Boeing CEO acknowledges mistake on Alaska Airlines 737 

Boeing is not cheap. They spend a lot of money on lobbyists, and in fact have the best legislators money can buy.

"If it's Boeing, I'm not going."

Guillaume Faury, Airbus CEO has 30 years of engineering experience ranging from auto, helo, to plane. An extensive engineering background in R&D. Perhaps Boeing should make similar hires.

Such a far cry from what Boeing used to be. I used to be proud to say Boeing because of the structural integrity of the plane, lasting years without an incident. Now you have this joke where a brand new plane takes the sky and is falling apart

Airbus CEO is an engineer . Boeing CEO ??Accountant !!. Makes you wonder about where the priorities lie within each company ??

No person without an engineering degree should ever be CEO of a safety critical industry. Period. We've seen why by this point.

Boeing- Make Airbus Great Again

Where else might there be "loose bolts". The fact that these have been detected on other MAX 9's speaks to a culture. How far will this be investigated?

So lucky Bob found a door plug in his tree instead of a body

How can he still be CEO? Until Boeing gets a CEO with actual technical knowhow they will be without credibility.

Mistake is that paying him $20 million a year.

They don’t care about safety! They care about profits!

Boeing’s CEO is becoming infamous.

Boeing also eliminated quality control inspections on new production. Basically a second set of eyes on each component.

And you know whats sad about all this. The executives who forced employees to skip inspections will just get a slap on the wrist, while the workers and engineers will be fired.

This CEO should be in prison.

What could go wrong when an airplane company chooses profits over safety? It is unacceptable since their plane crashed and killed 300 people due to the same lack of safety

Can't believe how bad things have become at Boeing.

This door could not have separated from the fuselage without all four bolts missing. Somebody has lots of explaining to do. The, "we'll do better", just doesn't fly.

Maybe have that same level of empathy BEFORE you put other people's lives in danger. Doesn't mean too much after they're already dead.

How is it possible for him to say that, Boeing seems like a broken record. Every time they are negligent, they say that particular negligence won't happen again. They may get away with that cheap excuse in the automotive industry, but not in aviation it's unacceptable

A speech for employees, but he is actually talking to politicians and investors.

Boeing needs to return to it’s roots. It was once a great company, a company run by it’s engineers. Not bean counters and worthless MBA holders, most definitely not by production managers, and never ever by lawyers. The only folks running the show should be it’s own Engineers.

Team of Boeing's best engineers determined that even with the panoramic view, the plane still had perfect structural integrity but the passenger's nerves were shattered beyond repair.

Alot of people commenting about the " bean counters " at Boeing corporate as being part of the problem, the other problem being the corporate HQ is across the map. It used to be in Seattle and was far easier to address problems directly. I fully agree, Boeing needs aircraft engineers at the top. NOT Wall Street accountants. That should be managerial policy at all levels with this industry. At least as far as production, from the floor up. Hiring someone to be in charge of a critical industry like this who knows nothing about aircraft manufacturing doesn't make sense at any level.

Ahh the good ole "mistakes were made" excuse

"Mom. Can I have my shirt back now?"

The bolts do not need to be tight they just need to be there so cotter pins where not installed with nuts or the bolts where never installed

Yall really believe someone who spends every fiscal year prioritizing profits over safety? He got his bonuses he doesn’t care 😂about

I’ll give Calhoun credit for stepping up on this, but I think he has been part of the problem.

I wonder how much HIS golden parachute will be? (His predecessors was $62 Million after the 737 Max had two major crashes on his watch)

This is what happens when you raise minimum wages for low skilled workers. Companies need to make cuts elsewhere to keep their profit margins on an upward trajectory. Don't complain about this now...

Starting Monday, passengers will be able to select which drops down in such cases: oxygen mask or Depends (both for an additional fee).

When can he resign with his $100M bonus?

He needs to address the country not his employees first. Apologies to the public directly, not to the public through your meeting with your employees

Starting Monday, customers will be required to bring a wrench set and tighten bolts near their seats.

You know, if you just left the stock doors in place in stead of plugs in the first place you never would have had this problem. Doors have to be secured through a pull down lever which is easily verifiable, along with indicators in the cockpit telling aircrew the door is sealed. A plug just uses 4 bolts which apparently are missing. If its not broke dont fix it. Now boeing has to scramble to do p.r. work to re convince people their plane is safe.

Boeing! this MAX is the lion share of your commercial Airline business, you might have to institute TWO inspectors signing off RII critical installations, and maint until things turn around!!

put corporate back in seattle!!!!

very good for body language, i almost cried watching this video…you better focus on quality and for long

Open and transparent?: I understand this was a "closed to the press" meeting.

You need some red thread locker lol

I'm a software quality assurance engineer with 3 years experience and I believe even I'm more qualified to be more CEO of this company than him.

never flying Boeing again this point on all AIRBUS

He needs to resign like right now and let someone lead that restores credibility and doesnt just fix the problem but the entire companys reputation overall.

Boeing worker: “Hey I’ve got 4 bolts left over”. Co-worker: “Ahh, let ‘er eat.”

Happened at 16,000 ft - where people can still breathe. If it had been at the normal height of airliners of 32,000+ ft - higher than Everest - then quite probably some of these passengers would be dead having failed in the chaos to get their air masks on in time.

This just cements why i haven't wanted to fly any more. Shoddy workmanship, poor or non existing maintenance, extras fees for everything, cancelled flights, overbooked flights, flights rerouted causing horrible delays. Flying is now a nightmare. No thanks, im done.

He should be sacked . Too many mistakes under his governance. I can’t understand he’s still in office

It is so sad to see a company that used to be able to boost about quality, fall in absolute disgrace. I really don't want to fly on any Boeing plan now.

Won't someone please think of the CEOs!

Boeing should stop hiring CEOs who are accomplished apologists and start hiring ones that are good at science, engineering and honest management. Then they won't have to keep making apologies. He didn't feel the need to apologize for the fact that no one knew the cockpit door was designed to blow open during depressurization, causing the pilot's checklist to blow into the cabin. Just like the MCAS problem, don't tell anyone how the plane really works.

Boeing may have to change the assembly line procedures at the Renton, Washington assembly line for the 737-9. It may require that if the door panels are removed for certain types of seat installation on the assembly line, representatives from the airline may have to be on-site to make sure when the door panels are reinstalled all bolts are installed correctly according to specification. And the airlines themselves will need to inspect the bolts every 150 to 200 hours of flight time. Boeing got lucky with this incident. At least it wasn't the engine nacelle vibration problem that caused three L-188 Electra crashes or the poor design of the cargo doors on the DC-10 that nearly caused one crash and caused another that killed 346 people.

It's like a plane sold by Wish 😂😂😂😂😂

That should be plural. "Mistake", singular? Yeah, no. That's blatant corporate doublespeak.

Let me sum up the comment section for you: "If it's Boeing, I'm not going." (x1,000,000), "The CEO should be an engineer not a bean counter." (x23,324,243,053) Just stop typing your comment now, someone already said it. This is far more complicated than just Boeing and is an industry wide issue with Aerospace subcontracting in the US and the FAA being asleep at the wheel. An Engineer CEO at Boeing is not going to fix that. Airbus comes out better because EASA and the EU hold them to a higher standard with laws backing them. Half the US population has been brainwashed into thinking all regulation and government oversight is bad, so the FAA and US government have become complacent and lazy when it comes to regulation and safety legislation. For God's sake, the FAA is allowing Elon Musk to shoot prototype rockets that are *expected* to fail and explode of the coast from a wild life sanctuary, tens of miles from a population centers. It's not that Boeing only cares about profits, its the entire US only cares about profits (until that attitude affects them negatively at least). I'm a proud American, but we have work to do.

One mistake after another, yet NO accountability, someone should go to prison, this could have been another disaster with hundreds of lives lost.

How many passengers have to die before he gets the chop. Boeings safety record is abysmal.

Quit subcontracting out critical components! Boeing knew what they were doing.

If someone had died I’ll bet you that he wouldn’t have acknowledged their mistake.

If 1 out of 4 bolt missing, it is quality issue. If 2 out of 4 bolts missing, maybe it is big quality issue. If ALL 4 bolts missing, it is a sabotage. I hope FBI should involve in investigation.

He made a *bolds* move.

This guy is worried about his bonus and the shareholders, He is not worried about the 737 max at all.

It was no accident or luck that nobody was sitting there. They knew it was dangerous but risked it anyway . It’s obvious.

To those saying ceo should step down the dot secretary needs to resign first over the previous transportation catastrophes…..let’s get that going,first

This might be a stupid question...... but how do we know they didn't make other mistakes or leave other bolts loose? Do we wait for those parts to fall off also?

Fire the CEO who demonstrated he fostered a culture that favors profits over safety.

McDonnell Douglas part 2

No one at Boeing or the FAA is worried about their job

All the big companies are subcontracting. Spirit is the biggest, the huge problem is they hire unskilled workers and have minium training. The situation is only getting worse as companies put profits ahead of quality.

+1:00 Thats an Embraer E175, operated by Horizon. C'mon CBS, if you're gonna show stock footage at least show the right damn airplane.

What we really have here is an issue with human labor. was the mistake something that came during normal working conditions, or did it come by way of manufacturing staff being overworked and stressed to the point of making human errors. big difference here. one is outright negligence and a REAL problem. It means checks and balances are not working at all and such things are slipping though quality control. the other is a problem of management. higher ups trying to solve company problems by overworking your staff to deliver on unreasonable deadlines. regardless it still got past QC . and that in itself is a major problem. Boeing is going under.

When youre building mass transport you cannot have mistakes like this, its not the first time sow there needs to be a big punnishment

Why don't you scrap the 737s and make the 757s the way you use to make them, not better, but the way you use to make them.

Guess the press got bad enough that they felt they’d better come out and say something. Finally. How many days later ? 5 ? 6 ?

What about their other aircraft ?????????

Maybe deregulating the airline industry in 1978 wasn't a hot idea. 🙄

Actually, YOU are the mistake.

1:03 is NOT a Boeing, of course.

What would have happened if they plane was flying over the ocean? Are they going to look at every Boeing airplane before they are put back into service.

CEO IS INCOMPETENT HE DOESN'T KNOW THE QUALITYBOF THE PRODUCT HE IS SELLING 😂😂😂😂😂

Was he arrested yet? Thats all we want to know. Nobody cares about the fake apology

He acknowleges? Why is he STILL THE CEO? WHAT THE F? NEVER HAPPENS AGAIN? THIS HAPPENED BEFORE AND THE WHOLE PLANE EXPLODED INTO THE GROUND. WHO CARES HE HAS KIDS? LIAR LIAR SHOULD ?bE I?N ?JAIL

After reading some of the comments posted by CBS Mornings subscribers - I realize I don't belong in their class.

Why is he not resigning? People lives are at risk.

Boeing just keeps dropping the ball

Acknowledging is the least he can do. When did Boeing lose touch with what it has been....We fly based on the understanding that safety is paramount...The 737 MAX plane does not offer that based on its' short history....Grounding them all must be what happens, as lives matter more than any corporations profits....Boeing must acknowledge the greater concern.

Absolutely pathetic

"We're sorry." - Tony Hayward

Safety first ! Those with engineer background 💯 take tis very seriously .

Dammit we gotta rebuild trust again this month.

What is this appolgy useful for? ..and how could it have helped if there were some casualties ? If you have kids and understand that passengers also have kids, parents and friends.....do you think saying "sorry"...would be enough if they lost one of their loved ones? Someone must be held accountable for the whole thing. And please don't look up for a scapegoat like a technician or a worker on the assembly line.

Words are cheap

Are they going to fire him?

Wonder if this and the japan flight will be on Air Disasters

We ought to be hearing something from Stan Deal, President and CEO of Boeing Commercial Airplanes, who, by the way, does have an engineering degree. Boeing is a huge company and the commercial aircraft division isn’t the largest part. Calhoun has many other things to think about. The board, through Calhoun, ought to be telling Deal to fix the commercial company or move on, and to make sure he has the resources and independence to do it.

I fly quite often, 9 our of 10 times it is with Alaska Airlines. I have always felt safe on their flights and on the Boeing jets that they have purchased and maintained over the 30 plus years I have flown with them. I will continue to do so with the same amount of trust I have had in the past. I drive by car accidents on the daily, that hasn't stopped me from getting in a car. Thank God no one was hurt and no lives were lost.

He's just thinking of keeping his job.

The 737 has way too many problems that they try to solve through software and not through design and hardware changes which is a big liability because I myself as a senior software engineer (L5) can vouch, that although software and AI can alleviate problems flying or for the pilot, the design structure itself is a flaw that cannot be amended through code and we have software that is built for hardware that has not yet caught up to the year the software is designed for. In a aerospace engineering company they have us designing software for aircraft well into 2040, whilst the aircraft itself is based on a design from 2015 and has the flaws inherent of previous systems. And now, manual override is being override itself through software which is a big no, no. Boeing in order to cater to its shareholders has really compromised on quality and what the company can actually manufacture given the current parameters.

Latest news: Boeing changed the bolts for pieces of cardboard.... so much easier and cheaper! And don't forget to pay my bonus (Calhoun).