0xE80000A or 0xE800000A Error Fixed : iPhone to Windows PC iTunes Error (3 Fixes) 

5 minutes of your video just beat 2 and a half hours of Apple's "tech geniuses". Thanks a lot dude you deserve all the praise in the world

Didn't have time to watch whole video but, I deleted the error codes as suggested and now my iPad backs up perfectly. Brilliant.Many thanks.

I worked for Apple as a contractor for AppleCare for the better part of 5 years, I specialized in all iOS and MacOS devices within the last 7 years. I was good at my job, my customer surveys were mostly extremely positive, and my supervisor was happy with the support I was able to give. Found a workaround from the background bug forums we had for an issue with the (then) new iPhone 7, but I forget what it was now. They never taught us about the Lockdown folder. You gave me the answer I needed to fix an issue I've been fighting with for hours.

Your first solution of deleting the lockdown folder and a reboot worked for my 6s - thanks!

The second solution worked for me. Why couldn't I have found your exceptionally simply explained video before?!?! I've been working on this for months to no avail, and then your video was recommended to me and I fixed my problem in a twinkling. Thank you!

The only guy in the internet that solve my problem. Thank SO much.

Thanks Bro. This helped me. I was looking for the solution all over the internet for days. But here I got the solution . Now my iPhone got connected to my windows PC. Thanks once again.

Dude, holy smokes, THANK YOU!!! The first step worked exactly as you said it would! I've had to carry around a cheap little mp3 player on account of iTunes actually rewriting my new phone and then that error kept me from uploading all of my old music onto it. Now I can listen to all of the good stuff I loved! You are wonderful. Also, found you while googling how to fix this message. THANK YOU!

Friend, your video was published 5 years ago and solved my problem in 2024. Thank you very much for the practicality in your guidance in search of this solution. Greetings Wilson, Brazil

Who's here in November 2020? Please give this man a medal! Deleted LOCKDOWN and it worked! The irony with Covid-19 and all 🤣

Thank you! This worked on my wife's computer. I deleted that folder, rebooted, deleted iTunes, rebooted, then reinstalled iTunes. In 2016 I had the same problem and ended up buying a Mac to replace my PC, just so my iPhone, iPad, and computer would all play nicely together. (Backing up your iPhone on a Mac doesn't require iTunes.) I since got Apple TV too and it plays nicely with the others too.

Brilliant. The first suggestion worked for me and this is the only place where I have seen this recommended.

Deleting the lockdown then the restart got my iPhone XS Max connected! Thank you!

Great!! After hours of trying I finally managed to connect my iPhone XR with a very old version of iTunes on my wifes old notebook, but this way is so much easier. Thanks a lot!! Now I can do backups again.

Spent over an hour on phone with Apple Support to no avail. Finally checked for online help. Worked after removing Lockdown folder and rebooting. THANK YOU SOOOO MUCH!

I don’t speak fluent English and still i could understand everything and it worked. I love u. You saved my life

Thank you so much omg.. I've been pulling my hair out on this problem for close to 3 hours now. Even the Apple solutions are useless. I THANK YOU SIRR!!!

You are a god send my man! I hade this problem with my iPhone 6s, the first solution did! Deleting the folder and rebooting the computer. The last time I was able to make a backup was was in 2019-11-01... Its completely fixed now! I don't usually make comments but you deserve it man! Thank you!!!

Thanks Virgil - 2nd step sorted it out - all the best from Western Australia :)

Wow! This method works on my iPhone 6S. Deleted the Lockdown folder from ProgramData>Apple folder, then rebooted my PC, reconnected my cable and iTunes is now able to connect both. Thanks a lot, mate!

You are my Hero ! The first step of deleting the folder and re starting the computer worked for my iPad mini. Been trying for a week to fix this. Thank you so very much!!!!

Oh my God THANK YOU, I searched for so many fixes and yours was the only one that worked

omg i was already thinking of buying a new iphone usb cable bc i tried everything but nothing worked but i watched this video. thanks so much dude! x

YOU ARE AMAZING! I actually had the same issue with my ipod touch, used your first solution and resolved it right away. I was so close to smashing this against a wall after troubleshooting for three hours.

THANK YOU SO MUCH!!! I deleted the lockdown then restarted my laptop. Then my iTunes detected my iPhone!!! I'm giving this video a like :)

THANK YOU!!! I tried so many other things to get my iTunes working with my iPhone and nothing worked until I tried the steps in your video. Legend!!

So many options on the web for fixing this error so my ipad could be recognized, but they involve deleting a bunch of files... scary for an amateur like me, worried I might do some unfixable damage. Yours was the easiest method, so I tried it and it immediately worked!! My iPad is being recognized and now I can backup to iTunes. Thank you sooooooooooooooooooooooo^♾ much!!!!

You're a god amongst men my dude. Had to deal with this problem for so long!

Thanks! I've been trying to fix this bug for years, you earned yourself a like and a new subscriber bro!!!

Oh my .... that’s great. Since I have my new Air4 (day1-User) I can’t connect it to my iTunes. And now you saved it. The folder fix was it. I‘m so thankful .....Greetz from 🇩🇪

OMG. This trick worked and fixed my issue. Now I can sync to Itunes. Thank you very much for making my life easier.

Just like to say a BIG Thank You. This fix worked for my iphone 6s plus. Followed some apple instructions, without success, to get the phone recognized so it would then be able to install a backup. Just followed your clear instructions ... the program data wasn't hidden. Only had to do the first step to achieve success. Woohoo!!!

Thank you!! This worked for my iPad. I just had to delete the lockdown folder, restart my computer and it worked :)))

It worked. Thanks so much for your sharing!

It works! You're a legend. Step 1 got my iPhone 6 connected.

Thanks! You saved my phone. I'll tell all my mates that have an iPhone about this. You're in my favorites list.

Than you so much! Deleting the Lockdown folder fixed the issue for my iPhone 7+.

Thank you for posting this!! I was struggling to solve the same issue that happened after purchasing a new iPhone. How would regular people like myself figure out how to fix this problem by going through these hidden steps???

this worked for me. So many helpful tips that other vids didnt provide. PROPS

Worked first time! Thanks! Been stressing over it for days!

The first step worked for me. I rebooted after deleting the folder and it worked. Thanks!

you life saver, deleting the folder and restarting did the trick for me

Thank you so much. Your video was the only one that solved the error problem. I luckily one of the 80%. You nailed it

First solution worked. THANK YOU!

Thank you! Deleted the file from Program Data and then had to reboot, but that fixed it! I had several devices that weren't recognized and several that were, and now they are all recognized.

It worked for me after i restarted my pc because my iTunes is already updated. Thanks a lot !!!

Perfect video ! Fixed my problem connecting an iPad Air2 with  iOS 13.3 Thank you, much appreciated

Removing the lockdown folder fixed it right away. Thanks man!

THANK YOU! I thought I lost 2 years of stuff from my old phone ! I just deleted the files and updated iTunes, much appreciated !!

Thank you. This exact error message was also coming on my new iPad Pro when I was trying to plug in and sync. Eliminated the Lockdown folder, rebooted PC, and it was recognized immediately. (My iTunes version was the most recent, and already bee re-installed.) I had contacted Apple support with no success. Another time when a You Tube video solved a problem!

I have an iPhone 5s and I was getting this message. Mine worked after deleting lockdown and restarting computer. You are awesome thank you.

you sre great only one in youtube who fixed my problem. thank you

You the man. Thank you so much. Was close to throwing everything out the window 😎

THANK YOU! First solution worked like a charm!

My ipad 2 suddenly had to be reactivated. Almost threw it away. Got it back thanks to you.

Doing all of the steps got the phone to be recognized by the software. Thank you!

It worked for me. I had to delete the "lockdown" file, restart and I also suggest just deleting iTunes entirely and then installing fresh from the website. That is a lot faster than trying to go through the update process in the software. *Thanks for the help, sir!*

Thank you sir!!!! Couldn't backup my phone for like 3 months and tried everthing but u saved me

I tried everything iTunes told me to do spent so much time and you fixed it in two seconds thank you

AWESOME!!! THANK YOU!!! Steps 1 & 2 were done and now my iphone 11pro is good to go!!! Thanks again!!!

Fabulous advice! Saved me hours of agony. You are a super star. Thank you

AWESOME. Worked immediately. Deleted the folder and rebooted PC and was able to connect XR to iTunes!!! Much appreciated. Thanks for sharing the info, and I'll be following you (RU-vid follow, not creepy... you know what I mean :) )

Legend dude. Thanks. Had to delete and update and then A for away. Appreciate the help

The lockdown step worked like magic. Thanks for this

I've been having this issue with my daughter's phone since December, I wiped it 3 times. Thank you ! great video

Option 1 fixed my issue! Thanks! Finally a video that fixed my issue

I made it to step two only. it really works! thanks man

Worked after the first fix and a reboot! I'm super happy thank you!

Whilst saying that you are a genius is pushing it, you have saved my ears from the continuous moaning from my wife about how her phone won't download the latest update. For this I am eternally grateful as are my ears.

OMG THANKS usually I’m way too lazy to get through these kinds of videos but it was literally so simple. THE FIRST STEP WORKED FOR ME

After talking to 3 apple reps and hours of being on the phone with no fix I just came across this vid and it was fixed in 2 minutes lol Thank you so much!!! You are a hero!!!!!!

the first solution worked for me thnxxxxxxxxx i was struggling for months...

Thank you. Deleting the lockdown folder and a reboot method worked for my iPhone XR.

Deletion of the folder and reboot worked. Thanks so much!

It worked on the "1st step"! Grazie dude!

the first technique really helped me thank youuuuuuuuu

Thanks for your video. I brought new brand iPhone 11 from apple store and I try to transfer musics from my pc but it shows same issue . I watch your video and follow every steps that you show on this videos. Finally it works and I transfer music from my pc. Well done I really appreciate your video.

First step!!!! i love you!!!!

Outstanding! I did everything you mentioned in the video, and I was able to connect my iPod touch. Have a great weekend

This worked for me as well! OMG, thank you so much! I spent days trying to get my iPhone 6S to sync back up with my HP ENVY computer running Windows 10, and nothing I tried worked until this! This video is well done, is easy to follow, shows you step by step what to do, what folders to open, and what to delete so you can get back up and connected to iTunes again! For reference my iTunes was up to date, and my iPhone 6S was also updated to the latest IOS, so step one of the video worked for me on the first try!

Thanks! Worked with my Iphone 6. Deleting the lockdown folder and booting did the job!

Awesome! The first step was my problem! Thank´s so much!!!! Love You!

You sir, are a LEGEND. Thank you so much for posting this.

Thank you so much it’s work from first steps ! It’s really wonderful tutorial.

You're awesome man! thank you so much! - First step was all it took, even without rebooting.

Legend! the first Fix solved it!

Thanks mate! Worked at step one.

Worked after the reboot, had the same problem with my Iphone 7 Plus! Thanks! You might want to point out that after deleting the lockdown folder, you get a slightly different error (0x8000003)

how I wished I could've found this video a lot sooner. thanks!!!

ITunes help desk failed to resolve the issue. Error was resolved with the first fix option. Brilliant easy to follow tutorial

Brilliant. BTW, It's not only for iPhone - This worked for my iPad which is what I was having problems with.

Thank you sooo much. I'm searching like 4 Hours to find a Solution like this. I can't belive that this worked for me!! Thank you so much I Liked and subscribed to you!!

W11 with iPhone 14 Pro. It's work, thank you so much.

Thank you bro this was helpful

I had this problem with my iPhone 8 though a 6s and 6th gen iPad worked ok - anyway I deleted the lockdown folder as per your vid and that worked a treat so many thanks indeed.

You are the best!!! The first step actually worksss

Thank you, the first method worked for me!

Great help. It solves the error after just completing step 1.

It worked for me after iTunes updated, Thank you so much.

Thank you so much. You helped me out with this error with my iPhone 12 Pro