The reason there's no brail in American grocery stores is because they are required to help handicap people. You can call before arriving or when you arrive ask store staff for help and they will assign a store employee to assist you with shopping, from selecting your items to buying bagging and loading your vehicle. You can also request they send the groceries for delivery
@@soyesayucateca9557 the store must have a customer service desk/area in which one or more employees are flexible= being able to be assigned another task and this priority goes to handicap customers all the customer has to do is inform the store staff they require assistance
is this a requirement of just something they do to be accessible? I certainly think it's good that they offer it, regardless though. Also, I will just add, that while that service is good, it does limit the ability for a visually impaired person to be independent. Braille and audio cues are what allow them the ability to do mundane tasks like shopping.
@@soyesayucateca9557 Hi, I think I can help. I believe they are referring to Americans with Disabilities Act( ADA) under title 3, Stores and their goods etc are required to be accessible to all people with disabilities. The steps the store must take is according to ADA and build their accessibility from that. 😅 hope this helps.
Requirement as the USA has a law called the ADA that requires public services and businesses to be accesible to those with disabilities and no discriminatory . Noncompliance can lead to heffty fines,penalties and lawsuits theres even a hotline for the average person to call@@soshiangel90
Thank you for another great video. You really show your invaluable perspective. ❤ For those commenting “ask for help”: (1) the point of the videos is to show how difficult it can be for a visually impaired person to navigate a US grocery store independently; (2) everyone should be able to get food on their own; (3) we should realize these limitations and use our voices to help; (4) not every store is able or willing to help; (5) cultures are different and not everyone is comfortable asking for help; (6) in this case there is a language barrier. My take away is: why isn’t an everyday necessity more accessible for the visually impaired? Now that I am aware, I will try to encourage more accessibility and support businesses that do the same. I hope grocery store operators see this as an opportunity to improve.
In the U.S. you can ask for an employee to go grocery shopping with you--in fact, i think its mandatory if you ask. They'll direct you to all the items that you want. I have seen a Walmart employee ask if a blind lady needed assistance. Since you walked in with people, that's probably why they didn't offer.
There is an American proverb that says “the squeaky wheel gets the grease”. If you ask for help, people will help you 9 times out of 10. You just have to ask! More braille in grocery stores would still be great
I understand how it could be difficult and frustrating, specially if you're too shy to ask for help, or if there is a language barrier. I used to do the grocery for my elderly blind neighbor back when I was attending Uni. He lived in an apartment a floor above me. Afterwards, I'd help him organize his grocery. For soups, he'd make a tear either at the top of the label or the bottom to distinguish different soups from one another. I also made a point to get different sized jars of the 2 jams/jellies he liked so he'd know which one he'd be spreading on his bread. I agree with you that it would be more convenient for the visually impaired if companies would ad braille labels on their products.
시각장애인에게 불편한 점을 몸소 알려줘서 이해할 수 있게 되었어요. 어느 장소이던 점자의 필요성이 있네요 우리나라도 선진국이 되려면 비장애인이든 장애인이든 모두 편하게 삶을 즐길 수 있도록 모든 장소에 글자뿐만 아니라 점자도 지원해야할 필요성을 느끼게 되었습니다. 한솔님 항상 몸소 경험을 시각적으로 보여줘서 이해하기가 쉽네요 대단하십니다.
”도와달라고 하면 도와준다“라는 덧글 쓴 분들.. 어떤 의미로 하는 말인지 알겠는데 중요한 포인트가 그게 아니잖아요 장애인 혼자 음식, 생필품을 독립적으로 구매가 불가능에 가깝다는 부분을 바라봐야죠 그리고 외국인이라 언어가 통하지 않을 시에는? 시각 하나만이 아닌 말을 하거나 듣는게 안되는 장애인일 시에는? 장애인분들이 독립적으로 일상생활을 하는데 어려움이 없는 세상이 되기 위해서 정말 많은 변화가 있어야겠다고 생각들어요
그러면 뭐 장을 볼때 같이 옆에서 도와줄 물건을 고를수있게 도와줄 사람을 구하면되자나요 왜 마트에서 그런걸 다 하나하나 알고 점자 달아주거나 해야하는건가요? 애초에 마트를 시각장애인이 눈이안보여 힘들면 도와줄사람을구하거나 시키거나하면되지 왜꼭 눈이안보이는데 직접 마트에 사러와서 점자없다 불편하네 점자좀 새겨라 사기쉽게하라고 하시나요? 직접 안가시면되자나요 왜 눈이불편한데 직접 사러가서 불편을 토로하세요
시각장애인도 일반인처럼 "혼자서도" 물건을 고르고, 살 수 있도록 환경을 개선하면 좋겠다. 라는 말을 하고 있는 거 예요. 눈이 불편하니 사람을 고용해서 같이 가라. 라고 하는데 항상 사람을 고용할 수 있는 상황이 되지 않을 수도 있고, 정말 혼자 힘으로 살아가야 하는 장애인도 있을 수 있잖아요. 즉 요점은, 장애인도 일반인처럼 독립적으로 혼자 삶을 살아갈 수 있는 환경이 되어 있으면 좋겠다. 라는 말을 하고 있는 거 예요. 저도 얼른 모든 장애인 분들이 저희들처럼 주체적으로, 독립적으로 살아갈 수 있는 세상이 왔으면 좋겠다고 생각해요. 모두가 서로를 이해하고 도와주는 세상이면 좋겠지만 .. 그래요.... 불가능한 일도 분명히 있겠죠. 그럼에도 불구하고 사실은 이런 댓글을 보면 조금 씁쓸하긴 하네요..
여기에 글쓰는 많은 분들이 도움을 요청하거나 도움을 주는 사람이 많다 말하시는데 분명 맞는 말이지만 원론적인 방법은 아닙니다. 대부분 장애인은 거동이 가능하며 그들은 항상 도움만 받는 식물, 동물이 아닙니다. 그들과 주인장이 말하고 싶은건 우리도 사회 구성원이며 가족과 주변인에게 사회에 그리고 국가에 무언가 받은 만큼 도움을 주고 무언가 할 수 있는 구성원이 되고 싶은데 인프라가 부족하다 말하는 겁니다. 마켓에서 도움 서비스를 받는거 보다 소리, 점자등으로 혼자 쇼핑이 가능한 즉 자립이 가능한 생활을 원하는 겁니다.
그냥 서로 못하는걸 도와주면서 사는 사회적 동물이 있고 사람도 그중 하나라는것만 생각하면 혼자서는 제품의 상세한 정보를 알기 힘든 사람들을 그렇지 않은 사람이 돕는다는건 합리적인 방법이라고 볼 수도 있죠. 사회적으로 어떤걸 더 맞다고 보느냐 차이인듯. 로마에 가면 로마법을 따르라고 미국에선 이렇게 하는구나 라고 알아두는게 미국보고 바뀌라고 하는거보다 낫겠죠
조금만 생각해봐도 시각장애를 가진 분들이 다수인 세상도 아니고 소수를 위한 인프라를 더 추가하는게 현실적으로 쉬운 일은 아니잖아요 결국 비용과 시간이 드는 문제고 모든 마트에 그런 시스템을 추가하는건 한계가 있습니다 그 방법보단 옆에 쇼핑하는 사람이나 직원에게 물어보는게 훨씬 더 효율적이고 쉬운 방법인거고 일상생활 할 때 도움이 필요한걸 보고 식물 동물이라 얘기하는건 웃기는거죠 님도 처음 가보는 곳에서 길 물어볼일이 생길수도 있는건데 그거 물어본다고 동물이 되는건 아니잖아요? 돈 들여서 인프라 늘리는거보다 주변 사람에게 도움받는게 잘못됐다는 생각부터 고쳐나가는게 더 필요할것 같습니다
시각장애가 없는 사람중에도 영미권에 관광,유학,이민 갔다가 강아지용 소세지 등을 사서 꿔먹은 이야기 많잖아요. 제가사는 호주에서 제 주변에도 한국인과 중국인 중에서 도그 소세지를 맛있게 구어먹은걸 나중에 같은집에 사는 자취생이나 주변에 다른 사람이 알려줘서 알게된 사람들 여럿 만나봤어요. 포장이 너무나 근사하게 되있고, 맛있는 냄새가 나고, 종류도 많아서 동물용일거라 생각을 못했데요.
I think, most Americans that are visually impaired and choose to shop by themselves in a store, have a single store they visit regularly enough to know what is in each aisle and where about the items are that they are looking for. Obviously, if the store changes layouts or they go somewhere unfamiliar, this is probably a more accurate representation. ALTHOUGH another thing I just thought of - most grocery stores like this have a similar structure to the aisles. One side is fresh fruit and veggies. Next to that is going to be food aisles usually starting with organic or maybe "foreign". Then breads, then breakfast and baking, then canned goods and pasta, then drinks, then snacks. Usually after snacks the aisles turn to housewares like paper towels, cleaning supplies, cookware, diapers, pet care etc. After that it goes into health care. Frozen foods are the only thing I've seen willy nilly in their placement. Cheese and fresh meat usually line the back wall of the store. I think Americans generally know this so they can count aisles to have a general idea of what's where
Hehe, I think those kids were watching you guys and wanted to talk to you. 😂 Also I’m pretty sure if he had asked someone for help they would have told him where things were. ❤ But, yeah, more braille would be helpful.
I noticed the kids too. they were definitely curious about what was going on and I think they got close to see what he was saying. but i think they chickened out from helping when they realized he's speaking a different language.
I can think of numerous challenges for visually impaired people in American grocery stores. First there is little to no braille anywhere in the store. Most often signs that describe what is in each aisle are often times hung from the ceiling so you would have no way to touch it to read it. Also, American grocery stores tend to be quite large. As a sighted person, even I sometimes have difficulty finding a particular item. And I don't know how it works in Korea but when it comes to things like meat and vegetables, how do you know if it is of good quality as a visually impaired person? I hate to admit it but sometimes the fresh foods here aren't always in a prome condition. Sadly though, I don't see this changing anytime soon. Grocery stores here are really mostly interested in one thing. Getting your money. They all preach customer satisfaction but in reality, they just want your dollar and are not going to spend money updating the shopping experience solely for the benefit of the customer.
I never realized how inaccessible stores are for blind ppl here in the US, like I knew it was bad bc even at times I struggle to find stuff as someone with sight -- it would be good for companies to implement braille on shelves/packaging. Usually employees will come and assist you (or at least I would) but still it would be good if ppl could use it on their own
시각장애인을 포함하여 모든 종류의 장애인의 매장 쇼핑을 지원하는 것이 법으로 지정되어 있습니다. 안내 데스크에 이야기하면 직원이 붙어서 처음부터 끝까지 모두 도와드립니다. 일일이 넓은 매장에서 수많은 제품들을 안내하는 점자를 손가락으로 더듬으면 신체에도 좋지 않고 피곤하여지십니다. 비장애인도 원하는 물건을 찾지 못하면 직원에게 문의 하듯이 장애인도 문의하면 직원 안내의 시간 제한 받지 않고 몇 시간도 편리하게 쇼핑이 가능하십니다. 미국 동부입니다.
If you're going to use a picture of him paying the cashier as your thumbnail, please include that interaction in the video. That interaction would've also been helpful to see
agree, I was sad to see it cut after he found the items. he's probably using his card to pay, but I think it's important to continue to point out how American money is all the same size and mostly the same color (the tens and fives having traces of orange and purple respectively don't make them too visually different to someone with limited vision).
한솔님의 영상 재밌게 보면서도 여러 생각이 듭니다. 특히 시각이 멀쩡한 사람도 헤매는 마트 장보기라니.... 댓글에서도 도움받을 수 있어서 그렇다난 글이 많네요. 저도 같은 생각입니다. 다른 영상에도 한솔님은 사람을 만나면 도움을 요청합니다. 도움을 요청하는게 왜 스스로 해낸게 아닌가요? 장애인이던 아니던 도움받아도 괜찮다는 생각이 좋다고 생각합니다. 혼자는 할 수 없어도 스스로 할 수 있습니다.
발음 중요하죠 오해도 사기 쉽고! 그런데 사람은 같은 단어에도 상황에 따라 뜰린 발음 또는 틀린 단어를 말하여도 이해하고 해석을 하는 동물 입니다. 즉 바디랭기지로 소통이 가능한게 사람 입니다. 언어를 배울때 가장 중요한게 많이 사용하고 듣는겁니다. 물론 잘못된 발음이나 문법은 고치는게 맞긴 하지만 영어권 나라에서 비영어권 사람의 어눌하고 부족한 영어를 사용한다고 폭력이나 욕설을 하는 사람은 극히 소수 입니다. 오히려 영어가 부족하구나 생각하고 좀더 주의깊게 듣고 이해하려 하는 사람이 많습니다. 정확한 문법, 발음, 억양도 중요하지만 그보다 중요한건 용기있게 말하고 대화 하는게 먼저라 생각이 듭니다.
The store should offer help, they are required to and usually they will ask if you need assistance and if you do an employee will follow and help you get everything you want. they probably didnt ask you because you came in in a group of people which typically implies you wont need an employee to help you as you are in large group where they can help you. if you were alone you would have been asked if you needed help. another thing is that if you still wanted help you can call the store ahead of time and request assistance and they will be there waiting to help you when you arrive
I have thought of every accommodation for impaired shoppers as I have many different types in my life from need mobility assistance to hearing impairment & the need to have service animals or personal care attendants but something as simple as braille or a way to help those who are visually impaired has slipped my mind & I am sorry for that. From now on whenever I an involved in such conversations I will now think of you & others effected my visual impairments & help your voices to be heard.
Braille would be a great help but the reasons for not having it is purely logistics. Store displays,floor plans and isle change quite frequently you may notice this when you're favorite product that was in isle 2 is now in 10 . Or an item you buy has been substituted or discontinued for something else similar or something new entirely. It would be time consuming and expensive to constantly have to rewrite a braille board every time something was changed. The other reason is purely ease of convenience atlest for large big retail stores ie target jewel Kroger's, Walmart etc being handicap accessible and western society being very helpful and understanding of handicap people. The various stores will assign staff to assist you with everything you need while on the property this includes helping you shop and pay for things.
@TAKIZAWAYAMASHITA I have worked in retail, promotions, & manufacturing so I completely understand your point of view but hear me out. What Han-sol mentioned was braille on packaging & soda cans but I know from stocking & display set-up/tear down that that many signs (including price displays on product fronts) are able to be reset easily so braille containing the product names on the pricing tags can help. Also even something as simple as signs w/braille/voice box at each end of isles like we already have that can allow Sight Imparied to at least know where in the store they are could help so much. Also I didn't see one employee answer him when he was obviously asking out loud for the direction of items. There was at least 2 employees seen stocking in that video when he was calling for Coke & they just ignored him. What happened to "Excuse me Sir, is there anything I can help you find today?" I'm 4'9" & I get asked all the time if I go into a store I've nvr been in.
@@christinaneville2814 the no help thing likely comes from a place of ignorance of knowing if he truly needed help. You have these people already focused on the job they are doing and seeing a guy randomly saying things like where is the coke while switching between languages while talking to people with a camera accompanying him and then going between somewhat broken English and back to Korean very briefly. The people witnessing this would assume they likely did not need help.
@TAKIZAWAYAMASHITA I still consider it poor customer service. They didn't even look over at him or his "crew." Also the worst that would happen is "no" "go away" & then cool back to work. It takes $0 to be kind
@@christinaneville2814 they could be kind people. A thing my father once said applies whatever you can attribute to malice usually isn't. As true evil rarely exists. What you think is malice is often ignorance, incompetence or stupidity.
