meri Safari XZA+ 20k Kms chal chuki hai mujhe to Aaj tak koi problem nahi aai, 2 baar Hill station ja chuka hu baki sabhi jaghe chalane me koi issue nahi aya hai.
Koi piece defected nikal jata h TATA good company h but se service center wale hi chutiyee rhte h yr inki wjh se naam kraab h TATA ka Agr ye tym se dede solution to bhai ko problems ni aati na baat itni aage badhti
Bhai gadi kheach kr chala long route pr.... Mere gadi me bhi bhot dikket arhi... New safari me...... Bhenchod 6 hzr gadi chali... Or pta nah bhan ka loda engine kon kon si light jal rhi... Agency wla chutya bna rha mera😡😡😡innn koi maa ki chutttt tata wlo ki😡😡😡
Bekar hai tata only safety hi sab nhi hota engine or reliability nam ki bhi koi chij hoti hai… bc engine me lag itna hai isse achha to suzuki vale engine banate he…
Arey bhai sahab phir Leh Ladakh me gaadi ko le jao phir Test drive karlo sath me TATA motors ka bhi ekh bhanda sath me le jao, sabse bhariya rasta wohi hai Dood ka doodh pani ka pani ho jayega.
I have worked in these softwares of such vehicles, there will be a bug to which THE bs6 engine switches, But this case with diesel has to be tuned properly. Shame with the calibration department of the assembly
Bro where this Calibration of softwares are done why do these sale persons or service wale don't judge it properly to rectify this problem, why customer has to go through such pathetic conditions to solve his problems 🤔
Usually the OEM (vehicle manufacturing) dumps these when the engine calibration process happens, usually in India the rectification via diagnostics is less preferred or seen. But when your car system is plugged in probably the defect pertaining to you cars Stop condition was not configured properly. This defect is a result of improper testing of the engine software of the company probably because of the launch deadline i guess this has resulted in the problem you see.
एक बार ट्राय करो भाई or प्रॉब्लेम आया to complend करो after all Tata is pride of India, TATA ne. भारत के लिये बहोत किया है, अगर apno se galati होती है तो माफ भी कर sakate है, Sorry if I am wrong.
Ye problem kia seltos me bhi dekhi thi ek vid me same deisel engine...but at least aftet sale service to acha krna chahiye..koi fasa h admi to service center tk to bande ko help kro pahuchane me phr ek gadi dena chahiye tha jbtk car repair nhr hoti...ye after sale service ko update krna he pdega tata ko