*由Albert Mehrabian提出的「55/38/7公式」,分析了對話當中三項要素的影響力。出自: Mehrabian, A., & Ferris, S. R. (1967). Inference of attitudes from nonverbal communication in two channels. Journal of Consulting Psychology, 31(3), 248-252 *高情境文化與低情境文化的研究,出自: Hall & Hall (1990): Understanding Cultural Differences: Germans, French and Americans