i purchased Bumpboxx Ultra + last month. 1st device that I received would not power on if not plugged in to power outlet. I charged longer than the manual stated. Took several days to resolve with trying to get Customer support. After finally reaching someone from customer support they sent me a label to return and to get a replacement. When I received the second device, it wouldn’t connect to my phone via bluetooth. I request refund. 😢
