The BASE CAMP® online shopping website has been officially launched on June 1, 2020. Welcome to log in to BASE CAMP official shopping website through the following link www.bcmask.com
I bought a pair about a week ago. Tried to change a filter now there is no seal air inside when I out on the mask. The squishy thing gets sucked inside even if I put it pointing out. Please help
Hi Jose, thank you for contacting us about this issue. Could you please take some pictures to show the problem you mentioned and send it to:hello@bcmask.com? That will be much appreciated and may help resolve this issue sooner. Sincerely, BASE CAMP Team
Hi, Ganda, you could buy it directly by this link: bcmask.com/products/base-camp%C2%AE-m-plus%E2%84%A2-dust-mask-with-active-carbon-filter?variant=32134232342576
Hi Rop, thank you for sharing your experience with our masks. Our masks are designed with 6 layers of filtration material to provide a higher level of protection. We recommend adjusting the mask's position to ensure a comfortable fit. If you have any questions or need further assistance, please feel free to contact our customer service team.