An Oregon family traveling with a 15-year old girl with autism was kicked of a United airlines flight for what the airline calls “a disruptive situation.” Carter Evans reports.
As a parent of a child with autism, it is the parents responsibility to make sure they have everything they need for their child to thrive in outside environments. This mother should have packed or bought food prior and been prepared for this flight it is noones responsibility, but the caregiver of the child. She also could have communicated better to the flight attendant....
100% agree!! This was my first thought especially knowing what the predictable outcome was and than saying how picky she is?? Mom dropped the ball, put herself in this situation, let her daughter down - I wasn't there to see the whole thing unfold to justify whether the Captain overreacted.
Bollucks Maria. You can’t take the home with you, you can only do your best. There is an infinite things that can alter a situation for a child with Autism like mine that you are so unprepared for, you can prepare the best you can (And you should) but you need a little luck and some empathy and common sense from the world around you too. As someone who is trained in safety critical operations like the Pilot, we are trained to operate safely amongst challenging conditions like this. She is not a rowdy band of hooligans chanting and singing over the noise of your safety systems. They caved into the pressure of pleasing passengers.
I don't agree with you when a mother ask for hot food from the flight and willing to pay it was their fault and refuse and the kosher even said what the outcome gonna be
Toddler: *makes earpeircing scream for 8 hours in a row* Pilot and Airline: This is fine and completely not distracting. This girl: *Makes quitet noises* Airline: Then it is treason.
Ok fifth time trying to reply and I have to say my brother would most likely be more annoying because he is very loud me and parents have separate rooms and across the hallway with their door and my door closed I can hear my brother crying across the hall and in one incident you see my brother was crying so hard not only could I hear him in the basement while he was all the way upstairs when I picked him up I could feel his sweat and when he was done I could hear him kind of gasping for air and if they think the girl was annoying and would be a threat think again well what the airline did with that comment was kind of immature was the captain did was kind of dude yet reasonable (kind of) to why do I say this well if something did happen well what about all the other passengers safety and if not that then wouldn't the captain be nervous that could not only affect this plane but also all the passengers on board but still the whole thing with the flight attendant and airline comment all of that downright rude and immature what the captain did in the middle (also my brother is only 5months and we haven't actually been in a plane yet with him do to the pandemic so don't blame him)
I have a kid with Autism. As a parent, you know your child's triggers and you are prepared for them. Her parents failed her. They expected others to deal with their lack of preparation. I would have had Mac & cheese ready to go. (The only food my son would eat consistently.)
Great comment! I always bring my battery powered hot plate so I can boil water on the plane, and cook the macaroni that I purchased in the airport gift shop. (You can't bring food through airport security, dummdumb 🙄)
The original comment and all of these replies were 100% written by the airline staff and lawyers 😂😂😂 This is one of the dumbest comments ever written, and nobody who has a kid with autism would ever say something so ignorant.
spite thy first of all, she is NOT a disturbance, there’s literally no other way she can communicate while she’s frustrated. second, “disturbance” is not a threat.
*"How about if we wait for her to have a melt down... and then you'll want to help her." In other words, "It will be your fault, if she goes off the rails, not mine."*
That comment is what hurt her cause. The pilot might have made a snap decision to re-land the plane because of the kids massive tantrum, plus that entitled comment. Chaos of a plane is completely different from chaos in your house.
@@moonlight-fs8fz me too. I can't understand how people who are clearly mentally unwell get kicked off but kids who are purposefully being annoying get away with it
I think this has more to do with the mother’s reaction. She told the flight attendant that the child could have a meltdown and scratch people. I think the captain made a decision based off the future threat she posed-all relayed by the flight attendant.
There's nothing wrong with tranquilizer pills like trazodone or a small straight jacket if such is the case if it autistic child is indeed capable of violence like that in a situation like an airplane.
I agree. And, if the child reacts that way to being hungry, why didn’t the mother bring snacks for her “picky eater”? It’s not up to the airline to have an assortment of foods on board. Parents need to take responsiblity..... and THINK ahead.
Yes because an 8 year old girl is so dangerous and gonna crash a plane. An 8 year old autistic girl who can’t control how her brain is is such a terrible disturbance to everyone and she should be not allowed to fly on planes because of how her brain is.
Ah yes. I edited my comment- again. So- I don’t edit my comment to be like uh “oH I ediTed mY comMent nOw yoU’ll nEvEr knOw whY I gOt sO mAnY liKesS” I edited it because I have no life and I also have no brain cells
Also, his mother should have been kicked off. She asked for the wi-fi to be "turned on so the the children can be appeased with an iPad," says Inside Edition. Having wi-fi on a plane is prohibited by law. This is also bad parenting.
Jen Chub I bet United airlines will be plagued with so many lawsuits for the future if they do not change. Not only the autism issue, what about dragging a passenger off a plane in an in humane way?
If the mother had not made them aware that this girl could be a threat they could have stayed but after the mother TOLD THEM she could get upset and have a fit and start scratching someone....she became a threat and they had to remove her, The mother caused all this nonsense and I wonder why the mother didn't get her some favorite foods for the trip if she KNEW the child acted crazy if she gets hungry?
I like how all the comments are skimming over that me fact that the mom said she’ll start screaming and scratching. That’s kind of a threat to other passengers.
Screaming is not a threat, and she probably meant scratching herself (it's a common way of stimming for some autistic people), unlikely the mother would have allowed her to scratch another person without disciplining her.
@@dinohall2595 and it's hard to scratch people from a plane seat. maybe her mum next to her, but that'd be agression rather than frustration which seems more like the way this would play out.
Странно Хрипы this is disgusting. You’re saying just because someone has an illness they can’t control they should be killed. HOW CAN YOU NOT SEE HOW WRONG THAT IS.i don’t care if it’s a joke it’s disgusting. You really need to educate yourself more because if you really saw how life was for us you might be able to understand how wrong this is.
I'm autistic. Her mother suggested that she might scratch which suggests violence. The airline had no choice once the mother mentioned possible violence. She should be carrying snacks. I fly with a huge sack of chewy candy. Why? Because I'm less likely to freak out and disturb people if I've got something tasty and chewy to pop my ears and keep me occupied. The airline did what they needed to do. If I'm on a plane and I see another autistic person melt down, I will melt down. Maybe don't fly if you can't handle bringing everything she needs for a trip? And never ever bring up violence.
@rachelfourie9083100% and I’m autistic as well. Just because we are disabled that does not mean the rules shouldn’t apply to us and using it as an excuse to get away with things is unacceptable.
I’m sorry, but none of you have autism like her or my children if you’re capable or writing these posts online. Don’t pull that card, I’m sick of hearing it.
Woman: "She was put off the plane because she was posing a threat" Girl: *Innocently watching Bear in the Big Blue House on a laptop* lol, ok lady. Edit: Probably the most likes I've ever got on anything, lmao. Thanks.
I feel so sorry for the parents in that situation. Their lot in life is hard enough as it is. United Airlines just went ahead and made it a lot harder. With the public humiliation being the cherry on top.
We should start a nationwide boycott of United Airlines. Maybe get some autism advocacy organizations involved in organizing that boycott. This should get a lot more publicity than just one CBS news station.
The captain is uneducated and doesn't deserve to be in that position in which he has control over so many people's lives if he doesn't know what an autistic person is, and if he thinks they're a "threat"
Karla It doesn’t have to do with being uneducated. If she was being disruptive, the captain may not have had a choice. We try to be as accommodating as possible, but sometimes it isn’t enough. We don’t like having to remove people from flights, ever. What worse yet is it required a diversion.
@@karla3153 if she was saying “boom boom you will all die” then I would understand how she could be seen as a threat. Other than that, not a threat. If she starts running around the plane screaming at people, it could be seen as a threat. She was in her seat making noise. Yes, it is annoying but little kids are so much worse. The mother asked for a meal so she wouldn’t get upset and she was told she couldn’t have one.
@@JohnDoe-bt9qp not true. i’ve flown with baked items in my carry on without any issues. yes, they are swabbed by tsa, so you might give yourself extra time.
United Airlines Oh, you're sorry? I dunno... you only lost $1.4 billion from a situation that was easily preventable, and you're telling me sorry? Admit it, if that was an adult made without parents, you'd get the police to beat him up and drag him off.
The girl has a disability. According to the Americans with disabilities act companies have to make reasonable accommodations for passengers with disabilities. I would argue that selling a hot meal to an autistic child to prevent a meltdown is a reasonable accommodation.
Not if she wasn't allowed to take food on board. I'm not sure about all airlines. But I know some don't allow people to take food or drink on with them. I believe it includes baby formula. But could be wrong
yasmine palma Pepsi is the new Snickers bar. A Pepsi ad recently featured someone, I don't remember who, probably one of those Kardashians, getting rid of riot police by giving them a Pepsi.
In my opinion, the parents needed to let the airline know beforehand, of their daughter's requirements during the flight. Even better, they could have had food in a thermos container, knowing how their daughter would act when hungry. The parents are responsible for their daughters care.
Same. Flew from Europe to US all the while listening to a baby scream nonstop almost all the time. But god forbid a special needs kid need their, well, special needs right?
The parents were supposed to make prior arrangements with the airlines with regards to their special needs child and informing them over his/her conditions that might trigger discomfort to other passengers or trigger safety concerns for the crew. Most airlines would gladly accommodate, assuming early arrangements had been made.
So a screaming child who can CONTROL what their doing can go on a plane but a girl who CANT control what shes doing gets kicked off....WHAT KIND OF LOGIC IS THAT!?
The child you are speaking of was screaming, not a physical threat which the mother used the threat of her child having a tantrum to get what she wanted.
Each crew is different everyone makes a different call.. different situations different people on bored allots of factors. It’s something to talk about but I wouldn’t go yelling at them for making the decision if you listen to all the facts displayed in the video it’s not that shocking. She implies that her daughter could go into a kicking scratching tantrum and she’s much bigger than that little boy. I’m not saying it was the best decision overall but it what they felt was best for the liability and “safety” of the passengers.
Mom’s phrasing is what did it, basically demanded to give her a hot meal from 1st class or she will have a ‘meltdown’ and start to ‘scratch’. This was repeated to the pilot, and he said nope, not on my plane. Was justified, the mom caused it not the girl.
What kind of danger shall a young girl pose? There are around thirty or more men on that plane. Does anyone really believe that she could not be held back if she really act violent. Mindset of cowards...
@@bigjohn4445 WOW. And this comes from an actual man. There is scientific consensus that men in an academic sense increasingly fall behind in shool, because they are not allowed to move and because the shool focuses to much on training polite behaviour instead of skills. And indeed one can train (non-autsitcial) girls more easily to sit still and hevahe than boys. You are digging your on grave by attacking the idea of "unrulines"". And you do not even notice.
Wullll, then just fly another airline. Perhaps you'll be lucky enough to score a seat on some flight next to a screaming, thrashing, non-verbal, foaming at the mouth , feral child for several hours. Hope it happens for you so you can then trash the airline for allowing her on AND putting her next to you
I feel for the girl. I'm sorry she was treated that way. But I also believe her parents could have planned better to make her flight smoother. You can pack food or snacks for her. Or preorder a meal on the flight. But making a threat is not ok. The staff is not paid to cater to your child. Some are kind enough to assist you but to demand it is a totally wrong.
This is worded so well and compassionate for the child. I also thought it was strange when the mother was like, well you’re gonna want to give that first-class food. If she knew ahead of time what it’s going to be like, then why couldn’t she prepare ahead of time?
I have another suggestion: Talk to her doctor about the behavioral issues, and see if she needs a sedative. If yes, bring it with you everywhere you go
I don't even think it was that. I think it was more the mother's reaction like the crew had to sell her a first class meal. Like you saw her reaction here (she didn't hide it). I feel like that may have played a part in them getting kicked off. God bless you.
Talon OOHH yes they can. You don't understand. My 1 year old sister sent me to the hospital when she scratched me on purpose on the eye, like the literal eyeball. And most babies can do that too so yah
I have a brother who is autistic and often makes noises like this when he’s frustrated or just in general. I can’t believe people, especially the full grown adults who were working on that plane, do not understand that children may have different spectrums of autism. Some people can only say so much and some can only make noises such as this to express their feelings. People are so ignorant and uneducated. This is disturbing and heart-breaking.
HDXD her kid is special needs,she ask for certain accomadations,they refused even they they have to accommodate by law and the parent then said if she doesn’t get her specific needs she will have a violent meltdown which is worse for everyone involved and more of an issue and inconvenience rather than just giving the girl the specific accomadations she needs.even then they gave her the hot meal and everything was fine,the problem was over with yet the pilot decided to “emergency land” and take that amount of hassle just to throw off the autistic girl and her family because he was uncomfortable with having an autistic girl on his flight
if the passenger is disrupting the flight they should removed from the flight regardless of your disability. I once had a mentally disabled individual disrupt a movie I was watching. I was watching Lord of the rings at a Cinema and these mentally ill people spent the entire time making strange noises which ruined the experience for me. If you cannot sit still for a movie without making loud noises then you should not be in cinemas, planes, buses trains, ships, or anything else where there would be a captive audience.
Especially when adults with autism get shamed because they have to live at home and they get harassed for it. it’s absolutely disgusting that people have the RUDENESS and lack of education and brains to say stuff that could get them beat up, shot, stabbed, or kicked out of a place. I hope people who shame autistic adults for living at home do get beat up maybe they’ll learn to keep their mouth shut in public. I’d deck somebody if they said anything rude to me, tough luck, where I am from you don’t discriminate anyone if you do you’ll be sorry, people I know would smack the daylights out of an angry discriminatory Karen or Karl anyday.
Michael Stewart Are you kidding me guy? Your not very smart if you say stupid stuff like that. Somebody’s gonna smack or shoot you if you say dumb stuff like that. Get off, before I get you kicked off. You need to be careful what you say you don’t know who’s around or how someone is going to react. Your not going to start stuff on the tube. I’ve heard enough of your rude, discriminatory nonsense. Take your trash elsewhere.
Clearly the mother knows how her daughter acts when hungry or thirsty. Why was she clearly NOT prepared for that possibility prior to board the plane? This was not the airlines responsibility.
That's what I thought as well. I know parents who bring along activity bags and snacks for their kids while on flight. She should also have packed some food for her child as well. I mean, she's had her daughter for 15 years, one would think she should have been prepared for when her child acts out by now.
Actually yeah you can’t say “well if you don’t give her the meal she wants she’s going to have a tantrum and attack people” on a flight. Immediate dismissal, that’s a totally unacceptable thing to say to an airline attendant.
Little kid: **cries and screams for 8 hours** Airline: iss ok carry on Girl with a fricken disability: **makes a bit of noise* Airline: eXcUsE mE tHaTs NoT aLlOwEd GeT hEr OfF rIgHt nOw
@@Cart00nist101 how do you know she could of been making alot of noise but i feel really mad that they did that its not her fauly shes autistic and that what her beautiful shes probably a kind person
Ata Sancaktar don't you DARE call anyone, especially someone who can't control it, a "savage animal" or something similar ever again. that is entirely inappropriate and you should be ashamed for attacking her like this. she can't control her outbursts, and she shouldn't be labeled like that for anything she can't control. if anyone is the "savage animal" as you put it, it's you for attacking someone who can't protect herself in return.
First of all, I didn't claim otherwise. Second, you have zero authority over me, so I will just keep on doing that. What are you gonna do, find my home address and send me a strong-worded letter?
what did you mean, you didn't claim otherwise? you called her a "savage animal" plain and simple. there's no denying that. and I know that I can't stop you from doing anything, but I hope to at least get through to you that you should be ashamed of yourself for saying that.
Everybody commenting on how awful they were for kicking them off the plane, but nobody gonna talk about how the mom used her kids disability to get something from first class. She already knew what was going to happen, but they didn't want to pay for the seats for better service.
Are you aware that often now the only food on the plane is in first class? Mom should have brought food along for this eventuality, but she was willing to pay not pandering for a free meal.
@@pambronson4467 if she was willing to pay she would've paid ahead. Don't play the stupid or nieve game. She's a grown women, and knows better. She has obviously traveled before.
@@pambronson4467 They skipped over that crucial detail in the video, but hot meals are often included in first class as part of the ticket. As in, they can't be bought or priced separately.
Ķäsane Ťeam2649 Telling the crew "she has autism she's gonna make noise" doesn't necessarily make it alright. Maybe in some cases it does, but usually it's like saying to the police "I'm mentally unstable, I'm gonna shoot people" see, it's still a problem.
so, she didn t think about informing the airline BEFORE booking the flight about her daughters illness and maybe should have not flown at all...some mothers just LOVE the DRAMA!
I am Deaf. There is a place to mark your disability and if you need assistance when booking, and also ability to inform the flight crew at the desk. No excuses at all, as I live near PDX airport, for this to happen except for arrogant mother and apathetic dad.
@davidthedeaf literally was just asking myself that. They could've let the flight know a head of time that they had an autistic daughter that is uncontrollable. But nah no effort on the parents at all
Not WhizCraft lol its not recommended for me id go apeshit if i got kicked off for asking for a ginger ale lol i get motion sick in cars and planes but i love going on Rollercoasters ... yeah i dont get that either anywho pilot would go we have to land cause a passanger is motion sick and i dislike people who get sick id be all id be fine if youd give me a freaking ginger ale so i can take some antacids ( stewedesses tackle me) screaming- shes got a pill!!! quick drag her off the flight!!!
I get that it's not ok to kick them put of the flight but I mean... if the mother knows her daughter will have a melt down when she's hungry or thirsty, shouldn't she be prepared and take food (that the girl wants to eat) and something to drink with her? If she knows her so well she shouldn't be putting her in situations where she acts out.
If food is here thing that mom is going to still have a horrible time in life. Feel for her too, besides the flight. It would seem from afar that this girl can only be appeased by eating.
Marissa R how do you know when they're gonna melt down? My brother literally melts down for no reason and hits himself on the ground hard, when nothing happened.
She essentially admits she demanded the meal with the threat of the daughter getting violent. All people deserve compassion but that doesn't mean submitting to demands under the threat of violence while flying in a plane. Rent a car. Have her scratch your face on the freeway.
"Meltdown and scratching herself" is not violence towards others, any more than someone getting a seizure due to low blood sugar or similar. What I do find a bit strange though, is why they did not pack snacks. Might be that there is none that fits her needs that are seen as plane-safe, but it is a bit unlikely.
@@goingslowlynowhere Maybe I'm missing the part where she says she'd start scratching "herself". I just heard the mother say that in order to get a first class meal she told the attendant "How about if we wait for her to have a meltdown and then she's crying and tries to scratch... and then you'll want to help her..." . That sounds like a threat. I'm entirely open to the possibility that I somehow missed it at some other point in the video but the quote makes it seem like a threat.
I am not sure if it was this interview or another I did see with her, they blend together a bit. Yet, if it is one missing word that has made it into a "threat", it is worrying that they are jumping to the conclusion of that is the case. The whole case is messy, and seems to have been caused by lack of training of the staff, and lack of planning from the parents' side. Combined, that does not tend to go well.
If you know your child is a picky eater and is prone to act up, you should prepare. Airlines allow you to take food on planes and there is no excuse for you to make your child suffer. You can even take homemade food if you put it in baggies or containers. This is no less irresponsible than forgetting a diabetic child's insulin.
+Katie Neves da Rocha, yes to a degree. It was a very poor decision on the captain to emergency land the plane instead of allowing the parent to purchase a first class meal for the child. I hope she wins the lawsuit.
When Brad Moore pilots a plane, let us know so we can duck for cover. They didn't win and were not entitled to a hot meal no matter how they threatened and cried to mommy. The other passengers have rights too
There was a kid with autism who once sat behind me in the plane. He was very excited and nervous at the same time because this was his first time on a plane. He was making lots of noise but his father kept calling him down in a productive way. I was the opposite of disgruntled; I felt heart warmed at the father and son bond! His father and I got talking and he explained the situation to me and I told him truthfully that I was not bothered and that I understood :) he was never removed from the plane nor warned by any flight staff. So why did united kick this girl off the plane?
to be fair most people who have to sit near autists on plains wouldn't enjoy it and if anything would be disgruntled why should everybody suffer because this girl is a picky eater.
FlaGaLiner - because the idiot mother threatened the crew with the girl's behaviour. She was not kicked off because she is autistic - but because the mother indicated that there would be a problem if she didn't get her own way. And by 'she' I mean the bint mother, not the brat. The example you give is a parent that knows how to parent their child correctly - This mother made zero attempt beforehand to secure help for the child prior to the journey. And it is clearly not a surprise to the mother that the brat behaves as it does. I absolutely support United in this case.
You make me so happy! I love it when people understand these things and are so kind because my little sister has a rare disability and it makes me sad that I have to explain all this stuff to adults when I'm 11
United kicked her off the plane because her mother threatened the staff saying that she would have a meltdown, screech, and scratch other people if they didn't get food. That's a threat. The airline did nothing wrong.
