Was hoping you would open it up. Waiting on one now for a Customer. Would go down, but not Up. Waiting on Replacement, Owner preferred Up, not down, so I Reversed wires that go to the Motor. Now it will Pull up, but not do down. When I remove the old, am sure one of the coils of the Contactor is open. Would be nice if the Coil was Replaceable. Will find out. Stratmando