Account Manager - Day in the Life as an Account Manager

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Learn what the day in the life as an account manager looks like and what skills you need to succeed on the job. Enroll in Sales Legacy the ultimate online sales masterclass or watch our free 1-hour training: www.saleslegacy.com/
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00:00 Account Manager - Day in the Life as an Account Manager
What Is An Account Manager
00:38 Keeping Customers Happy
04:32 Generate More Revenue With Current Customers
08:25 Characteristics of an Account Manager
Account Manager: A performance-based sales role that retains and increases current customers' revenue, including renewals, upselling, and cross-selling. Your primary responsibility as an account manager is to increase revenue, keep customers happy, prevent customers from churning. We'll also cover key skills you need as an account manager, account management tips to succeed in the job, and become a strategic and good account manager.
#accountmamager
Patrick Dang is an international sales trainer who started his career at Oracle in Silicon Valley and quickly became one of the top performers in North America in just one year.
After gaining experience in both the enterprise and startup world, Patrick began sharing his knowledge of modern sales students worldwide.
Since then, Patrick has trained over 100,000 students across 150 countries on topics on how to start a career in sales, business development, lead generation, cold email, LinkedIn, cold calling, and sales skills.
Patrick's vision is to inspire others to pursue their dreams and provide the knowledge and tools to make those dreams a reality.
🔔 SUBSCRIBE to Patrick's RU-vid Channel - / @patrickdang
Connect With Patrick Dang
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Опубликовано:

3 июл 2024

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Комментарии : 104

@Vighter76 2 года назад

I watched some of your videos in preparation for my interview and tomorrow I will sign my contract for the position as an Key Account Manager, thank you so much for all the help and information :)

@patrickdang 2 года назад

Congratulations! Good luck!

@himynameismicah 2 года назад

Did you get it?

@Vighter76 2 года назад

@@himynameismicah Yes I did, I have already started working as an Key Account Manager

@hollywoodj3396 2 года назад

@@Vighter76 how’s it going?

@Vighter76 2 года назад

@@hollywoodj3396 So far very good, I have a great onboarding program, which helps a lot with preparing for my upcoming responsibilities

@katrinanoel4110 2 года назад

I used your videos to prepare for an interview that involved a sales pitch. I had to pitch a product to the VP. I applied for the SDR role but they offered me the Regional Manager position instead. Thank you.

@techjobtina Год назад

The video is 1 yrs old and still the best source Ive seen on this role. Im currently working as an SDR in saas sales. Im considering whether to go AE or Account Manager next.

@vishalpandey1340 2 года назад

Thanks for the video patrick.

@1992saranasser Год назад

A company contacted me for an account manager position and this really helped, short and comprehensive. Thanks a lot!

@_monoaural1993 Год назад

Thank you. Best Video I found as a Day in the Life as an Account Manager.👍🏼

@ParisaSamavati 2 года назад

Well explained! The first explainer video that's not just like "I make a lot of to do lists and have a lot of conference calls"

@danieldevriesrobbe5761 2 года назад

Thanks - very helpful and to the point.

@poncowibowo5051 2 года назад

thanks Patrick great share ..stay health and more happy

@maryumarkos2945 2 года назад

This video is really helpful even during the time of practical work engagement

@trentlawrence8238 Год назад

This information is super helpful! Thanks, Patrick!

@dondizm2678 Год назад

Jump starting my career as an account manager. with a multimillion campaign! This was useful. Thank you so much!

@Stayliving111 2 года назад

I have an interview coming up and this was such an amazing explanation.

@user-on3un8wz6n 11 месяцев назад

Very helpful advice. I've been in SaAS for 2 years as an SDR, and have an upcoming initial interview for an Account Manager position. Using your content to prepare! Thanks so much.

@marweneyazidi6326 Год назад

well explained brother thank you so much !!

@mehrnazazami3340 Год назад

Amazing! thank you so much for this video! you are amazing!

@roddiesimmons8773 7 месяцев назад

Great Video! I was an "Account Manager" in Media Sales, however it was more of an Account Executive since I was responsible for New Business with a small amount of existing clients. We were also paid on commission. Also it was very important to CONTACT THEM rather than wait until they contact you. An issue can easily get out of hand while you are waiting for the phone to ring and then they are more likely to churn.😎

@irenemielke1713 Год назад

Thanks for this video, it was very helpful!!

@geraltofrivia9922 2 года назад

Best video on this topic on RU-vid. Every other video was an annoying "Day in the life" type of thing where they waste the viewers time talking about their own accomplishments or spend time putting on makeup or taking selfies

@patrickdang 2 года назад

haha true

@markthompson1439 2 года назад

This is an amazing video! I learned about Account Manager as a role in my current company and was hugely intrigued by what it entails. There is very little visibility or understanding for an outsider, especially when it comes to tech sales on what an account manager's role is. Thanks so much Patrick for making this video. I'll be sure to take up your sales course as well real soon. Excited to learn more from you!

@mayday6366 Год назад

Brilliant video Pat

@TheDominionman Год назад

Thanks bro! Good one.

@bounty2327 2 года назад

Im sick of only closing the deals and not sustaining the relationship with the customer, i always did b2c & b2b sales and some companies mainly focus on getting new clients instead of sustaining current ones. I hope i can get a position as account manager without the proper education & only with field experience in sales. Great video

@vmardueno1 2 года назад

You should be....experience/ and trait abilities is key,

@samirelzein1095 6 месяцев назад

very nice summary thank you

@dj10schannel 24 дня назад

Great video!!! 🙏

@Alejandro-xk6ft 2 года назад

spot on explanation as always. Thank you!

@patrickdang 2 года назад

Glad you think so!

@alaintrejodiaz52 2 года назад

Great video Patrick, It was very helpful for me.

@patrickdang 2 года назад

Thank you!

@naveennayak1041 Год назад

Love from India dang !!

@raincompton135 Год назад

Wow! You’re really good at this! Helping me prepare for my interview tomorrow with a major company!

@emmanuelasare1249 Год назад

how did it go, i have mine tomorrow, also how to you give them a great compensation without short handing your self

@Lootalot 2 года назад

Three videos deep and really enjoying the information provided! You are clear concise and extremely helpful. Side note: your hair looks a lot better like this as opposed to the man bun bro haha

@kyleknepper6918 Месяц назад

Thank you! Awesome video, I have one account: GM. It’s hard to be actively farming more business but this was a bit of an inspiration. Also you look just like that SNL guy Fred Armisen

@brothersvanhees 2 года назад

Thanks for telling us about the typical day in the life of an account manager.

@patrickdang 2 года назад

Any time!

@jesseandrews7200 Год назад

THANK YOU

@IBrickSquadI 8 месяцев назад

I work at a school as Accoutant love my job!

@zanes5515 2 года назад

Love the content bus as a sale channel rep I would love some info to help my field specifically.

@iriatanee386 2 года назад

This video was super helpful! I’m making the transition into account management and needed to hear this!

@Specialty55 2 года назад

very good video congrats bro

@OCC5942 Год назад

I am currently working on transitioning my career from project management to business development and your contents help me understand deeply the different roles within pre-sales, sales, account management and business development. It looks like a career in these areas are always exciting. I can't wait to know more. :)

@KG-qw4fv 7 месяцев назад

Don’t do that

@varuntetali 2 года назад

Nice video! thank you

@patrickdang 2 года назад

Glad you liked it!

@scottydawkins1396 2 года назад

Transitioning from working as an SEO/Website Manager to an Account Manager next week. This certainly helped to give more of an overview along with the different traits that I’ll need to focus on more. Thanks for the info Patrick.👏

@patrickdang 2 года назад

Congratulations! Best of luck!

@castiellion5472 Год назад

Hi! how was your transition to an AM? I previously made cold sales calls for my company and I just got promoted and i am not sure what to expect!

@Hello_hi5348 11 месяцев назад

@@patrickdang Can you make a video on preparing MOM of a tech project? I badly need this

@hoaryhair 2 года назад

Hello. I applied for a Coordinator with a company and the recruiter transitioned my application to a Senior Account Manager stating she felt I was a better fit for that role. Well, I passed the prescreen and have an interview with a panel Tuesday. I think I have research and information overload now after trying to figure out the best way to impress the panel and get the job. I know I can do it, but what is the key to showing I can build the client relationships and keep the client happy?

@moulatdahkka Год назад

Thanks

@limhanru 2 года назад

Hi Patrick. Not sure if you created the flow from starting when meeting customer and to the end when closing, wonder the correct and professional sales flow as well as sales funnel. Appreciate that.

@heyyyyyyyyyyow Год назад

I'm working as an Account Manager in a tech startup currently but my functions have been like a Sales Manager.

@acklackl 2 года назад

Wow you are my classmate from mark keppel high school, crazy . congrats on your success!

@patrickdang 2 года назад

haha that's crazy to hear someone from high school is watching these videos. thanks man

@jeteun4480 Год назад

Thanks for the helpful video, Patrick! May I ask what technicalities on the engineers' side should an account manager try to have knowledge on?

@nomoreshadowsanymore Год назад

The job I interviewed and was chosen for doesn't say account manager but it sounds like it. I will be in charge of over 200 accounts >_< Thank you for the video, I learned a lot about the actual job

@mtumedelemos4178 Месяц назад

Hi Patrick, thanks these great videos about account managers. I need to know what are your ideas with long outstanding proposals and contracts ?? How should we as Acct Mngrs deal with that and tips on how to expedite that process ??

@2903maia 3 месяца назад

Patrick, thanks for your videos! May i ask what is the difference with a Customer Success Manager, please?

@SDS-ko9vt 6 месяцев назад

dude shot his own B rolls better than main talks respect

@mohabandijany9579 2 года назад

Thank you Patrick Please could you talk about your experience in Oracle company I have an opportunity to be a sales representative in Oracle and I'm trying to get lot's of information about the company Quick question please can I build a long career in Oracle 7-10 years + ? Assuming that I have great knowledge about sales skills and the company's product ?

@everybodywatching8763 Год назад

Love from Pakistan

@m.kamalmkhallalati119 2 месяца назад

شكرا Thanks Teşekkürler

@MelapelaYT Год назад

Do you really need prior experience working as an account manager Saas, or si something you can really achieve leraning from inside once you start working?

@divyaalok5538 Год назад

Awesome Inc is a different

@blandera8919 Год назад

I have a interview for account manager in marketing

@westtrojan12 2 года назад

Great video. I just graduated from community college with an associates in Business. Would you consider that qualified for an account manager position or I need to get experience first?

@patrickdang 2 года назад

Some companies don't require experience at all. My first job out of college was also in sales. Give it a try!

@bigess 2 года назад

You can get it without a degree

@jaimegutierrez1161 Год назад

Do AMs earn commissions?

@kasforai 2 года назад

is this same as customer success Manager

@hazeltraders6626 2 года назад

Account managment 100$equity daily target 10$to15$....safe profit .....Not agressive trader

@zoefragou9099 9 месяцев назад

What kind of studies do you think are required for this position? I have studied business administration and currenctly im looking for a master, is marketing a master related on it or you suggest something else?

@FilmNoireBoulevard 4 месяца назад

Accounting is hot rn I hear

@byrde4329 2 года назад

Do you see a lot of people transition from account executive to account manager? I'm the top AE on my team but I'm so tired of cold calling and looking to transition. Thoughts?

@Jonathan-sf6ej 10 месяцев назад

What did you end up doing?

@minhngoc5465 2 года назад

Vietnamese

@playsotis22 День назад

I currently run a small business clothing brand, i have yet to make any sales since i started in 2023 November. Im hurting for some ROI here, been looking for marketing agencies, fiverr help and stumbled across his lil program but not sure to take a leap. Been overwhelming as a single member LLC. Any suggestions or help you can offer? Perhaps enlisting your help?

@dylan7505 2 года назад

Will an account manager always be a thing?

@happyandhealthy888 Год назад

even if he get fake clients which become real?

@happyandhealthy888 Год назад

if you have fake account in our company you can get for many accounts alot of informations and can make a lot of financial damage

@Kadre242 5 месяцев назад

Get a teleprompter man!!!

@markgoulding5333 7 месяцев назад

Got a new account manager position at a American Tech company. Used your great content to help prepare. Thanks Patrick

@patrickdang 7 месяцев назад

Congrats!

@markgoulding5333 3 месяца назад

Cheers

@williamng6441 11 месяцев назад

Hi I’m getting rejected for my e commerce account manager interviews and I’m not sure why is it because of the way I sell myself - do you mind if I ask for some advice on LinkedIn? Maybe over a zoom call