But Guy Tang can have one client for the entire day to get the colour out. It's annoying because I've had a client come at 4PM when the salon closes at 5PM, because when she made an appointment she wanted a "quick cut, to get the hair healthy again" and I ended up staying until 10PM because she decided to go silver. If you want to go from dark to light call in a couple weeks prior to when you want the appointment and say that you want to get light hair and make us mentally prepare, not have other people waiting for their appointment or anything like that.
The only one that tops that client is the one that denies they put box dye in their hair, then you're stuck fixing unplanned nasty undertones, but they still want to pay for a touch up color
Micki Babe Its the most efficient way for another person to do it. I had my hair dyed from red, orange and yellow at the end and when they were rinsing it with that COLD ASS WATER-- Way worse than the position.
I'm the client who walks in and is like "anyone want to do something to my hair? You can cut it, dye it, shave it, style it, I don't care what you do I will be happy anyway" and sometimes a stylist who hasn't met me before will cut my hair and I'll be like, "you can cut as much as you want off tbh" and they look genuinely horrified but then one of the others who knows me is like " no seriously go for it she doesn't care, you could shave her head bald and she would be fine"
As a cosmetologist for the past 25 years, I find this hilarious! And, it only touches on just a few of the kind of clients we deal with on a daily basis! Good job!
@Fire&Ice909 Oh, shut up. Hairstylists are still private businesses who don't have to entertain your bullshit, especially if you aren't even willing to pay for their established services. If YOU can't handle that, YOU stay home and quit bitching.
Hey man I'm anti social and super comfortable with silence. My life isn't interesting and I'm a terrible story teller. My silence is better than any thing that would come out of my mouth.
Eazysquee _ no I am a hairdresser and I see how the client reacts to small talk if they don't say much I know they want peace and quite as long as at the end they are happy with what I have done that is what matters is want the client to be comfortable not uncomfortable ,hope that helps😄
Riz Dyer well I've had a hair dresser that kept talking to me the whole time . I'm not good at small talk so I was uncomfortable the whole time. she ended up doing a really bad job on my hair but of course I said nothing 😊
I'm the silent client. I don't want to know about your life and I don't want you to know about mine. I'm coming for a haircut, not a therapy session. I just want to give you money and have you do a nice job. That's it. Just do what I need done(which is what I'm paying you for) and I'll be on my way. No muss no fuss.
MsLalaUsagi I just changed hair stylist and my new one doesn't stop talking. She's obsessed with people's zodiac signs and I now know about all of her ex boyfriends even though I never asked
I once went to a stylist who did the requisite chit chat thing, but half way through my highlights, she launched into some unsolicited racist craziness. It's a really awful feeling to unsuspectingly have your head at the mercy of a crazy racist. I could have gotten up and left, but she was half way through my head with foils before she started in on her crazy talk. It all started innocently enough when she asked me what's my favorite kind of music. I said: "I like all kinds of music". So she told me all about her exploits at some country music festival. I told her "that's cool." She asked if I'd ever heard of the festival. I said "no". She was aghast. She demanded to know how could I never have heard of this great festival? I said "Idk, I guess country isn't really my top choice." She got ANGRY and gave me a big lecture over it. She said she feels sorry for anyone who doesn't like country music. I was just sitting there like yikes. I said: "Well, I do like some country, it's just not my top choice." She then asked what's my favorite sport. I answered: "I'm not really into sports, but basketball, I guess." Her reply was: "I hate monkey ball." Jesus. That pissed me right off. Putting up with regular chit chat is bad enough, but this was some garbage. I'd like to say I did something bold like tell her off and demand management to provide a different stylist to finish my hair. But no one was there to finish the job. So I just sat there hoping she wouldn't ruin my hair, enduring her continual comments, like: "with that booty, I bet the brothers like you." Ugh. Um.. Thanks for noticing? She didn't ruin my hair, she just ruined my day. What a miserable experience.
I have very curly short hair, (Im only 12 so I prefer it to be short for easy brushing in the morning inorder to make it to school on time), and I came into a salon. "Oh my god I would DIE FOR YOUR HAIR!" the woman kept on saying. She kept on brushing my hair like it was a wig, and it was very, very, painful. after 30 minutes of me getting my haircut, "Oh nevermind, I dont want this hair." "Have you ever really brushed it out?" "How do you live with this?" "geez!". So just a tip for you hairstylists, be easy on curly hair, don't make an opinion on our hair and change it. Because it hurts when you say you love our hair and want it, then act like its full of worms.
That's a very strange experience. Definitely leave a review on the salon... no hairdresser should talk to you like that 😭 I've had a a few be too rough with my hair and at least they werent mean
I feel like I'm the perfect person when it comes to this stuff. I've literally just said 'Yeah, do whatever you want, I'm sure it'll look good. If I don't like it, it grows back'. Never been disappointed because usually the hairdresser knows better then you (go figure).
I see a lot of hair dressers complaining on youtube recently but BOI do I have some complaints too. The only 3 hairdressers I know in my area are so awful that I've been cutting my own hair for 5 years. And it's still not as ugly as when I went to the hairdresser.
Its not just hair stylists, everyone does it. Whether it'd be difficult patients in a hospital or difficult customers in general. Work is stressful for most people, even if they fake their emotions during work.
and the "Just make it look better." "Ok, what would better look like to you?" "Just like... better." "Are we cutting? Coloring? What are we not seeing in our hair now that we want to see?" "I don't know, I just want it to look better! Can you make it look better or not? Your Yelp reviews said you knew what you were doing!" Well, thanks for your valuable input, I've gained so much insight into what your lifestyle, budget and personal taste are, and am now able to apply that knowledge and give you a look you can afford, and maintain, and that will make you feel like a million bucks. Hunny if I could read minds, I'd be making A LOT more money doing something else, ok? TELL ME WTF YOU WANT!!
When I get a client like that who isn’t able to articulate what they want, I just ask them to tell me anything they don’t like about their current style, then I remove one or more of them, “better” achieved. And they can’t argue, because by their own definition, it’s now better!
I found one who did a beyond perfect job, who also made me feel comfortable to be there, (i dont go often because I've been yelled at before for having somewhat damaged hair after not having a real haircut for 6 yrs) and the hair dresser had to quit for personal reasons. I was so sad. She was awesome.
i hate talking at the hairdressers....i just want to chill. plus, how do they focus on the cut if they are talking too much!? also, i think it is prudent for the client to be informed of various cutting/styling techniques....this ensures the client gets what she wants......and besides, working with people will be a stressful, frustrating job. you need to know and accept that going in and have the patience to deal with this.....i know i wouldn't want that responsibility!! also, folk are emotionally attached to their hair. it is a huge deal. one wrong cut to a strand can send a person into a depression!! LOL.....
Meanwhile I'm just quiet. My ONLY request when going in there are 2 things. 1- please don't cut my curly hair with a razor. 2- when you have never really worked with textured hair before, please don't tell me you know all about what's best for my hair...and then proceed to brush it with a brush, not a comb and then cut it dry, using a razor 😢
The converation usually goes "I want xyz." "Are you sure you want it that short?" "I used to have a buzz cut." I can never entirely tell if stylists are happy to do something semi unsusul or lowkey worried.
I'm like that with my bangs, don't cut too short or I'll look crazy. But for the rest of my hair, I don't mind it being cut or short. I just don't want it uneven or shaved.
Tbh I'm just confused by the idea that you're meant to pay gratuity to hairdressers in America like why you gotta tip everyone why can't you just set a reasonable base price???
AbiSaysThings cause wages in America are generally lower, to the point that "minimum wage" and "livable wage" are totally different. tipping is not tipping in america; tipping is paying the person's salary-literally. after taxes (which are taken both on a check-by-check basis in most states and on federal tax Day in April) waiters and a lot of people in the service industry hardly have a paycheck to speak of; most of their income comes from tips. this is especially true for waiters; idk if you live here, but in America, minimum wage is $7.25 an hour, but waiters are the exception to this; they're paid $2.13 an hour which hasn't been raised or adjusted for inflation since 1991. it's super unfair to everyone, but if you don't tip, you're seriously harming that person's income. I agree that things should just cost more to cover higher wages and then tipping could go away.
Some hair salons are banning tipping which I think is a bit weird. But I find that it actually comes out to paying the same amount as when I tipped- just as a full price up front instead. So it doesn't save me money and the salon taxes what would have not been taxed- the tip. Strange but whatever.
Lissy London -- i like the idea tho of a salon just charging a minimum of what the stylists are worth, and then tipping extra when they are extra awesome (but I also hate that taxes and tip isn't just included in base price of anything in the US. As a cashier I hate getting yelled at over the "confusion" of pre/post tax price ) -sory for the rant
Lissy London Sweetie...tips are taxed not matter what. They don't get to keep all of that. Sometimes they have to share with everyone else and THEN it gets taxed.
I'm the "please don't cut that much" person... But hey, how do you think my hair got as long as it is (110 cm/ 43 inch)... The most demanding people usually had a very bad experience with hairdressers, so they lost trust (like me)
As a stylist I love my quiet people! I can always tell when they have a comfortable look or they close there eyes. I love that trust. Quiet people dont feel bad!
Iwharper I cut my hair by myself and plenty of others do the same. It is cheaper, faster and plus my hair still looks healthy since I also make my own masks and only occasionally use heat styling tools whereas in the salon some of the products used can be really bad for your hair. Now there have been really good salons with high quality products and hair stylists but those are way more expensive imo and just aren't that available in my area-this all applies differently to everyone.
I'm one of the Don't-want-a-haircut people. But that's because I had only two options: going to get a haircut or live with a mum who constantly bothers me about my hair. I felt sorry for my hairdresser, and from a hairpoint of view she was certainly right, but I just really hate getting my hair cut. Giving in to my mum was my biggest mistake hairlike and it took me years and a serious fight to get over it after I went to the hairsalon right after quite a bit of drama in my life and hat it really, really short. Which I hated so much I sat in front of my mirror crying. But five years later I now have back my lower back length hair and am absolutely loving it.^^
Gabrielle Pena I don't see what the problem is by being knowledgeable. Seems like it would be much easier for the stylist to make the client happy, all they have to do is listen.
veghead05 sometimes it’s helpful but sometimes it’s annoying because it’s obvious they really don’t know what they’re talking about and they try to make it seem like they do, also undermine your skills and knowledge and it is a little insulting
I have no knowledge of hair vocabulary and once I said waves when apparently I meant lose curls. The snub look I got from the hair stylist kept me from ever going there again.
burning trash Oh how I wish I could just say it to a hella lot of customers everyday... Seriously, working as a waitress/service/retail staff makes you want to just straight up punch people in the face yet you have to keep a civilised face and explain calmly while burning with rage..
You forgot the "do whatever you think looks best" Client. I had one of these not too long ago and I started throwing out suggestions and everything was a no. Once I finally got her to agree on a warm ombre with soft layers, she flakes. My favorite!
I give you hair stylists credit. Out of every profession you all are the most stylish people in the field. Every hair stylist I have seen looks amazing, the clothes always go well with their hair which looks so unique. I honestly don't make small talk to the people who cut my hair. Sorry but I don't know you, also practically everyone can't cut my hair right but like a good client I suck it up.
yeah and I never colored my hair and I barely cut it because it is so long... I mean I just cut it myself I twist small sections of the hair and the hair sticking out is usually ur split ends (not all of them) I just rather save myself $30-40 for something so simple.
I'm the client that wants a blow out for below butt length hair. Somehow my hairstylist hates me :D Oh and obviously "Only cut 1 inch and don't dare to cut just a tiny bit more" or else I wouldn't have that length...
I have never had a stylist that could cut just one inch- and I NEVER get split ends. They always take at least 6 inches. I think they get scissor happy as soon as they see someone with long healthy hair and just go a bit crazy.
Lissy London I start cutting my own hair nowadays. Every month I would cut my split ends. Always works for me. Hairstyles always cut too much. I understand if they need to cut more when its damaged but mt hair is very healthy and they still chopped off too much
i know from experience the long hair length is really time consuming and a pain in the ass to dry. As for cutting an inch, it really shouldnt be a problem unless the stylist doesnt listen or doesnt want you to come back. lol
I love long hair and am known amongst my clients for convincing them to grow it a bit longer (if it will suit them of course)! Lol I never cut more than asked. They always joke that they need to convince ME to cut it really short when they want a big change, not the other way around. Hahahha
The second one just wants to have the ends cut off, doesn't she? How is that weird? I mean I always get an actual hair cut, but getting the ends cut is completely normal where I live^^;
so you DON'T cut hair in a trim? I know no one who schedules 'a trim', they call it a hair cut then the person on the phone asks, what kind of haircut, then they say 'trim it' or 'cut the ends'. A trim is STILL a haircut.
Clara Jordan a trim is usually an add on service in addition to a style it is not a haircut because a haircut typically means cutting the hair into a style which different from saying I want/need my hair cut which is usually done to maintain a style/certain length. Trim is usually just to remove split/damaged ends.
WhatAWorld no but I personally would not just go to a salon to get a trim. Usually my hairdresser ask if I want my hair trimmed before styling my hair. Also a person who have there hair cut into a style may get it trimmed to maintain the style.
I'm currently at work right now. My first customer for today ask me "how long have u been working here, and blowing out hair".... She didn't like my answer and didn't want me as a stylist.... Bitch!
My sister is a hairdresser who owns her own loft and this woman came in with her 14 year old daughter and gave my sister a great clips coupon for a free cut and my sister said in a very polite tone “I’m sorry ma’am but this is a personally owned loft so a great clips coupon won’t work here, I apologize for the inconvenience.” Then the woman proceeded to get out of the waiting chair grab the daughter by her wrist yank her out of the salon chair, pick up a pair of hair scissors and walk out the door turn around then throw the sharp scissors at my sister and walk away practically steaming.
Okay I see people saying shampoo bowls are uncomfortable. I grew up in a hair salon and have been a stylist for 18 years. I take naps in shampoo bowls. Wtf are y’all doing that it’s uncomfortable??
If someone doesn't like the "know it all client", then you can feel free to not touch my hair. It's my hair, I've lived with it, styled it, and worked with it my whole life. I'm the one who has to live with the work that's done to my hair, and I'm the one who's paying for it. Most importantly, I'm the one who has experienced what happens when X, Y, Z methods are used on my hair. Not you. Hair is general, but it is not all the same. That is exactly why I bring my own products into the lady that does my hair. That is exactly why I don't go to different people. That is exactly why the lady who does my hair, and who has done my hair for 12 years keeps client cards in her book which records the exact products, orders, and processing times that worked, or didn't work for her clients. If you don't want someone coming in who knows that they want, then go work at supercuts. She's asking for layers that don't mess up her ombre and wants it cut with a razor, how is that the WORST part of your day?
I'm curious as to where you live because in the US clients bringing their own products in without a medical prescription is actually illegal, unless the salon has the MDSS on those products it's a fine from the state board to the tune of several hundred dollars or more.
Agreed! I also like to bring pictures of what I like & don't like. IMO it's important to show what you don't want, in addition to what you do...so there is no miscommunication.
I live in Canada, it's not illegal. The medical Rx makes no sense to me because hair care products are not medical products. That being said, different countries have different laws. If I want to bring in a specific toner, that's on me.
gosh working with people takes NERVES!!! all of us that go to a hair salon, for us it's individual experience and tend to forget hair stylists have so many people in that chair daily and some of them are sooooooo hard to deal with I'd go crazy haha!
when you are doing a cut and they lift their head and then drop it again. im so used to just lifting their head with my hands to just have them drop their head again 😂😂😂
My mom is hairstylist and I think she would call me the "Winces everytime a piece of hair is cut or a hairdryer is turned on or sees something they don't think is right" IT IS NOT MY FAULT I HAVE A SENSITIVE SCALP AND SHE TURNS THAT SUPERPOWERED HAIRDRYER TO THE HIGHEST SETTING! Even the other hairstylists tell her "That's a bit too hot. don't you think its gonna burn her scalp?"
I like to hope I'm a good client when I go to salons lol, thankfully I'm none of these. I typically just let my hairdresser do their job unless they're doing something I really don't like, then I'll say something (and I didn't even start doing that until very recently). They're hairdressers and stylists for a reason, we as clients don't need to try to teach them what they already damn well know lmaooo.
We actually found out we were under tipping our hair stylist and so the next tip we gave her was half the price of the service and now make sure she's getting at least 30%. She's great 👍
I realize no one will see this but over the years I've discovered the hard way that my very fine hair splits when cut with a razor. I didn't realize it was bad to request not using the razor...
