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Accessing Ubuntu Recovery Options when Stuck on Ubuntu Dell Splash Screen After Updates

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After installing Ubuntu 20.04 with patch 1, Ubuntu installed updates on my XPS 13 9365 and the system got stuck on the Dell Ubuntu black splash screen with white spinner.
To resolve this I had to force power down the system and access the Ubuntu recovery menu. From the recovery menu I used dkpg and grub. This resolved the issues on my system.
For systems with NVIDIA graphics cards you may need to use root and type in some command lines as a super user do switch user (sudo su). Dell outline the details here:
www.dell.com/s...
#Dell #Ubuntu #SplashScreen

Опубликовано:

26 авг 2024

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Комментарии : 102

@ashleycook5508 Год назад

I just have to say thank you so so much. I was in a chat w/ a Dell rep and they told me I would have to erase my computer bc I couldn't get past the black screen. I almost lost months of my Ph.D. research and this saved my life. you are a hero

@badpiggies988 27 дней назад

Create backups often. Heck I store all of my school files on OneDrive, using InSync to sync the folders that I currently need with my computer.

@showmethetruth209 2 года назад

If anyone is getting confused as to why it's opening up a grub shell, make sure you only press escape once. If you spam it recovery mode won't display.

@ayeshajan4891 Год назад

this worked !! after trying out multiple videos and low key having a mini break down, i found this :,) thank you!

@Aptipractice Год назад

Thank you so much sir. I literally searched for 2 days and found this video

@tudorvoie 3 года назад

Thank you! Mine went after the Dell logo and was a blinker on the screen. I did what you did and it worked!

@Dev-or8cu Год назад

Thank You So Much. I couldn't find the solution elsewhere. i was about to reinstall entire OS then your video saved me from it

@funbytez 5 месяцев назад

Thank you bro, you saved my 2 days of backend development work

@ainajoseph5890 3 года назад

Thanks so much for this video. Took me a lot to get this fixed. Many thanks

@Kruk721 3 года назад

Literally what happened to me after receiving new computer and installing ubuntu on it. Thanks!

@mikkomatsu 3 года назад

I followed everything and now my system works. Thanks a lot!

@DVZM. 3 года назад

This solved it now for me: disable fast reboot in Windows if you installed Ubuntu on a dualboot. Afterwards it worked :)

@parthsalat 3 года назад

Along with this also disable secure boot

@mahmodsamir5110 Год назад

Thank you very much You saved my time which is pricless

@MrBony 3 года назад

Thanks a lot mate. 10 years of goodluck for you 😉

@invaderzim5037 Год назад

Bro, you saved my day! Thank you so much and have a great day! 🤝

@richiegaita9915 3 года назад

God bless you had bought a new laptop today and used your video

@cyberpowergamers6837 2 года назад

Thanks man it worked for me I earned na subscriber :)

@bohordo 3 года назад

Thank you dude, It worked smoothly, and now my Vostro 14 3000 is working fine again

@xara3792 2 года назад

Thanks you helped me to survive this Headache

@danielokello456 3 года назад

Brooooooo, you saved me. Big thanks man. This video deserves a million views

@veipuniilana1842 2 года назад

Which button should I click at first?

@SouravDas-jf6kn 3 года назад

It's not working in my case I do all the staff that you did

@protowerfullrange1323 2 года назад

Thanks a lot for making this video

@hamisizani5750 3 года назад

Man you're a savior, you solved my problem

@veipuniilana1842 2 года назад

Which button should I click at first?

@aman6538 3 года назад

Thnx for telling this procedure...it actually worked.

@alaa_elkhawas 3 года назад

You're a life saver! Thank you

@vivid4200 4 месяца назад

Amazing video I just have a question how can I delete some stuff to run dpkg

@sreecutey4809 3 года назад

Thanks is an small word🙏🙏 it really helped me, struggled alot🙂🙂 ❤️❤️ Finally worked👩‍💻

@DVZM. 3 года назад

Thanks a lot for this video. I am using a DELL XPS 15 9560. Tried everything you said but it did not work.

@TechJJ 3 года назад

Me either

@andjelaarsic9217 29 дней назад

This saved me! Thank you!❤

@philipyip1988 29 дней назад

Hey Andjela, thanks for the donation, I'm glad the video helped you out. Also I guess you are from Serbia, everyone I've met from there has been really nice and I plan to go visit a friend and check out Belgrade one day. :)

@pawanagrawal7653 3 года назад

Bro it's not working, it's again showing the blank screen after resume.

@parthsalat 3 года назад

I heartily thank you for this detailed explanation but unfortunately I wasn't able to solve my Ubuntu boot problem

@hafidajakoum6145 3 года назад

Hii did you fixed the problem if you did pls share the solution cause I'm straggling

@yammanurukarthik2004 Год назад

God bless you mate.. thanks for the video 🙌👏🙏🙇‍♂️

@amanprakashsingh3937 3 года назад

Love you bro after tried only the first trick it's working 😘😘❤️❤️❤️

@wraynephew6838 2 года назад

We know how to fix this. But the question is what causes this problem in the first place? Does anyone know?

@KAPILDSINGH89 3 года назад

This video helped me a lot. Thankyou very much

@M_Nagy_ 2 года назад

Thnx mine was stuck while doing shutdown .. and this solve the prblem

@dhanasekaran1864 3 месяца назад

Thankyou bro it works...❤

@ShacharOz 3 года назад

Which is the button you click for first access to the recovery mode?

@jinitescapematrix 2 года назад

f12

@nh-tube8609 Год назад

Helped me to fix the issue.. thanks bro

@ax_ai Год назад

Sweet! Thank you brother.

@cybernash 2 года назад

Works like a charm, thanks

@akashsardar495 2 года назад

Thanks man, it worked!

@harshitpanwar214 3 года назад

Really helpful. Thanks Philip 👍

@veipuniilana1842 2 года назад

Which button should I click at first?

@harshitpanwar214 2 года назад

@@veipuniilana1842 Esc

@hussanzeb4876 Год назад

Initially which key press ?

@khalid_aziz. 3 года назад

Thank you man! its working

@prasanthseepana8733 2 года назад

Unable to boot after 19.10 upgradation.it's failing with lvm2 errors and dpm resume failed errors.can you help to fix this issues

@Kaiyoshin 2 года назад

FUNCIONA!!! It works! MUCHAS GRACIAS

@user-zk2qr8qc6n Год назад

Thanks very much

@dylansabiiti5564 2 года назад

Thanks, this really helped

@Ahryoo 3 года назад

It solved my problem for a single boot. After restarting I get stuck in loading screen again. Do I have to boot via recovery every time?

@vivid4200 4 месяца назад

Ik know this is 3 years to late but you could make a backup of all important info and just reinstall os

@franckxavierkonde 17 дней назад

Thanks you so much

@carlosdanielruvalcabaserra6162 3 года назад

It worked for me. Dell G3 15, Nvidia GeForce GTX 1660, dual boot with Windows 10 The problem was the gpu driver, after executing apt-get purge nvidia* I could boot properly, then I installed the nvidia-driver-450 and the problem was fixed