‘We were traumatized’: Viral TikTok shows Myrtle Beach hotel’s unsanitary conditions 

If rooms are moldy they should not be rented out. 😢

She should still get a refund as that room was uninhabitable and I’m sure the whole place was. Hope she can dispute the charge with credit card company

No I have basically lived in myrtle beach and those conditions are NOT normal!

For them not to give her a refund at all should be an automatic lawsuit. They knew how filthy those rooms were but still wanted to scam people into renting them. Hope that place shuts down very soon.

Props to this woman. She wasn't posting to get compensation or to get a freebie. She was posting to warn others not to do business with this terrible company.

the resort MUST refund! thats so reckless

Hotel: "Well you won't be getting that free stay." Customer: 😐😑

Every resort might have to deal with mold due to the humidity but the mold in their rental obviously went untreated for at least some months!

Sea Mist has been a hellhole since the late 80s

Sea Mist is the WORST, but they’re all awful, honestly. It’s unbelievable they’re still operating.

If they don’t give that lady her money back! TF?! What kind of extortionist offer was that?!

I live in Houston, less than 20 miles from the Gulf. We do not have mold issues here, despite our high humidity. I think it's more of an HVAC issue.

Thank you for reporting this.

Myrtle Beach was awesome in the early 2000s. The problem now is that most of those hotels are 30+ years old and are being held together with fast-paced maintenance. A hotel with less than 10 years of age is just about your only option for a "decent" stay, but it's going to be expensive. High volume, rapid turnover room rentals don't leave any time for upkeep. Do yourself a favor if you're going to ANY beach; save up a little extra if you can and rent a house - even if it's just a small one. The experience is so much better, and there are no screaming morons to deal with.

South Carolina doesn't have a mold law - those of us that RENT here live in it year around because the landlords dont have to address the issue SC has NO mold law

Sea Mist Resort: We rent out rooms that are on the maintenance block... come experience our maintenance block rooms😐

It’s been nasty for over 15 years now. Just read the reviews

“the unit was on maintenance block to be treated for mold” so then why were you putting people in a room that you knew had mold in it? “which is a regular issue at every resort in a humid climate” if that was the case, why were you trying to get her to remove the video? i’ve stayed in motels that are $65 per night that are far nicer than that

Reminds me of the La Quinta in Lewisville, Texas. Roaches, ripped carpets, holes in the wall, etc. It was so bad, they eventually tore the entire building down. Extremely poor management.

Contact your credit card company and have the charges rescinded!!!!

North Myrtle Beach is much nicer and cleaner than Myrtle Beach. We love NMB. I don’t care a thing about MB. NMB is much more family oriented and has a better clientele.

I remember back in the old days, late 60's/70's long before internet, you just drove to your destination and hoped for a vacancy sign. Dad would go in, ask rates and the office person would take you to check out your room in person. Then you knew what you were getting. Of course today is more convenient knowing you have your chosen room reserved, picked out by hopefully honest reviews & photos. But things can be different from room to room, day to day, despite reviews.

“Trauma” is being so overused that it is loosing its impact. Maybe we could save it for actual trauma: war, terrible car crashes, abuse, civilian gunfire… It is hard enough for those of us who suffer from real PTSD to be taken seriously without using the term to describe dirty hotel rooms.

Okay, I can understand being disgusted and outraged, but traumatized? Come on now.

Myrtle Beach used to be so nice looking years ago, nowadays….it’s a smelly run down overpriced tourist trap 💀

My family has owned ocean front condos in Florida for 50+ years. Even with multiple hurricanes, we never have had mold like seen in the video. Even after Hurricane Ian ran sea water through the condo.

Thank you Kelly and WBTW 13, for sharing this information

Everything in Myrtle Beach seems to have gone downhill in the last few years

Please take them to court. Please.

They weren't that great in the early 2000s, so I can only imagine the wear and tear at this point of still being open. 😢

This also happened to my family and i😢. Sorry this happened

The worst beach rental I have ever purchased was in Myrtle beach.

Reminds me of a hotel I stayed in near Ft. Polk, LA as an Army Nurse attending instructor training there. Carpet was so bad we wore socks in our room. 😵‍💫

Sea Mist is nasty. Dont stay there.

Ive been there one night 3 yrs ago and it was filthy also!! Never go here

Me and her had the same reaction, “what?” 😭

Man I was at the Sea Mist in 06 that thing was ratty as hell back then

I see everyone is seeing this one year later! Crazy!

im a trucker on the road alot and everywhere u go its just the product of work and most people dont like to work so most resturants and motels and gas station and rest area bathrooms are nasty most of the time

Can people stop using the word “trauma” like that

We had the same problem at Crown Reef 5 mins from this mentioned hotel. Terrible conditions at stupid prices.

Absolutely disgusting and a health risk. If it was on maintenance block for mold, it should have never been rented to a patron. Wonder if she’s consulted with an attorney?

Now that’s a hotel that Gordon Ramsay needs to have an episode of Hotel Hell on.

"We were traumatized" = "We are going to sue" A refund will not be enough. Disgusting that this motel allowed people to stay there.

Stayed in a place like that for about 5 hours. Biggest roaches I’ve ever seen and the little ones got in the fridge and we had to throw away all our food we’d just gotten from the grocery.

Wow, that’s unacceptable 🤢 I am sorry that happened to you

I’ve been there it’s brutal

That's not abuse the word trauma, please. It was unpleasant, it was gross, it was disgusting, but it wasn't traumatic.

That mold can kill someone especially for those of us with lung issues. That’s nasty.

Beach Colony got me my mother and brother sick from mold in 2022. Place also had leaks. It was a nightmare. We got moved to this location because the other location they lied about the room availability and also how many rooms and beds. Theu told use about the other location when i was driving there and was half way there. So we was sent to Beach Colony and was moved twice while staying at the Beach Colony. This location was horrible and the who building should be closed.

Outrageous they didn't instantly refund her. Why in the world are they renting out rooms that are in need of maintenance?! Thank you to her for leaving the video up to warn fellow travelers. We need to help each other out. Kudos to her.

If a room has mold, it should not be rented out. Good for her for documenting this so that others are aware!

I owned a beach house and the humid ocean air can be a perfect breeding ground for mold, but that doesn't mean all places are moldy, you just have to use more elbow grease down here. I must add that with the humid ocean air and people who can't comprehend to rinse their bodies of sand after visiting the beach, it's hell on washing machines, rust is more of an issue than mold. Mold can be controlled with proper cleaning.

Ew! I wouldn’t even touch anything in that room, it was a health hazard! Lady should sue for her money back & for what she had to spend for a new, clean hotel room. If it was being treated, why was it rented out?🤨🤦🏼‍♀️

As bad as that is, I’ve been through ten times worse than that on a couple of occasions.

SO DISGUSTING!! What the heck would make them believe that she would want to come back? What they heck do they mean on a maintenance block to be treated?! How about treat it and THEN let a guest stay there! I just canceled my stay at the same resort in August. Thank you for bringing this to the publics attention

I reside in Myrtle Beach 🏖️ I recommend that anyone staying in Hotels here, read the reviews FIRST !

I lived in SW Fl and it never got cold there. It being in a humid climate is not an excuse. If you clean and run dehumidifiers in wet areas you dont get mold like in this story. This motel obviously doesnt clean and probably doesnt even change the bed sheets.

It's become a dump

At least at the Super 8, you get free leftover pizza a complimentary crackpipe from the last guest 😂

Glad you didn’t remove the ticktock…you are correct , this needs to get out… I’d be devastated if my vacation was ruined by gross accommodations…

I’ve read multiple reports where companies have turned on their customers and sued them after getting negative feedback from them. Hopefully this doesn’t happen here.

that mold is caused by turning off the A/C units in the rooms when they are vacant to save money on electricity. I live in South Florida. Marriot doesn't seem to have this issue. Neither does Embassy sweets. Or any other hotel or motel I've ever stayed at in Florida. It's not a humidity issue. It's an air conditioning issue

Omg I almost had to stay here last year! Based on the posted date, we might have been in the building at the same time as the woman in the video. We showed up, and it took over an hour to get our room cards made. We went to the room, and the stove was just missing. By this point in time, I was already looking for a way out of staying there, and that was it. After another hour and a half, we we’re finally refunded and went to the local motel 6 instead. Honestly, the motel was quieter, in a better neighborhood, and there’s a small (quiet) pond outside of it that you can go smoke by

We booked a room at a “nice” resort in Myrtle Beach. I was up late while my wife and kids were sleeping. I SAW A BED BUG! We stuck the bug to a piece of tape and took it down to the front desk. The night manager and employee saw it. AT MIDNIGHT they moved us to another room. A maintenance person inspected the room we were staying in and couldn’t find anything. AFTER WE GOT BACK HOME FROM OUR WEEKEND STAY, they refuted our claim and would not return our money. **I wish the local government of Myrtle Beach would step in and start holding these places accountable because it tarnishes the reputation of Myrtle Beach.** We live in SC but have not stayed in Myrtle Beach for years because of the pervasive reputation it has. Because of that incident, wherever we go, we inspect every single bed upon entering a room .

Why was it open to the public?

our room at sand dunes had roaches they offered us a free 4 day stay and a refund

I went on a vacation that cost 10,000 to stay for a week on a resort in Florida, tne carpets were so dirty like they’ve never been steamed carpet cleaned, my girl wrote a long bad review and the resort manager offered us the 10,000 to remove the review, we got a free vacation lol

Time to grow up and stop being traumatized a devastated.

I stayed at this place back in 2016 for 5 days as apart of a timeshare compensation for sitting through one of those information sessions. It was soooo trash.

*”The unit was on maintenance block to be treated for mold”* …Yet was still rented out knowing there’s a dangerous mold inside? 🤦‍♂️ *What idiot is running this company’s PR department?* That’s literally an admission of guilt and based on that statement alone, she can easily sue the hotel & win in court. They (the resort) should have sought legal counsel from a lawyer before responding on social media. I’ve worked in commercial cleaning and know that is NOT normal regardless of the area climate, it’s a cleaning issue. I assume that they turn the *Air Conditioning* unit off when there aren’t guest around in an effort to ‘save’ on the utility bills then turn them on when the guests are in their way or the unit is barely on, it’s not cool enough so the room stays humid.

I’ve seen worser around that area but for that kind of money it should be clean !

I’m from NC and I’ve been there more times then I can count and a lot of the resorts are like this 🤷🏾‍♀️they are overpriced and definitely not up to standards

Hotels, car rentals, airlines… you name it. They have become less efficient and extremely expensive.

$700…for a room that can accommodate a group of adults….at a resort…..in a popular vacation spot…..during the summer. They should 100% get a refund, but they also should have known that was too good to be true. You really do get what you pay for. Good for exposing them and their business practices.

The owner's need to go bankrupt. They do not care about people's health.

How disgusting. Thanks for sticking to your principles. Here’s some tips when booking a room. Make the hotel front end staff take you to the room before you give your credit card info at the front desk. Do a thorough inspection. If it doesn’t meet your standards. Tell them to please move you or you’ll go to another place. Don’t give your credit card till you see the second room.

I do have to agree with the poster of the video. As much as I despise TikTok it made me aware of just where not to book.

WOE!!!! I’ve seen some crazy hotels but THIS is ridiculous! MY GAWD!!

Anybody else notice that this resort is about the ONLY place that publicly stated they are constantly treating"mold filled units on a regular basis? Couple of things about their Facebook excuse that struck me odd. 1. They stated they are fixing the mold, not performing mold remediation(which means doing A LOT more than just spraying Clorox bleach or painting over the mild with fresh paint to hide it, which is exactly what this room looks like was done before. Those walls SHOULD have at the minimum, the walls replaced and dry uncontaminated sheetrock hung in it's place. If the mold had spread enough through the drywall to contaminate the structural pieces, those have to be removed and replaced as well. Otherwise you are just covering a problem and hoping it goes away. This place is basicly spending $5 to hide a $900 per room problem that regularly leads to condemnations of dwellings if not PROPERLY & THROUGHLY addressed. You can't "fix" mold. It has to be completely removed and the high humidity in the building addressed, like all of the other resorts in Myrtle Beach clearly have been doing. That is why there aren't videos of literally every resort in Myrtle Beach having mold filled rooms 2. Why is it no other hotels/motels/inns in Myrtle Beach are having to regularly "fix" mild issues, being they are in the exact same environment as this place? Their statement tries to insinuate that all of the other hotels and motels on the beach have mold filled rooms all of the time also. Based on the multitiudes of good experiences with places that have 0 mold anywhere in their buildings, it makes their Facebook statement sound more like deflection or redirection from their own responsibility. The fact that the tv in the room looks like it was new maybe 15 years ago, further displays how much of the incoming revenue the hotel is investing vs pocketing. 3. Whoever is in charge of entering reservations and whoever was working the front desk at that hotel, both KNEW those rooms were "blocked for mold maintenance/removal". The guests have no way of knowing if the room was "being treated for mold". The desk person however, does. The hotel was only too quick to initially offer a refund, but ONLY if she took it down and helped them hide the deadly mold. I wonder how many previous guests there have developed physical ailments directly related to mold exposure after staying there, that the hotel paid off along with an NDA to keep their secret a secret? The fact they rented that room out anyway, and werent shocked or surprised about the condition of the room, indicates this is NOT by far the first time they have rented out a filthy room to a guest. They just didn't think it would go any further than an online BBB complaint this time. #4. Are the building inspectors being paid to overlook the mold? Are the health or building inspectors being shown staged rooms for their annual inspections and not allowed to inspect room "Blocked off for maintenance"? Or do the departments do like in TN, and announce to the business ahead of time what day the inspector is scheduled to inspect their hotel, and THAT is how they keep passing state and federal inspections. As bad as that room looked, and far spread throughout everything that the mold had gotten, It is evident it didn't just start growing over the last few weeks. At least not without the hotel leaving all of the windows in the unoccupied unit open all day and night for multiple weeks in a row AND with housekeeping not cleaning the rooms properly.

A great thank you to this woman!!

So did she stay there??

We use to stay here back in like 2012 ! Sea mist is so disgusting & always has been.

Wait… I own a condo in a resort that I have had for over 10 years, Not one issue of mold at all. It is in Panama City Beach Florida and I have seen the MOM and POP hotels/motels have this issue because they don’t keep it up… I have kept my condo up for a long time and people love it and leave reviews and that is important… I say that the girl did the right thing

It's not just here. I called about Molten Mountain having black mold everywhere inside with no ventilation. I was an environmental investigator at the time and the local health department said there was nothing that they could do... ridiculous

Myrtle beach hotels when we went in 2002 was nasty floors, rooms, and the bathroom..yuck!

Sue them !!!

As it should be… if exposed to danger… not only should the money be refunded… but they should be compensated for the danger.

Good for her for not removing the video. I wouldn't want to stay there either.

Its many. A lot of them by the coast sub $200 are usually bad, but thus place was really bad.

That would suck all that planning and traveling and then seeing that

Instead of being genuine and giving her a refund while being apologetic, they give her an ultimatum and LIE that they offered a refund but she refused the refund. No. Y’all have her an ultimatum. That’s not an offer. This could’ve been a story abt how a hotel made a mistake and did everything to correct the mistake and instead it’s about a hotel who made a mistake and made more mistakes after that. Why punish your customer for exposing your awful conditions? Y’all put that lady in a moldy room and didn’t even want to give her a refund out of good faith. They “offered” an ultimatum out of wanting to control and conceal the truth. Rather she exposed your business or not, she deserves a refund. Awful customer service. Awful hotel. I hope she sues for her refund and any medical bills that’ll come from being exposed to that amount of mold. I don’t care how normal it is. Don’t put a customer in a room riddled with mold. Nonsense.

Those ocean front hotels there are so gross it's been that way for at least 40 years. You get a cleaner place staying off the strip.

There are hotels like this everywhere. They are not legit establishments. They are used for trafficking and drug exchange. There is a hotel in Eagan, Minnesota called Norwood Inn, and that place is scary, and not legit.

I hope they didn't actually stay in that room. Hopefully they found another place. I sure would not have with the health concerns. That resort needs to be shut down and she should have been refunded asap!

I bet money they were overbooked and an employee at the front desk (probably management) decided to pull the room from Out Of Order to sell it. This is common in the hotel industry (coming from a former employee of a hotel on the beach in the panhandle of Florida). Mold is also common in rooms on the beach in these States, due to our excessive humidity and idiot guests that leave their balcony doors open so they can hear the ocean. If you've ever left your balcony door open to hear the waves, congratulations, you cost that hotel thousands and caused this. *insert slow clap here*

2002 went to Myrtle Beach w/ BFF ... while the mold wasnt that bad... the elevators had puddles of urine (carpet SOAKED) and piles of sand. Beer bottles in the hallways and LIVE ELECTRICAL WIRES hanging from the walls, curtains half torn. Thats all I remember, I am sure there was more. Management just shrugged. Seems like those hotels are for the college spring breakers ( who dont care about cleanliness ?) and those were normal conditions. No remedy offered. We cut our stay short.

Sea Mist use to be a great resort…what a shame. It is a great location but still.

If they were planning to address the mold issue why were guests even placed in that unit? Also that kind of mold buildup takes time. It's not overnight.

It is mind blowing that they think someone would want to come BACK to a disgusting place. Like restaurants that offer free food after disgusting meals. I really don't understand their logic😮😂😂