This is a common worry for people who are moving to become more assertive in their emails. Even if it sounds brusque to you, it may not to the reader. As long as you're not being rude by including profanity (which I don't imagine you would :), I think you can feel confident being more assertive in your emails. Adding "please" and "thank you" where appropriate will help to ensure the other person isn't offended. Eg. "Could you please send me the report by Friday?" or "It would be helpful to receive the report by Friday. Is that possible?". Neither of these sound rude but they get straight to the point. I hope this helps, Roxie!
Thank you for your tips. Opening line being what the email is about/requesting, and renaming attachments so they can be clearly referenced are stand outs for me. An issue I have at my workplace is that ppl simply do not respond to emails, I believe they are reluctant to put anything in writing (also may not have heard the 24/48hr tip!). Do you have ideas how to encourage response to email? Thanks again...
That's a difficult one - getting people to respond to an email. I would send a follow up email 24-48 hours after. You can also try to phone that person. I know this defeats the purpose of an email, but if they're not responding, it can often help. I also finish my emails with "I look forward to your reply" or "I await your reply" to let that person know that you expect them to reply to you. I hope these tips help you. Thanks for watching!
