7 MOST Common Tenant Complaints & How to Solve Them 

Joshua's fluency in front of the camera will improve, if you allow him finish his thoughts. Interupting him or finishing his sentences is counter productive and on a basic level inconsiderate. By constantly cutting in, you are devaluing his contribution.

For the most part, neighbors do not care that they are being too loud and will get angry and even vindictive if you tell them they are too loud. They usually just don't care. Some will respond appropriately, but it's no longer the norm. So it's usually best to report noise rather than trying to deal with it one-on-one, unless you know them and are already on friendly terms with them.

I'm so glad neighbors was the first one, our neighbors fence fell down almost 2 months ago and we asked them to fix it, but they haven't. We went to the property manager and they told us it was a 'neighbor issue' and I lit UP omg. 2 months of a busted broken down fence! Obviously they aren't fixing it, send a LETTER.

These videos are so helpful. Appreciate the effort 👍🏻

I don’t know who gave bad ratings. Just don’t pay attention, they are jealous. Your videos are very informative , just keep going. I personally love your videos

I had all those problems except for temperature control (I live in Jamaica) at my previous place...that list is on point

Good information! Thanks!

One day my dad and I went to a clogged toilet we could not get it unclogged. We had to get a new toilet. When we broke it open we found makeup that fit perfect in the pipe. This is very informative video!

love the content

I used to do Real Estate in NJ and I agree with an appliance repair guy, I had a guy he wouldn't charge to tell me to get it replaced or he would take fridges and dishwashers only on Sundays (I did weekly rentals)

Thank you for sharing this knowledge.

This would be something excellent to talk to new residents about during move-in. Perhaps have these items written-out with an explanation of how they are to be handled and tape it (in T's presence) to the inside of one of the cabinets.

great content

Thanks for making these videos 🙏👍

Good info!

I cant believe all the landlords that think us great tenant that are doing them a favor by renting their house won't fix anything when you call...... This past Thursday, I decided to trim the tree at the home I was renting. My step ladder wasn't tall enough so i put the ladder on top of the RV beside my house. While sawing the neighbors branches off his tree that was overhanging my roof. One great big limb gotta way from me. That darn tree limb bounce off my wrist, breaking my phone and went right through the kitchen roof. It smashed the brand new dishwasher that was running at the time. Luckily it didn't break the kitchen floor tiles, thanks to my piled up bags of garbage in the kitchen that broke the limbs fall. The darn roaches from the garbage in the kitchen started running everywhere from the water spraying out of the dishwasher. It took me a while to figure out how to turn the water off. I tried cleaning up the water everywhere but ran out of dirty laundry so I turned up the furnace dial thingy on the wall to 90 degrees, turned on the oven and opened the door to try to heat up the kitchen and dry my soaking wet laundry that had been ruined from my cheap butt landlord's leaking dishwasher. After a few hours I decided that I better go to my neighbors house to borrow his phone to call my landlord. I woke my neighbor up from banging on the door. Think the guy had a little too much eggnog. I called my landlord on christmas eve to inform him I would not be paying rent next month either do to my injured wrist and not being able to work and because your trashy house temperature thingy on the wall must not be working even though you replaced it last month, because my house is cold, the roof is leaking and has snow coming in the house, the darn dishwasher doesnt work, I have a water leak, the bugs in this place are not acceptable conditions to live in, you need to replace my phone because it's your fault its broken and I cant get along with a crazy neighbor that yells at me for wanting to borrow his phone and wont stop bitching at me for standing on top of his motor home roof for no more then two minutes too trim his trees limbs. I gave that landlord a peice of my mind. I told him that only a slumber lords would allow a rental property to get this bad. I told him I was on the way to the emergency room to have my hand looked at and I need him to call me back right away with his Insurance information so I can take it with me to the hospital. I barely had enough length on his cheap answering machine to tell that slumber lords that he better hurry his butt up and get that house fixed before I get back home or I'm calling code enforcement to condemn the piece of crap house and you might as well just bring the insurance information with you to the hospital so you can pick up your new house key. I had to change the locks after I had to drill one of the dead bolts locks out with a drill because I locked my self out. Had you gave me more then 2 keys i wouldn't had to do that. While we are on the subject, go ahead and drop me off the cash for the new lock I put on the house, for a new i-PHONE 10 i'll be needing replaced that you broke, for my cab fair to the hospital, for my door dash order I had to make since I'll be missing my late night snack and for my ruined designer clothes in the kitchen. Now hurry on down to the hospital as soon as you get this message. O and by the way, stay out of the dang bedroom. My girlfriends sisters cousin asked me to pet sit her pit bull that is about to give birth and the bedroom was the only room carpeted to put the dog in to have them babies. The dog had really long toe nails so I didn't want that dog scratching your new hardwood floors. Yup, you can thank me later. P.s. if the place is condemned I'll be wanting my deposit back and a good landlord reference.

You rock Matt😉💪👊👏!! Good stuff!!!

What are your thoughts on electric vs gas dryers and stoves? Also, do you put garbage disposals under your sinks or not? I've been leaning toward no garbage disposals and no dish washers. They can't break if I don't have them.

rent payment. and no response from the tenant are the beginning of the issues. How to deal?

Friend had to ask for a tenant to leave after noise/abusive to neighbors/damaging the fence and the interior of the house. $10,000 in repairs. He charged the next couple 6 month's cash lease to get into the house and asked for 6 months damage/cleaning deposit. BUT, he guaranteed them that if there was no or little damage and he got at least one week notice that he would give them their ENTIRE deposit AND all of the months they might have overpaid. It was a very nice, big house in a upscale neighborhood, Mostly furnished with washer/dryer, refrigerator/stove/dishwasher/garbage disposal, and every electrical switch/plug worked with no problems at all in the home. and he listed it with a home rental/sales office. Took two months for them to rent it to a young doctor with a family; there were a few minor problems over time, but he leased it over 3 years, and then bought his own house close to the hospital.

Good video. I'm just about to do my first rental here in the UK and this advice applies here on the other side of the Atlantic.

What about when a tenant friends bust the front door in and wants you to fix it. The tenant didn’t call me for 4 days.

Not sure if it was on one of your other videos but I remember hearing about an apartment owner who had a tenant that cranked up his heat by turning his oven way up and opening the oven door. Can't remember what happened after that.

How me as the tenant who gets the complaints for noise when it’s normal activities such as walking mostly (bump getting off bed or couch) but the neighbors thinks children is allowed to run on purpose.

I live in a tax credited building. My landlord come in when they feel like it. They break my property and nothing gets do about it.

Question guys I have a new neighbor below me making false claims that my family is making noise and we are not what can I do to protect myself? I have written letters and spoke to management but they said they don’t know what to do

how far do you go to prevent musty or mold smell

You guys made me not want to be a landlord now. 😩

It sounds like you guys must have a pretty comprehensive lease. Any idea where I can get my hands on one like that to use for my property in CA?

Great video ... Matt What’s the best month to list a property for rental and what’s the worst month?

How do you feel about service contracts for appliances?

question: how can a Tennant verify you have had the property or unit "properly" treated for pests. And if it's just the maintained spraying some leftover bug spray does that mean the Tennant only has to do the same? like dollar store pesticide? that clause gives you alot of wiggling room doesn't it?!. I would walk out. I'm a good Tennant. good rental history. good everything. And it's always at the expense of bitter, hardened Landlords, management companies. Who have you feeling like "Just let us know if we can help in anyway"!. and literally upon signing the lease they turn the smiles off and it's "What"! And I maybe go into a office 1 time a year. Let's be fair. good Tennant's pay and pay in many different ways for bad Tennant's. you get rid of the bad and the only ones left to take that nightmare out on is the "good" Tennant's. this business is just as corrupt has any other. they are rentals. not your homes like you may of grown up in. And no, I am not implying good Tennant's should be rewarded. it should be the norm. But, if I take the time "disabled" to be one of the cleanest units out of 200. Then I think if the neighbor beside or below me infests my unit. It may be better to assist me then lose me. Just saying.

I just moved into my new apartment 5 months ago...Due to Corona virus I'm stuck at home my husband is a truck driver so he is always gone. I'm experiencing bullying in my apartment complex about what I do on the daily basis my looks or being seen in pj's. I have my own cleaning schedule and my apartment is not a mess...but one of our neighbors is very OCD if she starts complaining about my loungewear and how I'm not manic cleaning like her can I get kicked out. I'll be watching TV and all they do is crowd around my door and talk crap it makes me feel very uncomfortable and I don't want confrontation..What should I do I shouldn't be judged or picked on in my own home is this normal...They are so rude and it just seems like they want drama.

What is a good noise clause for leases?

In Maine, the responsability of bedbugs is 100% on the landlord.

The constant interrupting makes it tough to watch this. Great stuff though. Thanks !

My first tenant in my rental property always texts me his property issues, when I call him back, I just get voicemail.

As a landlord, these solutions are very vague and basically only propose that the landlord will take care of everything.

Whats so funny about this video is the host keeps cutting off the other guy, lol The other can't really get a word in there or is able to go into details. lol

These issiues arw no diffrwnt then a home owner thanks for nothing guys WTF

These two bozos show the value of home ownership