Thank you so much! Fixed it with your assistance. One question, though. Why does the cover on the left side have to be removed as well? I just opened the right side and took care of business than capped her back up.
Thank you for showing how to fix that problem. Can you do more videos about maintenance on this embroidery machine? Do you sell the needle threader and the little piece (looks like a snake's tongue) that hold the thread back?
Hi there! You can purchase the needle threader through our online store (UK delivery only) embroiderymachinery.co.uk/needle-threader.html. The other item you mentioned is not available as a single part, the full assembly must be purchased.
my problem is the travel slot with the plastic nib at the end on mine is bent and it reaches the bend at the bottom it gets stuck , is that part replaceable? its also very loose