Are We Better Off If We Buy Local. 

Who needs headphones? I just listen to the voices in my head😂

I’ve mostly bought from online retailers like Sam turner. But I learned my lesson after buying a mower from them last year with a defect. The returning process turned into a nightmare as the mower got severely damaged during the transit process, and the original fault still hadn’t been fixed. I ended up with a brand new replacement in the end but I was without a machine for 6 weeks in the middle of the season. From now on I will only be consumables, things like strimming line/blades etc online, large purchases like new machines will be bought from a local dealer

I brought a lawn flight pro off them 6 months ago They delivered to wrong house first and took it away and said I wasn’t in 😮 had a right game with it , it’s working great at moment but you never know ,thanks for letting us know about that one great vid

Local companys can go bust too. Whenever you buy (especialy big stuff) use your credit card. If the company goes bust your credit card company becomes liable so will have to refund you

Dealer for all machines, but for consumables it's always Amazon or Ebay, my local dealers are in towns I don't work in, it is so convenient to order online.

I have a golden rule to always keep everything with my local supplier for the simple reason if anything goes wrong I'm 5/10 mins away from getting it sorted plus it's helping towards the local economy so a win win

Radmore and tucker great service and prices or sam turners i have found both really good

Had the same issue with FR&sons with a battery lawnmower that was broken when delivered. Called and emailed with no luck. Repaired the broken part, lasted 2 seasons. I have a look at prices online and then go to the local dealers. Most will either price match or better the online prices.

Tree surgeon and landscaping never Been so busy in my life for January

Can you make the rain stop Rob?

I use apple air pods pro. They are noise cancelling and i can use them for listening to music along with my Apple Watch. Had them over a year and they are dirty, but work so well.

Good video Rob. I’ve had a couple of big purchases online both were not pdi’d and both had problems. Luckily my local dealer could fix under husqvana warranty. I now only buy from him as he will mainly match online prices. I found a dealer 60 miles from me who can supply a Eliet shredder cheaper than online and it will be built up and pdi’d. To save on the high delivery cost I’m going to collect it which is no problem. Shop around, there are rumours another online retailer is finding it tough.

If i can buy any items in PERSON, then I would. I would only buy online unless I really had too.

I was lucky with FR Jones bought a Makita long handle hedge trimmer, week later then went bump, but managed to get warrwnty sorted for 3 years

FR Jones was my local store Rob, funnily enough, I'd bought a Stihl mower from them shortly before they went under, lucky for me I got it in-store though. Their shelves were looking very bare on my last couple of visits, the signs were there I suppose, and they were cheaper than everyone else at that point too. Another great video mate.

We live and learn well hopefully so anyway Rob

I always go to Seddons in Farnworth or World of Power in Buxton for things. Both have great websites but I always go to collect. Some tempting deals online though elsewhere....

Always local dealers for me, and i find tool station and screwfix are good for dumpy bags and bits and bobs too.

I agree Rob...bought a strimmer from parker brand...cant tell you how many issues i had with it..they had me jumping through hoops..i was at the end of my tether with it..eventually they refunded me....went to local garden machinery shop they have been brilliant..had a slight issue with it and they sorted it straight away....lesson learnt...i have gone back to proper shops now 😂

I buy some on line, but prefer to go to dealers and see and chat about what I'm buying. Hard not to pick up a few other little bits while I'm there though!

My dealer says if you can by ut cheaper online he will match the price and he does good old GDC

I had no idea about F.R. Jones & Son.. i have ordered a few bits in the past from them, that's a shame and of course frustrating!

Hi Rob. Im not a fan of buying online. I prefer going to a shop and actually looking and feeling the quality of what i am getting. I think a lot of online sellers are selling factory seconds, so they appear to be cheap, but thats because they've had a fault from the factory. Anyways, great info. Peace and love to you brother

Online for me as local dealers service leaves a lot to be desired over here in Carlisle. Used to be good but not anymore.

Rob try contacting the manufacturer about your headphones. You never know it might be worth it. Good luck. Ps Like your channel.

good video rob as always, i have never brought on line research on line all the time i have 5 or 6 local dealers close to me and look at the best deal pop to shop and get it i have looked for some consumables on line but again the dealers by me are great if i get a package of bits there is always a deal to be had. and i would say it also a relationship with suppliers bit like us with the customers also have the chat can bring in some extra work or the deal from the dealership and that can be £100 off a mower or something . to me there is a networking a chat goes a long way it is like us all chatting here if we lived close i would be thinking on some jobs clean ups etc lets team up all the best to you mate hope the season gets going well

Another excellent video ! May I ask where you got your top from with your logo on as the top looks excellent ! Keep the videos coming they are always excellent !

I generally buy mowers local if available. Chainsaws, etc. buy online. It all depends what's available locally. I find those radio ear defenders uncomfortable. 😪

Just an idea but if you contact the manufacturer they may send you the replacement as they admitted a fault and instead of sending you the bankrupt company they could send direct to you? Also if you buy on credit card I think they would have refunded you as they would have been liable for the purchase? May be worth looking into? Good luck

I bought a stihl battery mower on line, is was crap until I sorted it myself. contacted stihl UK. They were rubbish, might as well of talked to the wall.

Get yr self some Stihl headphones rob there bulletproof 👍

Try buy local myself which don't have wait for delivery

I bought a lot of dewalt gear from an online retailer here in Ireland. They were more than helpful, until I was looking for a hedge trimmer and went looking at the site I had been buying from to date....... Poof, gone, site down, bye bye. Will be far more careful in the future.

Totally agree, local is the way, too many mess ups online, broken, not the right item, late or lost delivery, just not worth the bother. ,👍

Rob sam turner's is the best around its actually my local dealer and generally cheapest around...

Spot on Shop local but get the help if a problem

👌

Online is pain in the arse.

My local (? About 15miles away) is great. They have everything you need and more. Great service. And actually cheaper than eBay, amazon. It's called Charlie's.

You would have been in the same situation if you had got them in Local shop and it had gone bust. Most these online retailers are a local shop for someone. Idealy buy local but cant always wait for them to stock items they are also tied to certain brands as well. ordered my etesia mower from a shop in the scottish borders it was delivered to the door and set up and tested. What do you think of the weibang scarrifier i got the smaller one to yours? I am not sure about it, its really well built but the swinging blades are too thick and hammer the ground. Dont worry phone will be off the hook soon enough now the storms have passed.

Buy local. Mite be bit dearer but better service and no problems. Keep it local and help keep them going. 👌

I buy from main dealers/internet hit and miss i suppose mate, roll on march eyy 🌿🙏

Had the same thing happen to me F R Jones kept kicking the can down the road…. Luckily I had bought the chainsaw on my credit card so got the £500 back! 😅 👍🏼👍🏼

I think your doing yourself out of money by not shopping online. The price variations between online and a physical store mean you still save money even if someone goes bust. I buy almost all my stuff online anyway because often the physical store doesn't have it instore and will take weeks to get it. They should have given you an exchange or refund because the problem with the headphones could be verified straight away. So next time you know, ask for your money back if they pull that. Make the most of your free time now, everybody's grass and garden will be a foot long soon and your phone will be ringing non-stop haha!

Use a Credit card your covered ... eBay your covered upto £500 ..

Didn't know about FR Jones. I thought they where big players? With everything I try to buy local. Not just gardening gear. Our high streets and shopping centres are like ghost towns now. We all complain there is no community anymore. But where to blame. The more we buy online to save a fiver, the more local businesses suffer and eventually close. If I do make big purchases online then I use my credit card for the extra protection it offers.

If you paid with credit card you should be able to get your money back

You never lost £90.. You had 3.5yrs out of them.

Pay with PayPal or credit card. You’re covered.

I found that fella pal who gave you fake bad reviews he was a fellow gardener who you have chatted with in your replies !! He’s been dealt with and I’ll leave it there pal 👍

I buy from actual shop.

Buy on the credit card & it's always covered as Martin Lewis tells us on the money programme

Sony over ear, don't fuck about, hold on, WH-1000XM(?), I have the 3rd gen, more than 4yrs now, still good, 🤞

you had one bad experience unfortunately. internet 99.9% cheaper . local dealer charge top wack. i look for nearly new stuff on line .