@@karhunokka he’s a coward, encouraging others to be un-caring & manipulative. That their best interests selfishly lie within themselves, and not the customer. The only “sales training” you need is this… Helping the customer solve problems & achieve a great product they are happy with is your only concern.
@@macysondheimits clear you've never sold in the real world, after 500 calls you'll start to understand why "customers" are fucking jerks and sometimes deserve to be rip-off shamelessly... and the ones that are gold customers deserve the best care... dont get me wrong customers should buy shit they dont need, but they should waste and mistreat sellspeople also
This interview changed my opinion of Benjamin. It was great to see a trainer who could demonstrate value as well as being able to turn a deal down when it didn’t suit him. Too many sales managers will sell at low profit just the keep the sale. Then they lose the profit on supporting the client. Great interview.
You sir, are an amazing interviewer! You let your guest speak, ask good questions and ask Benjamin to elaborate on key concepts! I have really enjoyed this interview. And this has been full of value adding insights! Thanks!
@@Usernamehere263 Not sure if you know the original phrase's meaning " Stuck in a rut!" If you can picture a "U" shaped channel, which what happens on sides of roads that are not paved or too soft and the area develops "channels" AKA ruts from various tires moving on it. So when stuck in said Rut, you just keep moving forward, linearly. Unable to move side to side(due to the walls of the channel) nor Up and out where you get more freedom to move how you like, which ideal for numerous opportunities. Lastly, you can always move backwards. I enjoy my clientele that are E.S.L's cause its usually a mutual education, I give the solutions for there individual concerns, and I learn more about other cultures, and mannerisms, that I can use for 1. my soul, but 2. my business. Hope it helped, Be Well, Davy@S.T.U.N.
Huge credit to the interviewer btw, he asks a question, SHUTS THE FUCK UP AND LISTENS, and if he doesnt get something, he explores that rabbit-hole. Simple, but a lot of people let their egos or fanboying get in the way of a good jnterview
21:15 the purpose of a sales call is to find out if the person recognizes symptoms of a problem that I can fix, and does he want to explore whether he should fix it
