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British Airways First Class is World Leading In One Regard... Mexico City to London Flight Review 

Matt's Planet
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I had the opportunity to fly in British Airway's first cabin again at the end of my trip to South and Central America and it was a very pleasant experience. In this video I'll review that flight and explain the one way in which BA's First product is world-leading...
⭐ #flightreview #BritishAirways #MattsPlanet ⭐
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⏰ Timestamps:
0:00 - Intro
2:15 - Mexico City Airport
5:16 - Boarding
8:16 - The Service
11:32 - Landing and Arrival
DISCLAIMER: Links included in this description might be affiliate links. If you purchase a product or service with the links that I provide I may receive a small commission. There is no additional charge to you. This video may not be copied or reproduced without written permission.

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23 июл 2024

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Комментарии : 164   
@Paul_Lucas
@Paul_Lucas 5 месяцев назад
This completely gets the point of BA F - it is probably one of the most accessible first classes in the world that anyone can fly if they really want to. My Twitter is full of people who have saved Avios for years and used it on an F redemption and that's why BA keep the cabin; as a halo product to keep people invested in the Executive Club. As long as you approach the experience knowing it's designed to be accessible to a lot of people you'll have a great time.
@MattsPlanet
@MattsPlanet 5 месяцев назад
Thanks Paul - big fan by the way... And if you like Mexico City F is a win win!
@matthewgordon-banks7553
@matthewgordon-banks7553 10 месяцев назад
I'm a freq flyer but love watching inflight assessment programmes. Without doubt, for a variety of reasons, yours are the best I have seen. Happy travelling.
@MattsPlanet
@MattsPlanet 10 месяцев назад
Thanks so much for that! My Mum agrees!
@donaldharvey7511
@donaldharvey7511 11 месяцев назад
Heartily agree. Flown BA First with my wife on 4 occasions and business once. Only paid for the initial first ticket, which set us on our way. Amex 241 and a bit of flexibility helps, snagged a first return to Boston at a week's notice.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks Donald - good point about the flexibility. If you have to travel on a specific date to a specific place, prepare for disappointment!
@Jacob-mv2jh
@Jacob-mv2jh 11 месяцев назад
Hi Matt! This might be my favourite video you have ever made! There are so many golden nuggets of information that you dropped into the video! Where to find long redemptions. Using the concorde lounge on a connection. Where to find first class flights. Absolutely amazing!
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks Jacob - glad you found it useful
@macktravels68
@macktravels68 11 месяцев назад
Great video as usual, Matt. One of the best channels out there right now.
@MattsPlanet
@MattsPlanet 11 месяцев назад
I agree!!!!
@philwilliams6768
@philwilliams6768 11 месяцев назад
Thanks Matt, we take our first first class flights with BA in a few days so have been watching RU-vid videos quite a bit. You seem to be one of the only reviewers who takes the price of the ticket in to account against the competitors. I know Emirates, Air france Etc have better first class experiences but there flights are often 4 x what we are paying having taken advantage of the January sale to book. I'm sure like most people we don't have the cash to splash what could be a house deposit on a couple of flights. We'll also earn enough points for a freeish flight to Europe for our next holiday.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Excellent! Have a wonderful time.... Allow enough time for the Concorde Room to get the full experience!
@trimley
@trimley 11 месяцев назад
Enjoy the Concord Lounge and arrive early - mind you, we did and then struggled with the first meal on the plane - but great memories
@jasondurden2803
@jasondurden2803 11 месяцев назад
Great video. I found myself nodding in agreement with your analysis of BA First. I'd also add that as a Brit, the best crews just know how to look after you and do it so well. I can only describe it as that "at home" feeling, and that for me is what makes it as good as any, even if it's well short of "the best" technically.
@MattsPlanet
@MattsPlanet 11 месяцев назад
I remember getting onto a BA plane in Accra after some relative madness through the terminal (30 years ago, mind...) and having that exact feeling - "Ah! I'm home...."
@olly7673
@olly7673 11 месяцев назад
It is is a very ... "British"... BA experience, that makes you feel comfortable at being there.
@MattsPlanet
@MattsPlanet 11 месяцев назад
@@olly7673 And being "very British" really annoys some people, but its wonderful for others!
@CallumElsdon
@CallumElsdon 11 месяцев назад
Hi Matt - worth noting if you're ever looking to fly Air France La Première, the best option is to book a Business ticket to/from Mexico City (award or cash) - and then pay to upgrade. About £1200 to upgrade...but availability is generally great on the route for cash upgrade. It's about the best value route for the duration of flight and cost.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Hmmmmm.... Got me thinking now! Still quite a lot of money!
@californiaswed
@californiaswed 11 месяцев назад
Thanks Matt, another great video. I am really excited that I scored a first class trip from OSL to SFO with a return out of DFW to OSL in October for about the same price as the Business I had bought and had to cancel....It was like winning big at Bingo Night! lol Your videos also played a huge part for me getting my Gold status last year, so a huge thanks for all your advice and tips.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks so much! Always nice to hear a real world example of my nonsense actually helping someone! SFO is a nice long flight too!
@TJC01
@TJC01 11 месяцев назад
I find all of your BA videos great, they are consistently excellent. You explain everything easily. Thanks.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks so much!
@jimhankinson4428
@jimhankinson4428 10 месяцев назад
Great video. I once spent four days in Jordan thinking the time was an hour later than it was. Better that way round than the other. I too didn't notice until I returned to the airport. Thanks also for the advice on how best to redeem Avios on BA - very helpful.
@MattsPlanet
@MattsPlanet 10 месяцев назад
Thanks Jim! A few helpful comments along the lines of "wear a watch, moron" but like you, it didn't really matter!
@zoomcctv
@zoomcctv 11 месяцев назад
Your spot on again Matt, lots of people moan about BA First and compare it alongside Air France or Singapore but it’s no where near the cost and is so accessible to us mortals. Having done 6 First redemptions in first over the last few years and have one on a 2-4-1 for just under £1000 in taxes to JFK in sept it’s amazing value so I can treat the sister for a quick long weekend.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks - exactly the message I was trying to convey... If it was as good as those other airlines, us mortals would never get anywhere near it!!
@rsnc23
@rsnc23 11 месяцев назад
I'm a Native American. All 50 states? I'm sorry. My condolences.
@jimmyjames6492
@jimmyjames6492 11 месяцев назад
BA 1st/Biz is on my list of airline experiences to try out. Thanks for the info + video!
@MattsPlanet
@MattsPlanet 11 месяцев назад
Its certainly an experience!
@b16mov
@b16mov 11 месяцев назад
I’ve just booked First Class return from Edinburgh to Chicago via LHR with my Avios points , managed no problem Looking forward to the whole experience
@MattsPlanet
@MattsPlanet 11 месяцев назад
It should be great! A few hours transfer in London for the CCR I assume???
@b16mov
@b16mov 11 месяцев назад
@@MattsPlanet yeah I’ve got 3 hours to spare on both directions, only thing is I’ve got a hire car to collect in Chicago so won’t be sampling as much champagne going out But making up for it on the return journey
@MattsPlanet
@MattsPlanet 11 месяцев назад
@@b16mov A mate follows the "half way" method - drink until you're halfway through the flight then sleep it off for the second half! Wouldn't describe that as good advice though!
@steve-marsh
@steve-marsh 11 месяцев назад
First Class flight, First Class commentary (as always) Expect to see you travelling with your football from now on :D
@MattsPlanet
@MattsPlanet 11 месяцев назад
Never leave home without my football!
@lawrencehoward2635
@lawrencehoward2635 11 месяцев назад
That's the exact seat I got coming back from Toronto, when I was upgraded from Business due to my level of messing about at check in! I had one glass of champagne, couldn't work out how to use the seat controls, saw half of "everything, everywhere, all at once" then the next thing you knew we were over Dublin. After I slept the WHOLE trip.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Its great that the seat lets you sleep, but terrible that doing so misses the service!
@lawrencehoward2635
@lawrencehoward2635 11 месяцев назад
@@MattsPlanet I had eaten my slow cooked beef cheeks with garlic risotto and my tiramisu before falling asleep I suspect the beef & champagne may have both contributed to my sudden deep sleep! As I was an upgrade, and only one person was booked into first otherwise, they didn't have the full range for breakfast, but that was rectified at my connection at Heathrow in the lounge!
@kevindonnelly6007
@kevindonnelly6007 Год назад
This and the related prior video made me realize that MEX is someplace I could drop in on at a long weekend w/o great expense. I've been to Northern MX so often that I forget more is available and worthwhile. Thanks for the inspiration!
@MattsPlanet
@MattsPlanet Год назад
It's really quite a pleasant place to spend a few days!
@nezbrun872
@nezbrun872 11 месяцев назад
Time zone crisis: we've all done it. Once in Hawaii for me, missed the one flight back to YVR back in 1992. Then rather more recently, LHR T5, I was held up for glacially slow secondary screening before the days of the F wing which put me off my stride. Missed the flight, but it was to JFK, so there was another flight an hour or so later anyway, although I had to suffer 3K rather than 1A back in the days of 14 F seats on the route. Lucky, as I had a connecting flight on Cathay that night to HKG.
@MattsPlanet
@MattsPlanet 11 месяцев назад
I was embarrassed to reveal my error but I want the channel to be authentic!!! Only ever missed one flight, due to unbelievable traffic in Yangon....
@StarAllianceMan
@StarAllianceMan 11 месяцев назад
I agree the accessibility is a plus. I flew it on the A380 from LAX earlier this year by transferring citi thank you points and booking through Qantas. It would be nice if the taxes/surcharges were a little lower but I think there are some lovely British touches and generally it appears the crew are very professional. Great video!
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks - a star alliance man on BA!!! I won't tell anyone if you don't.... As I say, accessible and a great experience without being exceptional
@irishinusa1615
@irishinusa1615 11 месяцев назад
Great to know regarding NYC. Thanks Matt 👍👊
@MattsPlanet
@MattsPlanet 11 месяцев назад
Very nice lounges in JFK these days... EWR less so!
@samodablitzo7116
@samodablitzo7116 11 месяцев назад
Seems to have Been a great experience Matt! I have only flown F class once from jfk to Lhr however I was meant to be doing that outbound in first and take the family to San Fran in first but it got cancelled due to covid!
@MattsPlanet
@MattsPlanet 11 месяцев назад
7 hours overnight from JFK versus 10 hours day flight to SFO... Still a good experience I'm sure!
@richardstreet7518
@richardstreet7518 11 месяцев назад
Interesting trip Matt... as you say a bit of effort and away you go in a premium cabin... thanks for the vlog
@MattsPlanet
@MattsPlanet 11 месяцев назад
It is achievable!!!
@iainjohnstone3277
@iainjohnstone3277 11 месяцев назад
Great video as always Matt, we have a 2 4 1 redemption in March in 1st and it was £750 + a small amount of avios for a dub bos return via lhr and it is so achievable for us mere mortals who just put everything on our Amex. We have a few tier point runs booked with our next ex eu booked from bud to las via lhr, jfk and lax. Only gripe at the moment with BA is the double tier points for our recent holiday to the US we have been battling with BA to get them after returning 2 months ago and so far no double points (we always seem to have this issue), same thing happened in 2022 also and took 11 months for the double points to be credited. As a gold member their exec club is a bit useless in getting anything rectified.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks Iain - lots of stories of the double tier points being a nightmare to secure... Keep pestering is the only advice!
@peterbrown6224
@peterbrown6224 11 месяцев назад
The soft product's what makes me choose BA. When it works, it *works*. Good tip about the F LHR lounge workaround. I wonder if you can sneak landside...
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks Peter - you certainly can go out and back in - I actually did on this occasion as I wanted to go back through the F wing rather than the connections channel, which was a bit of a pain the last time I tried it....
@redcomusic
@redcomusic 11 месяцев назад
Of all the blokes with a legendary love/hate relationship with BA...you're the best one at it! HAHAHA! - Red
@MattsPlanet
@MattsPlanet 11 месяцев назад
I sometimes worry about reporting on an airline when I've only had one experience with them - 1 flight is a small sample to draw big conclusions from... But I've flown BA so often the sample size is now decent! And on board the planes, they're generally good. Not great, but I don't feel they're striving for great these days... On the ground is another story...
@ukdavepianoman
@ukdavepianoman 11 месяцев назад
Great video. I've only flown BA First class once (10 years ago or so) as a paid upgrade. The seat, food and service were very good. The IFE/screen were abysmal. BA First on your flight looks like many of the better business class products out there. On the positive side BA are improving (after an awful lull, even before Covid)...herringbone business seats replacing those awful 2-4-2 configs and much tastier food. BA FAs have always been superb.
@MattsPlanet
@MattsPlanet 11 месяцев назад
I've used it in a video before but BA's F is described as the world's best business class.... I think that's a little unfair but if you call it First its going to be compared to other Firsts!
@VicTheflyingDentist
@VicTheflyingDentist 11 месяцев назад
Lovely video as always Matt. Had booked Singapore first class in 2020, but it got cancelled due to you know what. Have a conference next year, so debating on whether to fly BA or Singapore Airlines, but the price difference is almost double with SA .
@MattsPlanet
@MattsPlanet 11 месяцев назад
Singapore is a true first class, and is quite an experience from the videos I've seen... Which I guess is appropriately reflected in the price they can charge for it!
@B737900ER
@B737900ER 8 месяцев назад
Mr. Bean would do well in a BA safety demo 😄
@MattsPlanet
@MattsPlanet 8 месяцев назад
I doubt BA could afford him!!! There would be uproar if they spent millions on getting Rowan Atkinson to do a video when their website still can't do the basics!
@RobinsBookClub
@RobinsBookClub 11 месяцев назад
Great video! So when I get my amex 2for1 if I use it to half the avios travelling on my own, can I do that for 2 different flights? Thanks:)
@MattsPlanet
@MattsPlanet 11 месяцев назад
It's 2 legs - so 1 return flight... You can open jaw a return (so LHR-MEX, LAX-LHR) and this was a double open jaw (MAD-BOG & MEX-LHR). Not sure you can get 2 legs 12 months apart but I suppose in principal you could, as long as they qualified under the open jaw rules.
@RobinsBookClub
@RobinsBookClub 11 месяцев назад
@MattsPlanet this simply hadn't occurred to me at all, thanks for this excellent news :)
@wingitoneworld
@wingitoneworld 11 месяцев назад
Yet another great video Matt, sadly every time I have flown first on BA the seat is broken and does not recline to fully flat bed mode. Avios generally rewarded but really wish they would just fixed the seats. I agree with the avios and costing for first class, I just wish it was getting bigger not smaller throughput airlines. Not sure how long first class will last.😢
@MattsPlanet
@MattsPlanet 11 месяцев назад
I've seen a lot of reports of broken seats - must be annoying but I've also heard reports that they're very generous with the avios compensation when this happens...
@mattferdinando
@mattferdinando 11 месяцев назад
Great video, agree that the accessibility to BA’s F is important. Just curious - since you’ve done so much travel since starting this channel, how far out of date is the 1.4m miles intro statement by today? Edit- have just realised the first ones said 1.3m!
@MattsPlanet
@MattsPlanet 11 месяцев назад
Currently on 1,419,450.... Will be a while before I need to update it!
@nezbrun872
@nezbrun872 11 месяцев назад
Oh, yes, and those jacket closets are mostly rubbish. Some seats on some planes have quite a generous closet, good enough for your jacket, clothes change and a small laptop bag. But most are too slim for anything more than a string vest. Furthermore, some BA 777s still have bugger all storage at all other than the aforementioned string vest storage. The bed in BA F is really great. Not quite up to Swiss F seat for sleep IME, but still is super comfy. The buddy dining thing is on its way out, replaced with bigger tellies you can watch during taxi, takeoff and landing.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks - "string vest storage" is brilliant! I'll do Swiss F one day... Need a zero or two on my subscriber count before its likely though!
@nezbrun872
@nezbrun872 11 месяцев назад
@@MattsPlanet Well this convinced me, and you were right about availability, I just booked LHR-MEX-LHR in F on Avios for this weekend. I have the grand total of 26 hours to kill, so no doubt I'll have the same crew on the way back, hopefully they'll be used to my string vest attire by then.
@MattsPlanet
@MattsPlanet 11 месяцев назад
@@nezbrun872 That's amazing! Have a great time... Working on the video about Mexico City - I stayed at the Hotel Catedral which was excellent value and a great location...
@archiecampbell2915
@archiecampbell2915 11 месяцев назад
Thanks for the video Matt! It was great to relive an experience I had earlier in the month getting bumped up to first to JFK! I did have a question about the buddy dining? What's the reason this (and the first suite) can't accomadate?
@mattferdinando
@mattferdinando 11 месяцев назад
There’s no seatbelt for the buddy
@MattsPlanet
@MattsPlanet 11 месяцев назад
As Matt says, no seatbelt - plus the design of the screen means there's no space for a buddy - I believe its fixed in position which eats into the space for a buddy
@davidmason1919
@davidmason1919 11 месяцев назад
Great video Matt 👍 alas I think I can only dream of flying 1st bar winning the lottery but its good to see how the other 0.5 live 😂
@MattsPlanet
@MattsPlanet 11 месяцев назад
I used to think the same! But as I hope I show in my videos, it is achievable... Of course, if you do gather enough avios to be able to do this, you may well prefer to take the whole family somewhere in economy, but you get the point!
@davidmason1919
@davidmason1919 11 месяцев назад
@@MattsPlanet Absolutely, love the content and looking forward to the next one. 👍😃
@pcmacintyre
@pcmacintyre 11 месяцев назад
I set up the home screen clock on my phone with the time zones of all the places I am traveling along with my home time. That way even if I don't restart my phone to get the current local time I have it readily available.
@MattsPlanet
@MattsPlanet 11 месяцев назад
I've received a lot of helpful tips from revealing my own shortcoming!!! Thanks - this one is actually quite a handy one, although my phone is a bit old now....
@pcmacintyre
@pcmacintyre 11 месяцев назад
@@MattsPlanet You're very welcome. I just use the standard google clock app. If you have iPhone I would hope they have something comparable. It's also very helpful when messaging friends and family back home as I know their local time.
@MattsPlanet
@MattsPlanet 11 месяцев назад
@@pcmacintyre I was an Apple fan until I saw their profit margins... Then I became an Apple shareholder rather than an Apple customer....
@nickf619
@nickf619 11 месяцев назад
Looks like a great way to fly, and seems much more consistent in service etc than BA club, so worth doing where the cabin exists, I just wish they had F on more routes. I think they could improve by the finer details, eg the nuts should be served in a little dish as opposed to a packet and addressing wear/tear of a seat but overall looks great
@MattsPlanet
@MattsPlanet 11 месяцев назад
I saw the other day that there were 31 747s (all with F cabins) retired during the you-know-what... And the new A350s don't have an F cabin so it is getting harder to find an F seat...
@nickf619
@nickf619 11 месяцев назад
@@MattsPlanetYep, it’s a shame the A350s don’t either, I don’t think many airlines with A350s have a F cabin in fairness? Let’s hope the new 777s will do, all though a long way off
@TheMrCockneydave
@TheMrCockneydave 11 месяцев назад
I find it very frustrating that security make you empty the amenity kit when connecting at Heathrow ! Flew from Mexico City and it's an amazing city
@MattsPlanet
@MattsPlanet 11 месяцев назад
Indeed - I may have got away with it but was disinclined to try.... A behind the scenes secret - it was too dark to film the contents when I was on the plane so I did it in transit in London before I went back through security... Hence everything was out of the kit, close to a bin.....
@toniwertman4818
@toniwertman4818 11 месяцев назад
You need to get a GMT watch which will keep up your time zone changes
@MattsPlanet
@MattsPlanet 11 месяцев назад
Happy with my old fashioned analogue watch thanks! Other devices should have alerted me, but I must have been enjoying Mexico City so much I just didn't notice!
@lifelessordinaryxyz
@lifelessordinaryxyz 11 месяцев назад
So you can redeem a toofa between two IAG airlines - is that because it was the same booking /codeshare or did you book separately and merge over the phone? Interesting possibilities.
@MattsPlanet
@MattsPlanet 11 месяцев назад
You need to book through BA as they own the voucher - but it can be done online if its a simple return on the other airline. And its 3 airlines - BA, Iberia and Aer Lingus. Both legs will need to be on the same booking as, once again, its using a voucher
@teslaintheuk910
@teslaintheuk910 10 месяцев назад
Great video. I’m sure I remember you mentioning a referral for a credit card but can’t remember if it was the one with the companion voucher. Can you point me to the correct video please? I can’t seem to find it now. My wife won’t be happy if I spend all my avíos on a first class seat without her! 😁👍🏼
@MattsPlanet
@MattsPlanet 10 месяцев назад
Here's the video - ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-SxpokFks4Bw.html - an improved sign up bonus was announced today - 60k. Doesn't work with a referral code though.... Good luck!
@teslaintheuk910
@teslaintheuk910 10 месяцев назад
@@MattsPlanet Thanks Matt, that's great.
@s550days
@s550days 8 месяцев назад
How long before the flight did the check-in desk open? We are doing this in January in Club and want to maximise out lounge time!
@MattsPlanet
@MattsPlanet 8 месяцев назад
As I say in the video, I had a time zone hiccup.... So I think the check-in opens 3 hours before departure but I gave up before then. I was hand baggage only so was able to check-in online and use the digital pass to get through security and get to the lounge.
@s550days
@s550days 8 месяцев назад
@@MattsPlanet Thanks! Loving your videos, keep them coming.
@DaPs166
@DaPs166 11 месяцев назад
I read the 2for1 vouchers are only for economy class, so I used it that way.
@MattsPlanet
@MattsPlanet 11 месяцев назад
There's two versions - the basic card only allows for economy travel but the premium card allows for travel in any class. Hefty difference in the fee payable for the premium card though...
@tanvirahemd8938
@tanvirahemd8938 11 месяцев назад
Hi.. was the connection flight on the same ticket or completely separate ticket?
@MattsPlanet
@MattsPlanet 11 месяцев назад
Separate. Just showed the inbound F boarding pass and I was in
@VisualApproach
@VisualApproach 11 месяцев назад
That is some power squinting in the intro Matt!
@MattsPlanet
@MattsPlanet 11 месяцев назад
Power squint for the win... Didn't want to do it with my sunnies on, but looking into the sun with just my contact lenses was quite uncomfortable!
@ianworthington2324
@ianworthington2324 11 месяцев назад
Those are the CCR showers? FML, they look straight out of Pentonville. I'm sure you're aware of the IB offering in MAD, but if not, they beat the pants off these. Always a delight. I clearly need to look again at LHR-MEX prices. Last time I checked it -- some years ago, I will admit -- was over GBP 5k for a business class seat. So naturally I flew steerage, but did quite like the lounge there, as well as the atrociously maligned Mexican people themselves: always polite, always friendly. You clearly sleep better on planes than I do. The only two flights I ever remember getting a good night's sleep on were into London from Johannesburg and Sao Paulo.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks Ian. Not spent time in Pentonville but I can imagine! Have used the showers in MAD and they were quite pleasant! Working on my video about Mexico City this week and I agree - it was a very pleasant experience with some very pleasant people.
@rogerbird380
@rogerbird380 11 месяцев назад
I was a tad disappointed not to see the dessert and cheese course 😉 but I'll forgive you because (a) the video was fantastic and (b) it's very understandable that you wanted to take advantage of the bed and get some decent kip! 💤
@MattsPlanet
@MattsPlanet 11 месяцев назад
I was disappointed to miss the cheese in particular! But it was pushing midnight and it had already been a really long day.... Extended by an hour due to my timekeeping whoopsie...
@jimbohr
@jimbohr 11 месяцев назад
dormitory- laughed aloud at that description
@MattsPlanet
@MattsPlanet 11 месяцев назад
Compared to the Club Suite its the only word!
@DronemanJoeRc
@DronemanJoeRc 9 месяцев назад
business class is just as good and even better. I flew BA London to Newark in 1st a few months ago and the service in 1st was slow and they didnt have much on the menu that they gave me to choose from. My attendant kept saying to me sorry we don't have that over and over and said to me that he can check to see if the meal is avail from Business Class and get one to serve me. SMH. 1st class is to be 5 star and it wasn't, I ended up ordering from the lite menu and got a burger. I asked him should I order from Dominos and get a pizza here at 35,000 ft would I have a better chance of getting a meal. It was over rated and not worth the money at all. I will stay in business from now on.
@MattsPlanet
@MattsPlanet 9 месяцев назад
That's not great... Not great at all! Out from London too - inbound you can imagine there can be shortages but outbound is inexcusable
@kevanhubbard9673
@kevanhubbard9673 11 месяцев назад
Well better arrive early than late!
@MattsPlanet
@MattsPlanet 11 месяцев назад
As a wise man once said!!! I'm most annoyed as I could have stayed in my hotel room an hour longer if I'd worked it out!!
@gexrge-ps5
@gexrge-ps5 Месяц назад
4:53 hey what info do u need to give to get boarding pass
@MattsPlanet
@MattsPlanet Месяц назад
I just showed my digital pass and they printed out a duplicate.
@gexrge-ps5
@gexrge-ps5 Месяц назад
@@MattsPlanet tysm
@Nickle314
@Nickle314 11 месяцев назад
Lots of complaints about peston will fix that
@MattsPlanet
@MattsPlanet 11 месяцев назад
I didn't mean to pick on him specifically but the budget must have been low if that's the best they could get!
@geoff544
@geoff544 11 месяцев назад
Would that be the Robert Peston who just closes his laptop but fails stow either it - or close the tray table? They have really missed some golden opportunities in that safety video to show things being operated in context. I'm not sure I will ever find myself using a BA life jacket whilst holding a lobster pot - but if I do, I guess I will know what to do. Yes, you are not able to buddy-dine in the newer suites, mainly because there is a TV screen in the way. Like you, I don't really use much of the amenity kit - usually just the ear plugs - but the bags are really useful for holding chargers, adapters and cables. 🙂
@MattsPlanet
@MattsPlanet 11 месяцев назад
I've got quite a collection of silliness from various in-flight safety videos over the years - there's probably a video in it if I get any more!
@geoff544
@geoff544 11 месяцев назад
Yes there are loads - like the bit where they tell you to fold away your screen - but then carry on briefing things which you can no longer see!
@Nickle314
@Nickle314 11 месяцев назад
BA staff not all, do have an element of nanny knows best. However I’ve had one jfk flight, very gay steward who was excellent. I wasn’t in a rush, he gave me the choice of what to eat and when, said he would put it aside and dealt instead with the stag party. Ideal, as I had my drink and chilled. Worst flights ever was an out and return to Barcelona where were dumped next to chain smokers both ways. The food by the looked excellent
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks Nickie. BA crew aren't always to everyone's taste! But when they are good, they can be very good!
@Nickle314
@Nickle314 11 месяцев назад
@@MattsPlanet I know. I’ll give you one example of exceptional service. I took my parents out for a meal the night Blair was celebrating in the same restaurant. Was told service might be a bit slow on arriving. It wasn’t. Everything on time and when you were thinking you needed something they were there. Then the maitre de comes over, dessert is on us. At the same place I once had to send a dish back a friend had ordered. The fish was very underdone. 2 mins later a fresh plate is there. No the salmon replaced all new. What they had done is pull another dish of the pass and rejigged the order for another table. Personally I like virgin for the North Atlantic. Garuda I had a fun trip once. We left 1 hour early as we were the only 2 on the plan and sat in the cockpit. I let the gf have the jump seat for the landing. All with 4 machetes in hand luggage
@MattsPlanet
@MattsPlanet 11 месяцев назад
@@Nickle314 I'm on Garuda next month... Not expecting that experience though! No machetes either!
@JhonyN.Johannis
@JhonyN.Johannis 11 месяцев назад
@@MattsPlanet Thanks for another great video. Expat working n the airline industry in Jakarta, Indonesia here, so looking forward to your Garuda report. Let me know whether you need help as you pass through Jakarta!
@neilwhittaker8021
@neilwhittaker8021 11 месяцев назад
Looks to me like Emirates Business class never mind BA First class. 😮
@MattsPlanet
@MattsPlanet 11 месяцев назад
Far less blingy than Emirates Business!
@milabaden-powell1524
@milabaden-powell1524 11 месяцев назад
Hey, well thanks. I won't be going first class in mex for the lounge then! Those Heathrow showers looked really poor. My gym looks better! for 1k fares and taxes for 2pax I'd rather spend the money on the hotel than a flight.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Indeed - the showers in LHR are widely accepted to be really poor! And the lounge in MEX was decent - better than a lot of outstations but it wasn't an F experience. And you'll be in a hotel for a lot longer than the F cabin so that's probably a good choice!!
@arkadiuszg2864
@arkadiuszg2864 11 месяцев назад
You should consider investing in an iPhone to avoid any future time confusions.😅
@MattsPlanet
@MattsPlanet 11 месяцев назад
Not an Apple fan and I have no idea why my fairly flashy Android phone didn't chirp a warning
@avgaskoolaid4572
@avgaskoolaid4572 11 месяцев назад
7:44 Regarding the safety video, at least they've gotten rid of that horribly unfunny comic relief one that they seemed to have held on to for eons.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Good point - I recall they made it just before the you-know-what then couldn't use it for years as masks made the video inaccurate.... This one is indeed even better. I do quite like Peston actually!!!
@barbarawissinger
@barbarawissinger 11 месяцев назад
I’d love to book First Class, but can’t justify the added expense ☹️, even after a discount, so thanks for showing me what I am missing, (BTW, PE on BA is also a crapshoot. My daughter’s seat from Philadelphia to Heathrow would not stay in the full & upright position. The flight attendants got snippy with her until I explained.)
@MattsPlanet
@MattsPlanet 11 месяцев назад
It is still a lot of money even with vouchers - less inbound to London that outbound but you are right on that one!
@michaelfretter9394
@michaelfretter9394 11 месяцев назад
I think with the BA first lounge, they need to throw some serious money at it. The space is so dated and the toilet facilities are really not up to 2023, premium travel standard. The lounge is not competitive against many current business lounges let alone first. The need to up their game a little on that front
@MattsPlanet
@MattsPlanet 11 месяцев назад
I agree - I saw that some new furniture had been thrown into the CCR recently which they probably think is enough for now... But the toilets and the showers aren't great!
@chatkeow
@chatkeow 11 месяцев назад
Interesting.....If I hadnt known in advance I would have automatically without thought said he's in Business not First On an aside its always worth remembering. If any aircraft goes tech at 35.000 what airline would you want to be on to get you safely to the ground thereafter....BA 100/100 Further words superfluous
@MattsPlanet
@MattsPlanet 11 месяцев назад
Even BA doesn't pretend they're competing with other First class products...
@trimley
@trimley 11 месяцев назад
Excellent tip to book a cheapest flight so you can use the Concord Lounge
@MattsPlanet
@MattsPlanet 11 месяцев назад
I'm sure BA loves me sharing this!!!
@AdamLlewellyn
@AdamLlewellyn 10 месяцев назад
Why didn't you just go to the concorde arrivals lounge? (also has showers) @@MattsPlanet
@pedrodorantes3527
@pedrodorantes3527 2 месяца назад
Our new airport is horrible and I feel terribly ashamed of it as a Mexican
@MattsPlanet
@MattsPlanet 2 месяца назад
I've been through worse!
@adriver4471
@adriver4471 11 месяцев назад
I can’t say that i would be attracted to BA’s first class product with worn out cabins and thats in first class 🤷‍♀️ unbelievable and whats economy like 😬
@MattsPlanet
@MattsPlanet 11 месяцев назад
It wasn't that bad... But it wasn't perfect either
@keving331
@keving331 11 месяцев назад
Shocking. Filthy seating areas, and product no better than what EK, QR, SQ, CX have offered in BUSINESS class since a decade ago. And the insult of the half-filled egg-cup size champagne glass in - and let me guess, it was serviced at cabin temperature? No surprise BA has seats to get rid of in “First” Class for AVIOS point if this is the best they can offer.
@MattsPlanet
@MattsPlanet 11 месяцев назад
It wasn't that bad... And the champers was cold!
@markhampton8123
@markhampton8123 11 месяцев назад
BA’s First Class does not even compare to business class of the likes of Qatar, Emirates, Qantas and the list goes on, informative video though👍
@MattsPlanet
@MattsPlanet 11 месяцев назад
Thanks Mark. Not sure I 100% agree - flying on the QSuite again in a few weeks so that direct comparison video might follow! The fact that its a legitimate debate does largely make your point for you though!!!
@toniwertman4818
@toniwertman4818 11 месяцев назад
BA. Hard product is old and tired.
@MattsPlanet
@MattsPlanet 11 месяцев назад
The old club and F is. Newer versions such as the club suite are quite good... Flying the suite for the first time soon
@tjittekamminga5170
@tjittekamminga5170 11 месяцев назад
a shady, dingy cabin, no caviar service, a mere bc cabin...since the loss of the Concorde (and the Brexit) Great Britannia no longer rules the waves...lets skip this pseudo 1st class on BA!
@MattsPlanet
@MattsPlanet 11 месяцев назад
BA has admitted that they aren''t really competing with "true" first class so there isn't caviar and there never will be....
@johniii8147
@johniii8147 11 месяцев назад
LOL own fault not for knowing what time it was. You're phone or computer would have easily told you that not to mention the clock in the hotel room. I assume you were kidding.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Absolutely my own fault and no real harm done!!! Still not sure why my phone in particular didn't alert me... Was enjoying Mexico City too much...
@BobBrown.
@BobBrown. 11 месяцев назад
Looks more like business class than first class tbh.
@MattsPlanet
@MattsPlanet 11 месяцев назад
Flying a club suite in a few months so a video along those lines may well be along shortly afterwards!
@Mark.Claughton
@Mark.Claughton Месяц назад
Got rid of my card. Got business to Mexico city in November, my last. BA are shite. I own my own airport taxi company, and BA is a joke, luggage collection at Lhr is a disgrace. Youll be waiting longer than the flight time itself
@MattsPlanet
@MattsPlanet 29 дней назад
The inconsistency is frustrating... Congrats for voting with your wallet!
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