5 Ways to Improve IT Service Delivery While Reducing Cost 

ITSM Costs & Vendors Resources: resourcecenter.sunviewsoftwar...
For a corporate IT organization to create business value, it needs to focus on things beyond the IT infrastructure, including: understanding customer needs and wants; delivering high quality services, support, and customer service; and effective financial stewardship.
Join Stephen Mann, ITSM expert with ITSM.tools, and Jaime Spector, product marketing manager for SunView Software, as they offer practical help with five opportunities to improve how corporate IT organizations are run, and the value they ultimately provide to the business.

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