A Shoddy Hook 

"The picture didn't fall for 2 decades until I got there and messed with it, anything could have happened!!" 🤣🤣

😅 I find it hilarious when people try to continue to give their case to Doug after the Judge already ruled.

I adore this woman. Her love of her $35 plate is so relatable. You buy something relatively cheap and have it for decades and grow attached to having it. I have many such items. Worthless or silly to some, but if it brings us joy then who cares what they think

If I took a drink every time the defendant said he gives excellent customer service, I would need rehab.

That’s too bad this happened . He lost a customer and she lost her precious plate 😢

I bet her home looks amazing!

As the General Manager of The Framing Shop in Belize City, Central America, I also do hanging of pictures for some of my customers at no charge. I always put stronger picture wires than necessary and proper plugs in their walls. If a customer ever blames me for small damages, I always am willing to lose a few dollars rather than a faithful customer.

His comment at the very end about not needing her as a customer is just plain despicable, he forgets she has high society friends and she will spread the word about him, and he may have just cost himself, his business. I hope so!...

The defendant let his pride get the best of him and was too stubborn to take the settlement.

Ridiculous. She wasn't even mad about the artwork falling she just wanted to be compensated and he denies it and accuses her of setting him up. Then he's gonna argue about a $30 difference for the framing. Now he lost a customer and a lot more money. He doesn't deserve her business.

He was thinking small not big as a businessperson he lost a good customer who was spending a lot of money with him.. he won $170 but lost thousands and a good customer 🤦

Love it when the defendant said that he made a quarter of a million dollars last year, so he's successful and one bad customer won't ruin his business. WOW! 😶😮 A customer who ordered 14 pieces from you last year is now just a nothing. I'd never go to him for that statement alone, and I'd make sure to leave my comments where others could have that knowledge as well. What an ungrateful a-hole!

Wow if he would have just complied with her they wouldn't be in court, I believe everything she said and he could have helped her but instead lost a good client that spent a good amount of money

The defendant is an idiot. The plaintiff is the type of customer who would have forgiven the mistake had he acted appropriately No doubt the plaintiff is connected to a circle of people who will now be wary of the defendants business and all over $150 I dont know if perhaps envy played a part in the defendants response but man what a silly stance to take with excellent customers.

I love how honest they both were. So rare in the court.

The plaintiff was very well spoken and I believe everything she said. The defendant is a fool, the plaintiff spent so much money with him.

She's framing the framer 😂😂😂😂

Mr Willie came dressed for court😊

There is no way those flimsy anchors were going to hold.

Beautiful lady.

'Those brads are new technology.' Lol brads have been around for hundreds of years 😂

What a classy lady!

What kind of home does she live in and how does she sleep if she didn’t hear a 75 lb mosaic fall, hit a table and bust a plate? Come on

No good deed goes unpunished. He should have kindly declined and she should have waited for her fiancé.

This case went on WAAAAAY too long. Judge Judy would have ended this in 4 minutes

Those nails were tiny 😂

I'll be back to see what our Adrian has to say about this....

She is correct….that fastener is not for a concrete wall and should have used concrete screws

Plaintiff didn’t have evidence that his hanging caused damaged to her table, etc? On flip side, he didn’t have copies of his business transactions so how can JM rule fairly, but the kicker is the “Defendant” was doing her a “favor” & he ends up getting sued! Kind of turns a person off on doing favors for people! That’s too bad! Geeze! SMH! 😮

I’m sorry, but if a 75 pound mosaic fell off the wall and hit a marble table and smashed a plate, it wouldn’t be the next morning before you knew it-it would make a noise that would wake up the neighborhood!

Ironic lesson learned: don't do a favor for anyone. Your free work may not be appreciated but become a liability to you nonsensely & unfortunately.

The Defendant keeps repeating himself 🤨 so annoying

both were good people actually....

what a horrible seller. I cannot believe he came on tv to show everyone how little he values his customers. If he doesn’t know how to hang a painting he shouldn’t have offered to do it.

Some of these cases be a waste of airtime.

You should always get a second opinion. Reference’s too. There is a art to hanging art.😮

All he had to do was compromise on one issue and she would have remained his customer. Instead, he went on TV and said he doesn't care if he loses a customer. I bet other customers watching this will drop him after this. He just told on himself

The picture hooks/hangers have to be the right size. They have different weight limits. I think the defendant was trying to do what he thought was better. But the hanger he used was just not strong enough and it's his fault because he changed the mosaics support. Instead of arguing, he should just own up to his mistake and call it a loss.

sounds like Michael blackston

7:22 im honestly surprised she held her tongue this long to tell him to stop yelling out. he KEPT doing it. like shut up !

If the picture was seventy five pounds, I doubt very much He would have been able to Lift it off of one nail by himself.

Boy you can always catch a Liberian accent lol 😂😂😂 He is definitely LIB

No good deed goes unpunished, this is why I don't help people with thing's that could possibly end up with me in court.

I don’t have a $250,000 business but I know you need hardened nails to penetrate concrete. Those picture hanging hooks are good for wreaths, nothing breakable.

Melt down and remake a $35 plate?😂

Those nails look awfully shallow, lawl

The defendant made it a horrible business decision, and not settling with this woman and maintaining her as a customer. Sometimes peoples need to be right, overshadow common sense.

Did he check for the studs that is holding up the wall? If the hanging is a heavy one, it definitely needs to be into the studs.

I think JM felt bad for the lady because she knew how much she loved the plate. She did not give her the depreciated value of it she gave the full value.

This case is so American. I was team defendant. He drove 45 minutes and hung the pictures for free. Then she sues him. What a nerve. Stuff happens. She is obviously well off. She should have just accepted the loss. Someone doesn't always have to be liable. I guess that is why she is so rich if she makes all this fuss over a 35 dollar plate she bought 20 years ago.

P.s. Defendant said that hook & nail combo, in little package, is "new technology"...omg😮😂😂 (framers attach PROPER size/per weight to the wire on framed items) the combo's STANDARD for 40+ years!!!

I don't believe the plaintiff

35 $ plate 20 yrs old. Is a 25 cent flee market

THE DEFENDANT POOR CUSTOMER SERVICE HE LOST {2} VERY GOOD CUSTOMERS OVER UNDER $200 ALL THE WAY TO THE END HE NEVER APOLOGIZED NOR TOOK RESPONSIBILITY BUT SHE SHOULD'VE SPOKEN UP ABT THOSE LIL THIN NAILS / SCREWS HELL I WOULD'VE & ALSO HOW DID ALL THAT FALL & SHE DIDN'T WAKE UP UNLESS IT'S ON THE OTHER SIDE OF THE "MANSION" EITHER WAY I KNOW THAT THEIR TIES ARE SEVERED

I feel so bad for the defendant. She was a kind women, she was trying to be mature & kind about it but this guy wanted to be a JERK. He doesn’t deserve her business. 23:05 plot twist- people walk into his shop & walked right back out after this episode & he loses LOADS of business. No body wants to do business or support a jerk.

It sounds like it has to do with how/where to anchor/hang wall items. There are specifications to anchoring a picture that is all about the structures behind the wall. And if you don't know the spacing which is the specification that is required when installing a wall then you can screw up anything that you're hanging on it. So, for a plaster wall, the plaster hole will work it's way larger and whatever you're hanging will fall. However, if you can recognize the spacing and the (wood placement) which is the infrastructure for the plaster/concrete wall, you're supposed to drill your holes there in that part of the wood. And you're supposed to use special nails/screws. This is a must! Otherwise, it's just like Russian roulette. And this is why so many people have broken their expensive televisions as well as anything beneath them. This is also why so many babies were injured and even killed initially when people were mounting the television hardware to walls inappropriately.

Those screws wont penetrate concrete

But he was doing her a favor. It wasn't a contract job

Regardless of the judge's ruling, this matter will be settled out of court through a war of voodoo spells cast against each other's estate.

The defendant is a moron. She was a good customer that spend a lot of money. He lost a customer. That is dangerous in this time in this economy. The plaintiff is wonderful. I live that woman.

The defendant is so annoying. If you made a mistake just fess up , pay the bill and move on.

The plaintiff is so pretty

He's gonna put a voodoo spell on her ( Plaintiff) or maybe both...giggle

The only flaw in this lawsuit from judge was not making sure that the wall its self was stable to hold and be pulled because what if he’s putting the hole in the wall right to hang that 25 or 75 pound statue but where he put it was weak is it his fault Tht he had to move it BECAUSE SHE DIDNT WANT TO WAIT FOR WHOEVER TO MOVE THE STATUE N PUT IT BACK WRONG if the wall it self was weak (I think you could have dug a little deeper on her side as well as you did him

Hangman hardware for mounting heavy wall decor.

He was doing this as a favor and after 2 weeks it falls down,does the judge not understand that shit just happens..... She could have knocked it down that's not impossible,people fuck up and want to blame it on other people and get free money but that goes over the judges head!

he sound like a drunk Sherman Klump lololol

Bruh sounds like a black Sylvester Stallone. Aaaddddrrrriiiannnnnn!!! #Rocky

awkward...

It's be wonderful to be a judge husband. I can break the law and get away with it.

Stop cheating out or ur supposed expensive stuff. He's a framer not a hanger

The defendant doesn't have a clue.

The nails werent strong enough although he was granting her a favour and end up getting sued

If something on the other side of the wall hits that side hard enough it can cause it. How could she not hear the crash.

Good customer service comes when you have a problem, not necessarily when you sell them something. Any buisness person is happy to make a buck, but if you have a problem, they disappear, make excuses, beat around the bush ect ect..

Boo never seem the judge make so many wild assumptions, it was just as feasible that after 2 weeks later she made adjustments.....there was no proof he was negligent, she just decided her story made more sense. This is nothing but an opinion. If he did hang something that was too heavy for the object or wall it wouldn't take 2 weeks for gravity to take it down! Heck a big enough vibration can knock stuff off walls. Just feels wrong 😢

Once she said Pennsauken,New Jersey I knew he was a cheap scape.

In the gallery biz since 1985; HOW you install artwork/items is essential! A single hook & nail? Ridiculous. Especially on a heavy item. To recover damages, I'd bring evidence galore which very, very few litigants provide🤦

That bum ass plate doesn't depreciate in 20 years😂. Judge favored the lady too much.

Where there's a Willie, there's no way...

Why do people not get receipts and quotes...I don't get it.

DANG PLAINTIFF YOUR BEAUTIFUL! AND THAT ACCENT *CHEFS KISS

Doug needa be slap cuz WHY YOU SO SARCASTIC DOUG: so u won’t be a customer to him or buying nothing from him Ever Lol

Some favor

Michelle & oprah😂 your better off without them.

Lady has bad taste in art

There is no way a picture was 75lbs 😅

Listen the guy messed up but just because something is old doesn't make it antiques

HEYYY WHATS UP MILIAN FAN TEAMFOLKS HOPE YALL HAVING A GOOD 🌅 MONDAYYY

Where she from? We might be related

The defendant chose the wrong hill to die on. Smh. A good customer whom you've treated so badly will affect your business. Quarter of a million dollar business 🤥! Yeah right. You wouldn't be stiffing your customers.

He claims he runs a quarter of a million dollar business.. he should know that it's possible for pictures to fall off days later and when you have good customers you should try to keep them satisfied.. he didn't want to refund $100 or 200 to a woman who brought him thousands worth of business.. this was sad, the defendant is dumb

I don’t like either one how do you not hear a mosaic fall off a wall. If it was 75lbs. onto something like that you should’ve heard it. If he is a legitimate businessman he should’ve had receipts.

Never do good deeds. The end:)

Where can I buy the bob marley picture he has

Doug messy

because she can get a bunch of mony by blaming the defendant. If she admitted that she did it, she wouldn't get a dime.

Do you think she wanted to "frame" you? 😆

She easily could have taken it off and didn’t hang it soft, she easily could be at fault

I agree with the man who hung the picture...after two weeks...the home may have settled...slamming doors....movement of the tectonic plates...lol