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Behind the Scenes: How a Restaurant Order Comes to Life 

Fallow
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Will takes you on an exclusive behind-the-scenes tour of Fallow and provides an in-depth look at how the ticket system operates in a professional kitchen.
In this video, you'll gain a rare insight into the inner workings of a top-tier restaurant. Head chef and co-owner Will Murray, unveils the precise coordination and organization required to deliver exceptional dining experiences. Discover the meticulous preparation and teamwork that goes into each dish served.
As Will explains the intricacies of the ticket system, you'll see how it serves as the heartbeat of our kitchen, ensuring every order is executed flawlessly. Learn how the team interprets and prioritizes orders, maintains quality control, and keeps the dining experience seamless for our valued guests.
Whether you're a culinary enthusiast, a future chef, or simply curious about the inner workings of a professional kitchen, this video offers valuable insights and knowledge that will deepen your appreciation for the art of fine dining.

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28 сен 2024

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Комментарии : 121   
@tomc3422
@tomc3422 11 месяцев назад
This guy seems like such a great chef, such a chilled character and clearly passionate about his craft.
@youwereonceacreampie260
@youwereonceacreampie260 11 месяцев назад
Wait til you meet him! He's an absolute diamond! Big up Chef Will Murray! ❤
@tomc3422
@tomc3422 11 месяцев назад
@@youwereonceacreampie260 I’m planning to visit the restaurant soon so looking forward to that. The team at the Fallow see like a breath of fresh air
@philsmith774
@philsmith774 9 месяцев назад
I like that he gives priority to the others that are working whilst he is being recorded. That is a nice touch and shows they are more important than him, which is the sign of a good leader.
@RomanGonzalez-vw3wl
@RomanGonzalez-vw3wl 9 месяцев назад
I love it. No screaming shit, no "food is my passion and blablabla" just straight to the work.
@matthewanstey5185
@matthewanstey5185 6 месяцев назад
He’s got a good crew on both sides they work well
@Ouga_Official
@Ouga_Official 10 месяцев назад
I don't even know why I am obsessed with these behind the scenes. Like I am not a chef, will never become one, but I love eating at restaurants so these snippets somehow satisfy my inner voyeur...
@jkbutnotreally
@jkbutnotreally 11 месяцев назад
I appreciate the effort to explain this, and it is VERY interesting. Unfortunately I am stupid, so I'll wait for the 20min version which explains every little detail. On the bonus side, you can keep producing new material and (at least) I will keep watching :D
@thegr8one572
@thegr8one572 4 месяца назад
😅 this is the comment I was coming to make because although I watched the entire video I have no clue wth he was talking about and :30 secs in I was already like 👀😬🤔🤷🏾‍♂️🤦🏾‍♂️ ... I need more in depth even certain words he said , I didn't know what that meant? 🤔🤷🏾‍♂️😂 .. I'll continue to watch. I need the 20 minute version ,too 🤦🏾‍♂️😂😂
@Nosceteipsum166
@Nosceteipsum166 11 месяцев назад
This is premium content. You won't see content like that from a high level restaurant. Love it.
@JonnySublime
@JonnySublime 11 месяцев назад
Is this not a high-level restaurant?
@OnlyGrans69
@OnlyGrans69 11 месяцев назад
I think he was alluding to Michelin & AA Rosette restaurants. Which these guys definitely do deserve. @@JonnySublime
@marksimpson2321
@marksimpson2321 4 месяца назад
Surely you do see it from a high level restaurant: the Fallow restaurant! 😊
@countryside_guy
@countryside_guy 5 месяцев назад
In the thumbnail he looks like a young Tom Hanks!
@MaxTyco
@MaxTyco 10 месяцев назад
what timing and flow...fascinating
@jeremiahhively3025
@jeremiahhively3025 27 дней назад
Amazing video
@ye11owlotu57
@ye11owlotu57 11 месяцев назад
Must be crazy keeping track during a busy service.
@aboukirman3508
@aboukirman3508 11 месяцев назад
Yes, I'm sweating just watching it!!!😮
@hondomclean6759
@hondomclean6759 11 месяцев назад
Best way to do this is to try and clear your mind and remember as much as possible Use the dockets to get ahead of the chef so when they call it, you've got the dishes ready or close to
@tilerman
@tilerman 11 месяцев назад
I'm a maintenance contractor and get calls to repair stuff in professional kitchens. And i've worked in kitchens that are in full flow and it's mental, the noise, the heat, lots of shouting and whilst it seems like chaos it's organised chaos. Not for everyone i don't think especially the heat.
@ye11owlotu57
@ye11owlotu57 11 месяцев назад
@@tilerman didn't even think about the heat with the charcoal stove going along with the combi oven and gas burners. Truely takes something special to be able to thrive in such an environment.
@tilerman
@tilerman 11 месяцев назад
@@ye11owlotu57 There's an appliance in pro kitchens called a salamander grill. I once had to do a tile repair around one that was on full blast and it was hotter than the sun! The kitchen was in a high end restaurant in central london and was a floor below street level, no windows and no air flow. The heat was unreal and coupled with the noise and all the action, nope, not for me thank you very much!
@JustChill_1031
@JustChill_1031 8 месяцев назад
I love how calm and composed people in this kitchen are. Definitely not like Hell's Kitchen lol
@mjohns908
@mjohns908 11 месяцев назад
Please keep doing videos like this. I'm a short order cook in a casual sit down and takeout Italian food restaurant in New Jersey, and this type of information is so helpful for me for improving our practices in our restaurant. I really hope that I'm able to come visit your restaurant one day and have dinner there. 🫶
@juangalindo4719
@juangalindo4719 11 месяцев назад
Love this kitchen ❤
@PhrazeMuzik
@PhrazeMuzik 6 месяцев назад
I want to work here
@EmbedGolf
@EmbedGolf 10 месяцев назад
Do you know when away course one was (time) and away course two was?
@R_Riley
@R_Riley 10 месяцев назад
Awesome video. Being chefs have you watched the Movie - Dark Water -2019 with Mark Ruffalo? Watching it have you changed your pots and pans?
@ThinkTwice2222
@ThinkTwice2222 27 дней назад
Watched 4 times... Still don't get it
@bakedcreations8985
@bakedcreations8985 6 месяцев назад
From now on instead of saying "common it is not a rocket science" I will be saying " common it is not a ticket system in a professional kitchen"
@lukehenshoher2910
@lukehenshoher2910 8 месяцев назад
Well Fallow that process is very simple. When a Daddy ticket and a Mommy ticket really love one another they “Netflix and Chill”, and make a baby ticket.
@jarrodezell4524
@jarrodezell4524 11 месяцев назад
Is that Tom Hanks?
@IvanMarisavljevic
@IvanMarisavljevic 11 месяцев назад
very good video :) in my kitchen there is 4 of us end most of the work i do at hot station there is 1 lady for salads ,one guy for soups end that stuff me on the grill end overall meat end one with deserts ,i dont know how can u work with 20 people its chaotic Xd
@meltz911
@meltz911 11 месяцев назад
From the side, you look a bit like Tom Hanks
@jstanley4968
@jstanley4968 11 месяцев назад
Cant pay me 17$hr to decipher that and work 60+ hrs a week anymore. Seems like Fallow has a very professional and positive work environment,but unfortunately that is not the case with the majority of kitchens.
@SquidwardLSDSquirtingOctopussy
@SquidwardLSDSquirtingOctopussy 10 месяцев назад
Yes, some kitchens or rather hotels/restaurants unfortunately exploit their staff. I was an apprentice at a hotel once & some waiters did a afternoon shift til 10pm & some had to be back at 6am again, just because the owner was very unpleasant & no one stuck with him for long & so he had employees leave constantly. And sometimes I was working til 10pm but had to wash dishes on both sides. The 1 dish area with cookware & the 1 with plates. Everything was stacked high & I had to do it just because the dishwasher women just didn't feel like showing up. I did it once & wasn't even compensated for it. And he would constantly scam his employees of overtime hours or simply delete a few days of everyone's holidays at the monthly journal that was printed out to us. And since me and another cook were very meticulous about that, we took measures into our own hands to report these issues. I even ended my apprenticeship early & started working at a new place 2 months before I would have finished. But it felt right, to leave such a P.O.S owner the same week we had 250 house guests nearly the entire month during summer. I even managed to revoke his license to train apprentices in his establishment. And soon after I left, almost half the staff left as well almost immediately. These days the reputation of this place has declined significantly & 1 bartender who surprisingly stayed there, tells me that he's now using many powdered stocks & sauces because he simply cannot find good employees. This sociopath deserves everything that has happened to him. He shoveled his own grave essentially. lol
@CamAteUrKFC
@CamAteUrKFC 12 дней назад
this gives me anxiety, i know it would mess the time up and just hide in the bathroom
@warungkopiarab
@warungkopiarab 10 месяцев назад
Pallestine
@ilikevideos4868
@ilikevideos4868 10 месяцев назад
I've worked in a kitchen for years, why the fuck am I watching this
@abelaxen
@abelaxen 24 дня назад
minus all the f bombs
@Adamjxgame
@Adamjxgame 11 месяцев назад
Love these videos, so interesting to see how you do it all behind the scenes. I'd have no clue. Could you do one on phrases that you use around the kitchen?
@MrJuiceGaming
@MrJuiceGaming 10 месяцев назад
Jerk and big boy are about all you need to know
@fearinoculum7181
@fearinoculum7181 10 месяцев назад
Behind! Is one
@harryglover8350
@harryglover8350 11 месяцев назад
As someone who appreciates food and the inner workings of things, I really like the content you guys put out. Not sure whether that was part of the plan when you guys started the restaurant, but its all extremely well shot and interesting. Well done.
@rodneywright3370
@rodneywright3370 3 месяца назад
Back in the day, no printers in the kitchen. Just 1 hand written docket. You needed a memory like a steel trap. Printers have made life in a kitchen sooo much better, and easier. I’m at retirement age. Kitchen life has given me great memories, but I’m tired just thinking about it!😁
@gregycalbert589
@gregycalbert589 11 месяцев назад
I'm from Australia, I'm so blown away by their skills, innovation, access to global cooking ingredients, styles and spices, gonna fly to London to eat there. Their culinary campaign, head to tail, global dishes and attitude, no arrogance are without equal
@NarcOfTheCovenant
@NarcOfTheCovenant 11 месяцев назад
in the US, some kitchens use the lingo "sold" or "selling" on a ticket/order, (in this video he says 'away'). At the places I work, we'll say ticket 42 is sold when they've made/we've received everything from the kitchen, or an alfredo will sell ticket 52 (meaning we still need an alfredo to complete the ticket) Personally it was a strange lingo to hear the first time, but I've warmed up to it.
@aboukirman3508
@aboukirman3508 11 месяцев назад
That was sooooooo interesting...NOT!!!😂
@Shabla7
@Shabla7 11 месяцев назад
@@aboukirman3508you read the whole thing..enjoy
@NarcOfTheCovenant
@NarcOfTheCovenant 10 месяцев назад
@@aboukirman3508 ? Don’t care? Then don’t say shit bro 😎
@aboukirman3508
@aboukirman3508 10 месяцев назад
@@NarcOfTheCovenant LOL...what a surprise, the crashing bore can't take a wee joke!!!😂
@anarchodandyist
@anarchodandyist 11 месяцев назад
I do not miss that sound.
@izaakbradley7236
@izaakbradley7236 11 месяцев назад
I genuinely felt sick in my stomach when I heard it
@Queeg500RD
@Queeg500RD 11 месяцев назад
thanks chef
@padders1068
@padders1068 11 месяцев назад
Thanks for sharing guys, that is a very slick and well oiled kitchen procedure!
@youwereonceacreampie260
@youwereonceacreampie260 11 месяцев назад
Big up Chef Will Murray
@thetruth3435
@thetruth3435 11 месяцев назад
more confused
@maddixodaniel4018
@maddixodaniel4018 2 дня назад
In the kitchen I work in there is 4 cooks and how they do it is they expedite new tickets every time to manage busy workflow of the line
@rednazray
@rednazray 10 месяцев назад
The chef is a giant
@realalexsmith
@realalexsmith 11 месяцев назад
This is the good stuff, love understanding how it all works
@DerivativeZed
@DerivativeZed 3 месяца назад
Why tf is nobody yelling cousin at school other
@alvinliu8525
@alvinliu8525 10 месяцев назад
Restauraunt I worked at didn't have such a clear ticket system. That was organised with one person managing a specific grill, side of kitchen etc. That system I worked with was utter trash, chaotic and just an understaffed system that did not work and created more problems than not. This is so clear, definitely taking notes from this.
@toom8rs15
@toom8rs15 8 месяцев назад
45 minutes to rest Talking about a steak 45 minutes to rest Did I hear that correctly? ❤❤❤ I want one of those steaks ❤ That’s how I do it at home YOWZA
@achyutharaman9172
@achyutharaman9172 8 месяцев назад
My stupid brain thinking why is Tom Hanks on a restaurant video’s thumbnail
@toastedcarpenter122
@toastedcarpenter122 10 месяцев назад
The course concept is surprisingly really convenient and organized. I wonder if other restaurants do this?
@christjan08
@christjan08 10 месяцев назад
Yeah pretty much.
@YNotTravelNA
@YNotTravelNA 8 месяцев назад
Why does the chef look like tom hanks in the thumbnail lol
@BN1960
@BN1960 8 месяцев назад
Yeah but I didn't get my fries
@benpnnaughton1455
@benpnnaughton1455 11 месяцев назад
Ate at Fallow last week, unbelievable food.
@thru_and_thru
@thru_and_thru 2 месяца назад
This is the real life Bear
@stevenwoerpel1884
@stevenwoerpel1884 2 месяца назад
You seem quite tall
@WinningCustomers
@WinningCustomers 10 месяцев назад
Chef: did you say 45 minutes for the steak to rest? Every time I watch one of your videos I'm learning something monumental about cooking and serving!
@p123-o5h
@p123-o5h 9 месяцев назад
I imagine it is resting in a heated area for that long?
@angelabowers8221
@angelabowers8221 5 месяцев назад
Clear as mud lol
@JJJJ-rx3xm
@JJJJ-rx3xm 11 месяцев назад
Would love to work in different country. I work in asheville nc and am trying to get to fine dining
@p123-o5h
@p123-o5h 9 месяцев назад
Go to london
@white0ne1
@white0ne1 10 месяцев назад
...you have a certain era Tom Hanks look about you.
@p123-o5h
@p123-o5h 9 месяцев назад
So do you
@stevenparisio5669
@stevenparisio5669 8 месяцев назад
Tom Hanks
@Paul_Holmes
@Paul_Holmes 10 месяцев назад
I've been wanting to know how this works for years. Thank you, great video. How do you manage people eating a different speeds and coordinating when the meal arrives?
@patricedenice5592
@patricedenice5592 10 месяцев назад
The waiter will call it 'away.' the waiter will go to the table and say "are you ready for main/next course?" or something similar, and then let kitchen know the next course can go to the table. Generally, unless specified, first course is ok to go as soon as it hits the pass, second course will wait till first course is cleared and awayed, third course will wait for 2nd course etc, etc,. To answer your question, most restaurants I have worked at want all meals in a course gone together, it would get way too confusing to send half the meals for a table now and half when Mary has finished her salad. So either the whole table waits for mary, or everyone's dish gets sent to the table and mary can eat both courses together. Hopefully that helps.
@p123-o5h
@p123-o5h 9 месяцев назад
​@@patricedenice5592who the he'll is Mary?
@cesrlibel396
@cesrlibel396 5 месяцев назад
Happy to have find you out!!!!! Good show dmn,direct and alive restaurant!!!! Cheer,good idea and concept ,congrstulations!!!
@michaelg5550
@michaelg5550 11 месяцев назад
I didn’t realize Tom Hanks had a British son.
@5otam854
@5otam854 11 месяцев назад
😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
@SirWhiteRabbit-gr5so
@SirWhiteRabbit-gr5so 9 месяцев назад
A famous chef/restaurateur's non-chef OCD business-manager organizes and stages the processes to get the chef's vision repeatably-delivered to the table without the chef even being there. That's how they have 20-plus different restaurants that remain successful. It's training, people and processes.
@zer0coolninja887
@zer0coolninja887 8 месяцев назад
I worked in Mexican restaurants n bars it was a blast but never paid enough for a career in mexico. This looks great to stablish a career i would of stayed and gone this route now i cook for my self
@stivib5937
@stivib5937 11 месяцев назад
watching so many chefs working in the kitchen is mad
@p123-o5h
@p123-o5h 9 месяцев назад
There illegal immigrants. He gets them straight off the boat
@Tpazmachine
@Tpazmachine Месяц назад
This is wonderful to show how a busy but organised kitchen works :)
@jonnylons1
@jonnylons1 11 месяцев назад
Still not sure I get it, any chance of really breaking this down for idiots?!
@TDSanchez0309
@TDSanchez0309 9 месяцев назад
This was perplexing me for months because the kitchen seems to unbelievably efficient with order of operations that it’s hard to tell how any of the chefs don’t get confused.. behind the curtains it is a seamless process being executed to perfection.
@justatypicalyoutuber8402
@justatypicalyoutuber8402 11 месяцев назад
Someday, I'd like to work and learn a whole lot from this restaurant. If not, at the very least, I'd like to dine there at least once.
@Ghhyuttgg
@Ghhyuttgg 10 месяцев назад
Is this guy really tall, or does he employ an army of dwarves?
@obigspritztkenobi487
@obigspritztkenobi487 11 месяцев назад
and who changes the ticket paper when its empty, hes the real Mvp :D
@ugtyujuser-yb4eu9jx6v
@ugtyujuser-yb4eu9jx6v 10 месяцев назад
More behind the scenes video's please..
@elizabethmackenzie9442
@elizabethmackenzie9442 10 месяцев назад
I would love to see a KP POV video!!! If possible :)
@harrypa946
@harrypa946 8 месяцев назад
Great videos keep up the great work
@jackwagon4313
@jackwagon4313 10 месяцев назад
That ticket system was clear as mud! 😅
@keremakaln6018
@keremakaln6018 9 месяцев назад
I want to work there
@williamkuhns2387
@williamkuhns2387 11 месяцев назад
In the weeds all day
@rxpvblic
@rxpvblic 11 месяцев назад
Hello! Thank you for showing us this!
@santeril8452
@santeril8452 11 месяцев назад
45 mins to make a steak?? wtf
@vangsu2621
@vangsu2621 11 месяцев назад
not 45min to make a steak, its 45 minute for the time the guest get to eat. food are served in course, so the food are not pre-cooked beforehand, they are made per course. The broiler wouldn't cook a steak 45minute ahead unless there's instruction in there or the chef call it ahead
@nathandipietro6126
@nathandipietro6126 11 месяцев назад
Properly resting a steak takes 10 min. 45 is still very extreme. Maybe with a thick cut? We had a pork chop that would take 30 min to sell and that was already extreme, especially considering sometimes it would be closer to medrare than medium and most Americans are already pushing it eating medium pork. The place I work now sous vides most proteins so they just need to sear on the grill to bring up to temp.
@Yambag
@Yambag 11 месяцев назад
_SCALLOPS!_ 🗣
@sinceA212
@sinceA212 11 месяцев назад
This is such a great channel!
@seanjackson3296
@seanjackson3296 11 месяцев назад
Love to learn the intricacies of a craft! Great video!
@giggstrafford1
@giggstrafford1 10 месяцев назад
Do u peeps🤔?..Ever wash your hands...I'm sure you do...just show it ... occasionally 😷
@1425363878
@1425363878 9 месяцев назад
When do you scream at people and call them donkeys?
@alfdlgnaat
@alfdlgnaat 11 месяцев назад
god damn hes tall
@p123-o5h
@p123-o5h 9 месяцев назад
He's only 5 7. It'd the others who ate short
@hoarp001
@hoarp001 10 месяцев назад
Do you ever feel that a system with screens all over the place would be easier, no paper tickets, just every station has a screen with the info on and its swiped off when complete? Or do you need a paper ticket that travels round the kitchen with the food?
@Lionheart1157
@Lionheart1157 10 месяцев назад
I have been searching for an answer to this question, but sorry, I found your video unclear and frankly not very good (just being honest, not personal). The use of the term "away" is confusing to the uninitiated, and in your example you seem to have course 1, course 2, course 3 written on the ticket that doesn't correspond to starter course and main course?!!! i.e. is the cod's head a starter or main? Questions I would love to understand better are: - how does each chef know when to start cooking - how is the synchronisation of dishes managed to make sure they all come to the pass at the same time - how do you know when to start mains after starters, given each main takes a different time to make. I know you are very busy, be great if you could spend a but more time for a clearer (less stuttering) presentation. Thank you!
@harryprior5360
@harryprior5360 11 месяцев назад
Steak has 45 mins to cook and rest? Is it served hot by this point?
@danpitt9623
@danpitt9623 11 месяцев назад
4 to 5 mins, not 45. He was talking pretty fast tbf
@vangsu2621
@vangsu2621 11 месяцев назад
he means 45min in total for guest eating time, the steak are cooked when the chef call for it as there's pause between course and they don't serve precooked food. No cook take 45min for a steak. Even including steak resting time, its 15-20m max for a welldone steak.
@subprimemortgagesalesman4830
@subprimemortgagesalesman4830 10 месяцев назад
This is some fucking juicy content. Tell us about each station. I want to understand what I would be thinking when I look at a ticket if I was working the pass, working garnish, or meat, or whatever.
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