10 THINGS FOR EVERY AC TECHNICIAN, BEFORE GOING TO SAUDIARABIA.|| HVAC TECHNICIAN LIFE IN KSA.
Just like any other career working on something intricate like rebuilding car engines in an auto shop, HVAC installations and repairs require finesse, focus, and an emphasis on attention to detail. Repairs and installations in the HVAC industry require dealing with often hazardous materials like electricity, fire, and refrigerant. A lack of care or attention can result in serious injury to yourself or those around you.
The HVAC world isn’t all about fixing air conditioners and tuning up furnaces. While the technical skills you’ll learn during training and apply every day during your work are obviously important and a big part of the job, there are other equally important skills to possess to be successful, such as customer service.
The reason a customer calls you is that they are having a bad day. Their air conditioner may have just busted on the hottest day of the year and they are looking at a large bill for a replacement or repair. Not everyone you deal with is going to be necessarily happy to see you. Being able to relate, communicate, and interact with your customers respectfully, fairly, and honestly is important for keeping tempers down, keeping customers happy, and building a positive reputation within your community.
HVAC technicians also are responsible for very complex tasks like electrical wiring, brazing, and working with very small components of the units they service. One misstep, whether you skip a step in the process or are not thorough in your work can lead to not completing your job properly. This leaves your customers unsatisfied, unhappy, and you look unprofessional. Focus and attention to detail to do your job the right way the first time is a must.
7 дек 2022
