4DRC Richie Drone | TableTop Unbox, First Impressions, WIFI & APP Test 

Hi, try another phone this will let you know if it is a compatibility issue. Check there is no wifi interference, try it outdoors if you are inside. Check your phone has the same wifi the drone has fot example if the drone if 5G but you have a 4G only phone it will not work. I hope that may help.

I try my best to show the most I can and test these devices, thanks for the feedback. Take Care