for some reason, when i go to checkout the photocards it doesn’t work? i’ve entered all of my personal information in correctly but it still won’t let me get them shipped out 😭
When you check out, if you look at your wallet price, it needs to be more than the shipping total. So you might have to add more money to your wallet price before it will let you check out 😊
Hello! You can talk to customer service, but I don't know if they will do a video. As for me, I don't really need proof if the pc is in good condition since I have ordered from them several times and all the pcs are in very good condition.
Is there a limit of photocards I can buy? for example I can not exceed 30 pcs. or not? I also wanted to ask: Does shipping stay the same, or does it increase with each photocard you add?
I think they changed it, so now you can buy up to 40 pcs. the shipping cost stays the same, but the processing fee changes on how many pcs you buy. 1-20pcs ($ 9.9) 21-30pcs ($ 15.9) 31-40pcs ($ 19.9)
Hi, by any chance is there any way to change USD to any other currencry?? And when we have to charge more money into our wallet do we have to pay for it again? And why do we have to charge our wallets again? I Appreciate you if you replied and sorry for so many questions I'm planning on buying photocards for the first time in their website ☺️
Hi! I don't think you can change the currency, if you put more money in the wallet then you have to pay for the price how much you wanna put in and a small fee. You don't necessarily have to charge the wallet again, you can charge 200$ right away if you want to, but I prefer to do it like this so that I don't have too much money left in my wallet.
Hello!!! I bought a pc yesterday but I saw my email address was incorrect, do you know how to change it? 😭 It was €35 and I don't want to lost the money or the photocard 😭
@@rachaelrivera9863 hi, sorry that I'm only replying now. The email address isn't that important because they won't send you anything, but I would still try to ask them if you can change your email address.
@@miz484 No it doesn't matter. The photocards that you bought are safely stored in your account, and you can request for the real photocards anytime you want.
On their website, they say that general and material costs are increasing because of inflation and costs caused by outside factors that they can't control.
yes, you can search for your country by going to pocamarket -> My -> Shipping Information. You can't change the currency. PocaMarket only supports transactions in usd. If your credit card company uses your country's currency, you can still pay with it .
I want to sing up to my account bcuz by mistake I lost the link of it and my acc it’s gone even tho I bought many pcs but it’s not letting me can u help me pls ;(