Caliber Collision is the Worst 

Wow , from what I’ve seen in the past few years people literally don’t give a sh!t about doing a good job anymore

I’m the only person who works on my truck from now on for those very reasons. The whole world is overrun by incompetence…

I have noticed that the quality of service and customer service has deteriorated since the coofness shut down the country. Not just collision repair but the whole spectrum of businesses.

I own a collision repair shop. I'm the one and only employee. Therefore, I'm in complete and total control of quality. I'm always busy despite insurance companies (like Progressive) trying to steer customers to cut rate shops to save a few bucks on their end. People come to me because they know I'll be the only one touching it.

I live in Germany, and we have some of the most stringent laws when it comes to that kind of stuff. I am a car painter, and if we can't get the car as good as OEM, it is totaled. We are not allowed to put hardly any body filler on the car, only where the metal is welded together. I had a crash, and the other car made my tire dirty-no scratches, just dirt-and they replaced the tire. I had a little quarter-size dent in the fender, got a new OEM fender, and the bumper had a scratch. I got a new OEM bumper. Needless to say, I just fixed it myself and pocketed the money. In Germany, if a shop does a shit job like that, they lose the contract to do insurance work. It stinks that people get away with crap like that in America; it hasn't always been like that. Anyway, Jason, let me stop throwing salt in the wound and tell you that I have been binge-watching all of your videos for the past 6 months, and I have a whole new outlook on life. Thanks, and sorry about the van. We don't have anything in German like what you guys have on RU-vid in America.

Jason, it feels like a storm right now, just AIX trying to get us into negative default programming.....they deserve this shoutout but stay uplifted my brother. Count it all joy!

As a tradesman myself, this sort of dodgy "workmanship" is a F'ing disgrace, happens all to often these days GREED! (I'm the one called in to rectify this sort of stuff in my trade) & there's no better felling than seeing the smile on the customers face glow😇, (that's right customer NOT a consumer, that word brings on a red mist grrr). I've had people in tears explaining/showing what has been done to their homes, breaks your heart & I'm not a "soft" man. They should be ashamed! good on you for calling them out. I have always completed my work to the best of my ability (the highest standard) I take pride in what i do as my father taught me; "if you are going to do a job give it %110 or don't bother doing it all".

Jason you need to get back in touch with the insurance company and let them handle it…That’s what we pay insurance for..

I’m sick of these terrible businesses. I bet they pulled hundreds of thousands of dollars in ppp loans too!!! Customer service has gone to the dumps. I wish they could be held accountable

Hard to find good workers these days.. Even harder to find somebody who knows what they are doing.

They did a very sloppy job. Refund!!!

Doing it on purpose.... Caliber colution 👉 'C C' = "33"

What do we expect when our Covenment sold our countries out. 1970's Lima agreement made sure of that. All the skilled trades went overseas as did the machinery and tech. Here in Au its a lot worse, there are no niche skilled trades anymore here. Universities offer only a fraction of the courses they used to and people are turning into consumers with their only skill being a narcissist on social media. Hooray for humanity... 😮

I learned years ago to only work on my own car, but if I do go somewhere I have a lil local shop with a couple good ole boys that pay attention to detail and I respect that.

I live near Ft Walton Beach, FL I got hit head on by a 16 yr old and of course the city called a tow truck to tow my new car to a body shop unbeknownst to me. Anyway the guy who owned the shop had my car on the lot. Once I called him to make arrangements to get my car, He moved it inside his building and locked the doors. Then he fleeced me for almost $900. to get my car out. There was no way in hell I was going to let him fix my car! Beware TONA AUTO BODY SHOP in Ft Walton.

they just lost ALOT of bitness - fools ....messing with the Jason.... !

I’ve been in the collision repair industry my entire life, Calliber Collision is a consolidator. Multiple mom and pops now under one corporate ownership, they have a hard time keeping quality help. One reason is there’s a limited amount of talent left in the industry, with no new tech coming in. We stand to lose over a million techs in the next 20 months.

The quality of everything is in the toilet these days.

What a crappy job on that window seal. The worst by far I've ever seen. I would have been like " you gotta be joking". 5 thumbs down for that place.

I've learned to never use chain mechanics and use local pop and son mechanics with only one shop.

It's a sad day in America when a man can't get a fair deal after some crazy woman destroyed his ride. :/ They know not what they do.

Wow !! Thats beyond bad body work ..My hubby and I have owned a body shop for over 30 yrs. I would be mortified if anything ever left the shop looking like that . Thats really really bad work .. I dont see how the insurance company would even sign off on it !!

That's pretty sad especially for things that are easy to do

Hey, Jason, I follow you and work in the business, helpful note. When your not happy with repairs, your insurance will pay for you too get it fixed right at another shop and will bill the shop that did the crappy work.

Jason your van is epic! Rise above the complete lack of integrity, ethics, skill and respect. Frustrating but somcommon nowadays...

Same here in the UK, especially with the big Corpse-orations. Looks like the cow boys cut the rubber surround to the screen to make removall easier and were too stingy to replace it with a new one. Tell the insurance company to sort it out for you Jason. Nice cool van. 👍👍👍

I have gone through this myself unbelievable the shoddy work they do and get away with.

*yes, absolutely do NOT let them try to "re-fix" your van!! That "repair job" is literally heinous*

I had the same experience at the one off 820 in white settlement, TX. I tell everyone I know not to use them

Sorry to hear Cheryl Bailey went passive aggressive on your van, man .. that sucks.

Jason, what you need to do is tell your insurance company and show them pictures as to the terrible repair and they will stop payment on the check that they made to them. Don’t sign anything.

That is so frustrating, especially when you have put so much time and effort into your van. But sadly, sub-par body work is so common. My Dad and my husband do all of their own body work, when possible, for this very reason. And WOW! 😬 WTH with her ramming the back of your van?!? Who DOES that sort of thing?!

I agree with you that Caliber Collision sucks.

Not just the one where you are, the ones in our area (Charleston SC) are now HORRIBLE!!! Apparently their customer is no longer the individual, but the insurance company. They are working for insurance companies now with guaranteed $ for the repairs regardless. Worst I've ever seen. Mismanaged car repairs and had to pay more for rental because of their taking double time they should have. Never gave back car piece. Didn't even do a very good job. God willing, I'll never use them again!

Sorry that happened to you Jason . QUALITY work is hard to find today.

Unbelievable...when subpar becomes the standard...& Quality control & customer service are non existent...its good to call out shills like this cause if nothing else they deserve all the shade they get. I didn't expect stuff like this to happen in Texas. Times have changed... writing from down under. Cool van & awesome custom work JB 🎖️

Damn that van is SICK! those repairs are pathetic... I would be ashamed if I did that I'm a carpenter not a bodyshop technician

I had a bad experience w Caliber too. Didn't know y'all parted ways with Ms Bailey. Tell the story how Cheryl hit the van. I'm sorry if I missed that part. I love your van, dude. Kick A

Yeah they did my brother dirty out here in tampa as well.

Oh man, that sucks! They should have matched your quality craftmanship. Sadly, insurance jobs are usually careless, that's why we don't have it, it's a scam. We had the classiest ride to the airport in your wagon, another cherished memory... and I'm a Ford gal!

Stay strong bro, I get how important our wheels are... its worth walking away and getting some one else to fix it and not be petty and get the same dudes to make it even worse.. drive away get it all sorted some where else.. until wheels no longer spin they are still our everything.

Damn how did they even think that was gonna fly?? People don’t give a damn anymore about craftsmanship.

I took my car into collision pros in chico, California. Some woman rear ended me, she admitted to texting and driving and that her brakes were bad. They had my car for a week. The day they said my car was done it was raining of course. I pick it up. Take it home, and pull into the garage. Start wiping the water off. The car had overspray all over the whole thing. They left it in the warehouse, and some worker went and painted their car or whatever over the weekend for a personal project. I had red paint all over my car. My paint was in excellent condition. I should of sued them. I spent hours clay baring the crap off. Even the glass felt like it was sand blasted. Then I had some recalls done on my truck through chuck pattersons in chico, California, and they dented, chipped, and by the right bumper it looked like they were trying to pry the headlight off with a flat head screw driver. The damage was so bad that they used some globbed on touch up paint. I complained to them about it, and they said you don’t have proof we did anything to your vehicle. Why would I make that up? It’s infuriating. I grew up so dirt poor, and anything I have I take excellent care of, because A freaking car isn’t cheap.

That wood panelling is awesome! Out here in Venice we would say that's surf style!

Make sure you let the insurance company know they need to reopen the claim with a new repair shop!

Jason, my husband went through the same thing, same company in Williamsburg Va. They are terrible

Yes--many lazy workers! I called a plumber who I have a year contract with to fix my air gap to the dishwasher. The worker didn't know how to fix it and told me I needed a new air gap because it was cracked. He said if he replaced the part it it would cost me a bundle so he told me how to fix it. To make matters worse, he gave me his card and with a wink in his eye, he said to call him if I needed help. Yuke! So, I replaced the air gap myself with a new one and found the problem was the line from the air gap to the garbage disposal half clogged; just needed to be cleaned! I cleaned the line and fixed as much as I could, but still needed help reattaching the hoses tightly and ended up calling another plumber who I have used in the past...they charged me $135 to just tighten up the lines. Ugh! Anyway, plumber 2 was nice and did a good job.

Cheryl Bailey sucks!!!!! But Caliber Collision sucks worse 😮😮😮😮😮

Too bad the 'Road Scholar Van' wasn't in Rhode Island. Would have sent it straight to Providence Auto Body. In business since 1970s. 😊

Unsafe. Unacceptable. Beautiful labor of love setup. Best of everything to you Sir.

Jason, file a complaint with BBB, they will reach out and CALL Caliber Collision, and CC will be force to make it right.

This is a symptom of the trajectory that society has been on for the last 30 years (or more). The soviet style demoralization program could have alot to do with it.

When I was living in Huntington Beach, CA I got ripped off by a mechanic. I went home and made signs saying that shop was a thief POS and to not support them. The HB police didn't go after the thief but instead me for standing outside his shop with my sign for all drivers by could see. That was my wake up call that the cops are there to protect businesses not the public they steal from.

Everything had been reminding me of the movie...or should i say "documentary" called Idiocracy. I feel like any kind of customer service is declining, common sense, effort, common etiquette etc. I try to be what i want to see in this world but damn...im just one man! It would help if i was a 140

Sickening!! What a sweet ride for your "Road" Scholaring! Hope you can get it back right!

REPORT IT TO YOUR INSURANCE, don’t sign off on it

Sucks when businesses don't fulfil their obligations ! Hold them to account ! So many living in their vans these days out of necessity and these pariahs feed off them. Good on you for exposing these parasites @Jason 😊 Ps Good morning from Australia 🌞

That’s Caliber for ya. I’m all too familiar with them. They are all like that. They are “ quantity” not “quality”. They are in my nightmares.

Nice Van, pathetic repairs. Your work looks good 😅. Common place these days for shoddy work, get on em.

Arghhh! What the actual fu*k! Shocking, but not surprising a business did such shoddy work. Each passing day I wonder less why the Phoenix pays us a visit. And on a happy note! The van in still friggn awesome! My mom redid a van like that when I was a kid. Lots of road scholar secessions all over the United States! You have all of us in your corner Jason! 💛

Wow Jason I wish you could get that vehicle up here in my neck of the woods. I work for an auto repair shop. We don’t do body work but we have two excellent shops close by that we refer our customers to. We hate crappy work. The big problem today is the lack of competent skilled trades people. We get so many customers in our shop who tell us horror stories of gross incompetence at other shops.

I had a similar experience with caliber and they did a shitty job on my car as well! Sorry that happened to you!

Geez i thought it was just happening to me- lousy workmanship. The construct wants to distract us

I used to work for caliber up in north Texas 20 year's ago. Once we got everything going the shop went from 120k -150k . to a 1million dollar shop. I got out of caliber because the money got funny. Then that's where I seen calibers popping up like chick fila or jack in the box all over the place. Fast forward to the past 5 or 10 year's everything in those companies has gone down from the quality repair to the customer service has all gone down the gutter. I hear about it because nowadays I run and own my own business doing refinishing and body work. So I'm seeing what going on . good luck buddy hopefully you can find someone honest to fix it.

Beautiful van! I deal with this nonsense everywhere

They suck forsure at all the locations. Expensive service , cheap work..One on Louetta in Spring is really bad. Stay a way.

Are you talking about Martin's Cheryl? Wow so sorry to hear of this Jason.

I do ALL My work ,on home, on My car, and back yard…. Ther is not much good Prof.workers,and best to do IT yourself .

Sometimes the healing of something is harder to deal with than the actual trauma that happened to create the healing!❤

This company has taken over all the collision repair places in salem oregon and it saddens me to hear this. Thanks for sharing

Cant believe their still in business. I have a Caliber Collision in Albuquerque NM. Ill make sure to put the word out and stay away from there

Thank you Jason, they have been building one of those repair shops near me in Tampa Florida and I could just tell they were horrible (in Florida) by driving a friend to pick up his truck from caliber collision and they did such a horrible job just painting a fender. I was appalled, but my friend doesn’t like to create any trouble, but I was disgusted 🤢. Great PSA

Customer service is very valuable ... its a shame how things are nowadays

sweet van dude! my mom brought her car to caliber collision a few years ago for a quick brake job. they ended smashing into the loading dock and destroyed the front passenger side. they told her that HER insurance should pay for it. needless to say, i went there and straightened them out and their insurance paid for all of it, but it was a nightmare. dont ever go there, they are shady af.

Cool van!

Good to know. Thank you for looking out Jason

This is one of the BEST uses of the internet, Jason! 🎉💪 I love 🗣💬🔊calling out crap service and bad businesses out...I do it in person face to face wherever there is the need! I don't like putting my face and life online, but if I did, that's how I would be of real service....showing the world where the thieves, scammers and greedy business owners are who hire apathetic lazy workers for lower pay!! scale. Everyone making videos should do this and help raise the bar of work ethics and service quality for our country bc it is in dire straits!

They are a franchise.

I've been in that thing, its a ride

Love the van...perfect for cross country adventures ❤🎉😊 sorry about bad customer service

Send this to your insurance company. THEN TAKE THEM TO SMALL CLAIMS COURT.

Jason, I have had GREAT results from Joe Hudson, in Tomball. I take mom's car there, often! 😂 (Three times for body work since 2018) Always very pleased with the results and the CS. 🙌

mans getting snatched up by the dungeon programming!

Every body complaining about bad customer service, and I agree that people should make an effort, but people have given up. Making 15 dollars an hour if they get that, doesn't even buy someone a week of groceries. Remember that next time someone is waiting on you. We can thank our government for high housing, food, healthcare etc. but there is no excuse for a business to get paid by an insurance company and you get your vehicle back looking like that. Wow I hope they make it right Jason!!

Love this PSA!!!!!

A beautiful van. You deserve to receive excellent customer service. Terrible service. Sorry to hear you are having a trying day. Keep on truckin', Good Brother. ❤

Contact your insurance and tell them you arnt sending the rental back until the jobs done, and also you are picking a different collision centre.

Chief 'ROADS' Scholar... 😂 Customer Service is practically NON•EXISTENT in all echelons of business in U.S. these days...!!! 💥ARCHAI🦅💥

People, don’t you ever doubt that Jason knows which word he’s using and why. He’s a wordsmith! His pronunciation can be a bit dubious because he’s read and understood words he’s never heard pronounced by his peers in the slammer or his 8th-grade teacher, but his word selection is deliberate and packed with meaning. Eg: “phschophant”, a hybrid of psychopath and sycophant. Go Jason! Your little fan club in Australia gets you. ✨🙋🏼‍♀️

Good to know Jason. Thanks for the heads up. I have a Caliber Collision in my town. Won't go there.

$5000 dollah Tape Job,,, They should be ashamed Wow ! Let your Insurance know what they did so they won’t use them either.

when the business grows and gets a name, their service quality drops... same with restaurants that go out of their way to make a great experience for customers when business first opens, then after few weeks, the service/quality stops.

A caliber collision opened here last summer, when they were building it was so huge we thought it was a whole foods or the like. Obviously they are not spending money on quality help and work. Your van deserves the best of workers.

Never have I seen such shoddy work. I guess the insurance co. has washed their hands concerning this and will be no help either. Shameful.

They are contracted with the insurance companies, and are not interested in your best interest. I dealt with them last year, when someone rear ended my 4 runner, and nearly succeeded in helping to cause me to break my oath of non violence.

Jason my man,this call out of shabby workmanship was soooooo timely for me that I think I'm in a programmed reality😂...let's not settle for anything but the best..errants United...Archaix baby!!!!!

Its all by design to get under your skin, stay positive and keep winning J

Oh gosh Jason, I remember when you had all that work done. That service work is shameful. It is disappointing at times that there is no pride in providing quality work or service. Clearly one can see you value what you have and want things done right. We all want it!

Caliber collision, time to start closing the doors…

Too many people jabbed up to the eyeballs, it's a zombie apocalypse 😅