How long will my EV battery last? Pretty long, it turns out. Ather CEO, Tarun Mehta, answers why and shares some Ather data in the process. #battery #lithiumbattery #batteryhealth #electricvehicles #electricscooter #ev #ather
Everything is great in ather except two things...1st belt noise is totally irritating..2nd..milege should be like...180 TO 200 km in real world range..not IDC range...if ather owner change this two things...i am telling you there will be no EV scooter in the market like ather....mark my words...
Appreciate you taking the time to share your feedback with us, Azher! We've noted it down and passed it along to the relevant team to take the necessary steps. If you have any other concerns or need further assistance, feel free to DM us anytime. We're here to help you out and make things right! :)
I decided to buy Rizta but after saw few videos and reviews i don't know i am confused , there are few major issues in this company 1. base model cost 1.27L and they didn't provide a footrest which is provide by every normal or ev scooter 2. Only 3 year warranty ( others 5 years, 8 years) 3. those who bought 450x they have changed every part of the scooter in 2 year, parts are not sustainable 4. Screen is lagging and its not only happens is old varient even in new scooter they didnt fix it 5. Takes 8.5 hours to charge when we charge it when we ride it . 6. Most annoying thing is after paying a high amount they charge a lot in their servicing and didnt provide a free servicing then why we buy your scooter, neither its value for money neither sustainable only thing is its does not need petrol.
We would like to know more about your experience. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
I just bought my ether scooter four days ago. So far I have driven 300 kms. Presently the scooter belt is making noise, when I asked why this noise is coming, they said that they have to remove and repair it, what should I do? Is it fair to remove and repair the wheel and belt within three days of purchase? I am very sad😔 this is the first vehicle bought by my first salary💔
Rightly said, we will likely replace the scooter in a few years, BUT what will be the resale value we will get for electric scooter. I sold the Honda activa3g model for 42k rs after using it for 8 years, which I purchased for 63k rs. Price drop of only 35%. Will the electric scooter have so much resale value
Exactly after 1 year running 10k Km (second service), found SoH (State of Health) of battery to be 93%. Is it normal to have 7 % degradation in just 1 year/10k Km ?
Depends on the temperature, how aggressively you ride, how much fast charging you use, but that's a lot of degradation. If you have a 450x you can get the battery replacement under warranty if the SoH falls below 70% which it probably will looking at the degradation.
As far as I know, Ather says that the battery degrades by 3-5% every year and an extra 1% every 10k km. But in reality, the degradation is much less than what they claimed.
I own the pro version of ATHER with connectivity features and I have been sensing an issue that charge percentage drops when the EV is idle ....( both pre & post charging ) And sometimes even more than 6% Which i think is not normal for a 3 month old EV!!
@@WhatifindiaclipsIt's normal. The battery drops roughly 3-4% overnight when idle. If you don't plan to use your vehicle for a long time, shut it down and the soc will not fall as much. Don't do it regularly though. Btw I also own a 450x pro pack. It's been 4 months and I have ridden it 2500 kms and the experience is great so far.
Test it by charging full again. This time after full charge do not turn your key off keep it on and observe for five to ten minutes. If the charge drops very fast within 5 to 10 minutes contact customer care to address your issue.
We would like to swiftly resolve the issues you are facing at the moment. Please get in touch with our customer support team at +91 7676-600-900 or write an email to info@atherenergy.com for further assistance.
This is not what we wanted you to experience, Tanveer. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
Mr Mehta the kind of fun I have while riding my 450x I will definitely have to use my warranty before 5 years. Thanks for creating a that is so fun to ride and trustworthy reliable machine
@@AtherEnergyElectricAFTER 3 or 5 YEARS WARRANTY ENDS WHAT ABOUT BATTERY REPLACEMENT COST , MOTOR REPLACEMENT COST,CHARGER COST AND DISPLAY COST ..SAVED AMOUNT OF PETROL ARE INVESTED ON THESE SPARE PARTS HENCE THERE'S NO SAVINGS FROM EV
@@ravirajss5970 I bought 450x 2yr ago suddenly i faced range drop issue(odo29100) In warrenty i claimed warranty period is 3yr or 30k kms If it out of warranty they qouted me around 88k
Is that shelf life or battery operational life. Because most batteries have cycle life and it depends on how the user is charging their batteries. The graph you showed does it assume that the battery only cycles 1 time a day (I.e. 0 to 100%)?
Hey, Soheb! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance and better understanding.
That doesn't sound like the experience we want you to have, Firoz. We request you to contact our customer support at +91 7676-600-900 or write an email to info@atherenergy.com in order for us to assist you aptly.
Hello mate, why not give abs? If your Ev is one of fastest scooters then why not give abs as safety feature as a different variant even if it is for a higher price
Your feedback matters a lot to us, and we're glad you shared it with us. We've taken note of it and shared it with the relevant team to take the necessary steps. If you need any further assistance or have other concerns, don't hesitate to DM us. We're always here to help you out!
But i faced cell imbalance of 15% after just 1.5 year please make a video on this As a customer we want to know the reason of this convention how to handle a charging cycle to prevent this
We are here to help you, Ratan, and want to make sure you get the assistance you need. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
I received charger refund mail in june 2nd still didnt got the link to update bank details when will i get my refund yaar ola refunded charger amount to all customers even while having more customers than you i dont know why its taking this long for you guys to simply refund the money
Hey, Kaushal! A degradation of battery by less than 4% in a 24-hour span is expected as during Key off, our vehicles enter a sleep state (not completely off) to keep communicating key status updates to mobile apps. This uses some power, leading to a slight SoC drop. Do let us know if you need any other help!
Ather should focus on 3 things Basic ather model price should be 90 to 95k with real range of 170-180 km and 120k range atleast 220 km range..Faster charge below 2 hour at any charger... Ather need stable technology and solve any minute issue of technology.. We want you invest more on R & D and deploy 2 to 3 product range for future.. Make sure it is very aggressive on new design new more range and agile while develop new range with more than 200 km range
We would like to know more about your experience. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
We'll help you get clarification, Baldev. Please help us with your registered contact details via m.me/atherenergy so we can reach out to you and clear things up.
Sr aapse request he request he ki family scooter jaldi se jaldi lekar aaye, mere jese lakho log aapke family scooter ka intzaar Kar rahe , late karne se aapko or lakho logo(dono) ko nuksan ho raha he
That doesn't sound like the experience we want you to have. We request you to contact our customer support at +91 7676-600-900 or write an email to info@atherenergy.com in order for us to assist you aptly.
This is not what we wanted you to experience, Ajith. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
I hope whatever explained by Tarun is trash. I purchased Ather 450x gen2 in Sep 2021. I have used the vehicle mostly in Eco, Ride modes and rarely used other modes. Coming to charging I use both Dot charger and fast charging provided Ather. As per monthly ride logs sent by Ather, all the two years I'm an efficient rider and efficiency is 27wh/km. Now the problem is battery health degraded by 28% where if I travel 3km on the road, the range is decreasing by 10kms. If I keep the vehicle unused for 15hrs, range is dropping by 10 kms. Ather Hyderabad Jubilee hills service center is disastrous. When I approached them for a battery replacement as promised during the purchase, they were asking me to handover the vehicle and it may take 30 working days for rework(not the battery replacement). Based on percentage of damaged cell count they may replace or rework. If count is more replace is possible other wise reworked battery will given back. After rework there is no guarantee provided. Finally I remind you that I'm not a person who depends on this 450x for example Zomato or swiggy delivery representative/ Uber, rapido, ola etc. But the service center blames me I have used it like a Zomato rep.
We would like to know more about your experience, Kalpesh. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
I'm from middle class and I love ather and happy to see 450s in my budget for daily commute, only one humble request please instead of warp mode kindly provide a charger which can charge this in 5hours instead of 9hours. If you do this iam sure sales will also increase or else people are moving to chetak in same price with awesome build quality
Your feedback means a lot to us, Arhaan. We've already taken note of it & shared it with our team to take the necessary steps. We're always here to help & make things better for you!
increase the charger capacity and provide custom batteries to extend more range or Think various ways to provide charging in public places. Rs.1/minute not a good option. 3 pin charging also removed why?
Appreciate you taking the time to share your feedback with us, Sreekanth! We've noted it down and passed it along to the relevant team to take the necessary steps.
If we using ather grid charging per mint 1 is high because if 80% of charging takes 50 minutes approx so 50 rupees + 18% gst so it's not value for money so change the decision amount charged per kwh is the right decision just consider this poit
Then get it replaced. They will do it for free. Also did you leave the scooter at a low soc for a long time? Because it is extremely unlikely that the battery would completely die in just 2 years.
@@freezinghawk First 1 months range is down Like fully charged and range is 50 km after some days 30km after some days 10 to 15 km and finally scooter is completely off And not changed
We are here for your support. We would recommend you visit your nearest Experience Center by clicking on bit.ly/EC_near_you to locate one near you. Our staff shall be more than happy to assist you with this. Hope this helps :)
We want to help you out with this. Please help us with your registered contact number and vehicle Order ID via Inbox at m.me/atherenergy and we'll look into this at once.
Our team is always at your service, Ashish. Request you to please elaborate on your concern along with the registered contact details via m.me/atherenergy in order for us to assist you aptly.
They gonna do rework on under performing battery, no replacement and so pls dont keep a hope. If reworked battery also fails to perfrom well, then battery replacement will haappen on a condition that within 3 or 5 year warranty period only. Rework on battery is done when ur at end of 3 or 5 year warranty period. After warranty period expiry if u face any problem with reworked battery you have bear entire amount for new battery 60k-70k. Rework is not at all transparent and we dont know rework process that they perform on battery. Ather to avoid the cost of battery replacement using the term rework and maybe adjusting some cells in the battery to perform well for next 1-2 years so that customers warranty period will get over by the time they notice underperfomance of reworked battry. BEAWARE OF THIS FRADULENT ACTIVITY which I'm facing it roght now.
This isn't the kind of experience we want you to have, Ram. In order for us to properly help you, we kindly ask that you get in touch with our customer service at +91 7676-600-900 or send us an email at info@atherenergy.com.
That doesn't sound right! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.
We value your time and want to ensure that your needs are addressed promptly. Request you to please elaborate more on your concern and help us with your registered contact number via m.me/atherenergy to assist you better.
Mr Mehta first of all congratulations My name is Kiran Kumar Telangana, Warangal today I am visit your showroom there is manager and staff very rude first of all can you please give me proper training how to treat customer
Our team is always at your service, Kiran. Request you to please share your registered contact details and the location of the experience center with us via m.me/atherenergy in order for us to assist you aptly.
Your experience is at the heart of our cause and this shouldn't have been the case! If you need any further assistance, we request you to get in touch with the customer support team at www.atherenergy.com/contact/write-to-us for further assistance.
Recently purchased Ather Rizta z Very disappointing experience... It gives hardly 75 range in full charge ! While company claimed 101 true range...lack of basic features like range and brightness of dashboard problem in reverse mode.... Nobody entertain you once sold the vehicle in Ather
We understand your experience was compromised and not up to the mark, Avinash. We request you to please contact our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
It is a useless product; it ran for 45000 km, and battery power became 30% down within two years, as per the company claim, it will run for 85km in single-chrge eco mode. But after degradation battery, singal charge running is 60km. 10km less if ride including a pillion, and more less KM during winters. I went to the Ather work shop. I told them about my problem, and They checked battery, which was imbalanced after repair. The same problem arose when I visited again, and they checked the battery, which had degraded by 30%. Ather denied for replacement. The battery's cost is ninety thousand
This is certainly not the experience we wish for you to have with us, Narender! We request you to contact our customer support at www.atherenergy.com/contact/write-to-us in order for us to assist you further.
Ather service is worst, spare parts are too costly and service team is interested in selling the parts, no one is working according to customer satisfaction
We value your time and want to ensure that your needs are addressed promptly. Request you to please elaborate more on your concern and help us with your registered contact number to assist you better.
Kindly provide proper services in TEST RIDE ZONE. If Service technician are not coming once in a month is worst experience with ATHER. PATHETIC SERVICE.
This isn't the kind of experience we want you to have, Anant. In order for us to properly help you, we kindly ask that you get in touch with our customer service at +91 7676-600-900 or send us an email at info@atherenergy.com.
We would like to know more about your experience, Thippeswamy. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
Whatever interview he is giving , his sales team is totally useless , completely bad experience in ather puducherry centre. Totally bad attitude ignorant employees, no honesty in work at all . Man if they ask me to give interview, I would totally cuzz this Ceo about his in ability to manage the sales rather he just focuses on r and d and totally don't know bussiness management. Their scooter is Good, but what customer expects is customer care and proper reception both his showroom doesn't have. Totally crap experience of ather sales. I just bought a 450apex . People please don't fall in this crap experience.
Hey, we would like to know more about your experience. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
@AtherEnergyElectric I have already mentioned my experiences , there ae several mails from my side to the customer care team during sales and the person who responded from the ather team good and well knows what's happening there. Plus I already mentioned that I have purchased a scooter. Literally if someone needs to write a complain , it should be you to the this incompetent sales team of yours at puducherry. Your Hotel like ambience model inside a scooter showroom is a total fail , you don't even have a front desk. You should hear my recordings from the customercare team , and I have also given my Google reviews. Either your hiding it from your CEO, and don't want him to know about the happening in your showrooms. Literally no hope.
This is not what we wanted you to experience, Mohit. We request you to get in touch with our customer support at bit.ly/434I6kY for further assistance.
We would like to know more about this, Mohit. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
One of the fake promises again seen by uh Mr. Mehta onecs again you are making only fool to your customers that sit i purchase shit scooter before 11 months ago but there is no any single response by your team so called emails or customer care number my battery health is 90% in 11 months true range was decreased by 20% in full charge dont make peoples fool Mr. Mehta even you also not reply on your mails for any problems but no issues court is there for justice horrible
This is not what we wanted you to experience, Pankaj. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
This doesn't sound right, Juhi! At Ather, we always aim to provide our users with a seamless experience. We request you to please share your registered contact number and the order ID via Inbox at m.me/atherenergy for us to assist you with this.
@@poojadandoti8151 In my case scooter didn't start 3 months back. Service center guys said battery needs to be replaced and costs 76000 + GST since warranty is expired. My scooter ran only for 11000 kms. I asked the reason for battery failed with just 11000kms. I've been asking for answer for last 3months. Issue is not resolved yet. I am still fighting. My scooter is still with service centre for the last 3 months
That doesn't sound right! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.
