I made a video showing how I was able to solve my issue. Here's the update to this video and how to fix - ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-nHnyyDRuuVw.html
I felt so depressed because I was having this same problem and nothing here was working. It seems the best solution is to change everything you can possibly change on your account via. the website or app, delete your user, and then remake it. The cause of the problem seems to be varying but if anything on your account was done with some sort of glitch (such as only having a middle name, 3 of the same language, etc.) it will not allow you to log in and may even cause an error when trying to load your own profile.
I have narrowed it down to the network not prompting my main account to accept the new TOS from the 5.0 update. Before tonight the last time I used PSN was in 2015
so basically ig all of the psn networks r down idk why something to do with the error code WS-37403-7 which doesnt exist when you look it up and it wont allow you to connect
There is an PSN schedule maintenance for 7/29/2018 12am-12pm and 08/01/2018. They may have shut the network down for some if not all accounts until they finished. I guess we have to return to the world for a few days.
Same thing just happened to me... apparently it is an issue from the network router(internet) . So what i did was I switched off my wifi( internet) and then i used my mobile data and logged into sony and changed my password... then i put in the new password and boom it worked....
@@SauceHavinMotion ok so I called sony and I deleted my acc in settings and then logged back in by creating a new user with the same gmail and passcode and everything in games was saved but sadly all ss and recordings and browser history was cleared because I deleted that user then made the same user now I can sign back into destiny
Mine just takes me to the home screen after signing in and a message pops up saying "please sign in to psn to use network features"! Basically im having the same issue! I don't have the email nor password to log in on the Playstation site :(
Toxicgorilla 9, turn off your ps4, go on to the Playstation site, then go on to your profile and then settings, privacy settings, and pretty much disable everything. Then log back in.
dec. 24, 2019 won’t let me sign into ps4 network and when i try to it says to update but the update failed when i tried it bc of not being in ps4 network
Brooke Sexton , I done changed my password and tired everything ! I even was thinking outside the box 😂 to to find a solution, but I’m also glad that I’m not the only one who is having these errors , it will be back on
Ahh WTF is going on ? I can’t sing in I tried everything I changed my password and turned off my ps4 restarted everything i did nothing is happening it’s showing me some error (WS-37403-7) dude I’m just playing apex legends and in the middle of the game this happened.! 🤬🤬🤬😡 😑
Yeah I'm having problems too but if you search up PlayStation Network Services and then you press on account management it says that they are working to fix it
This happened to me. I got logged out of my Playstation account and when I try to login with my password it says error. Is this a PlayStation glitch or something?
You will need a support ID. Go to the website click account. The bot will help. Be sure to say no you don’t have access. Then call customer service and it will prompt you to put in an ID number. This is how u will speak to a rep.
I’m locked out of my account they say my birthday date is wrong all information I have given is not correct they have cut me off I’m at a loss what to do
Denise Higson same problem here! Been trying to login after I deleted my user, I couldn’t change my password due to not remembering my “Date of birth” I guess it’s a goner.
March 3 - 2021 I can't access to my account on any platform (PS4, Phone, PC) I can access only if I use mobile data on my cellphone. Can't do shit Error WS-37400-4 keep appearing whenever I try to log in from my PS4. No matter if I use the correct password or not, it's the same error, it's like it's not even trying to connect.
It’s not that hard just turn of ur ps4 and wait until it’s shut for good than hold the turning button and once u here peep don’t let go than wait like 10 second than u will hear another peep than let go. After that take out ur ps4 charger and put in the ps4 than ur controlling than click on the PS on the control than go to the 3rd one that says update than go to network update than start updating like it takes 5 min than u should be good to go.
tried to search on google now why I can'y login into my account and found your video. I also can't sing in PSN, don't know why, never before seen such mistake and didn't use my PS4 for almost half a year and I now I need to play God of War but what the f*ck I can't sing in into PSN but system update I downloaded without problems,, If I was banned I wouldn't be able to download system update. What to do??? Wait? How long???
Video Video I’m attempting redownloading the system update through safe mode right now. If it doesn’t work I’m going to bed and calling Sony in the morning.
Pinned comment was deleted by author. I did this from the Playstation site and it's what worked for me 1. Go to SETTINGS > ACCOUNT MANAGEMENT > PRIVACY SETTINGS 2. Select the Feature you'd like to Settings for (Choose all 3) 3. Change selection to NO ONE and save
jonathan Jajsjdjdjdjdj, Best Solution: Step 1: Test Internet Connection(It will fail signing PSN) Step 2: Go to Profile Step 3: Click Sign In as the Only option Step 4: Input Your ID and Password Done. It worked for me in first attempt I Had the Error Code as CE - 33992 - 6 Set Your Internet Connection in Custom Primary DNS: 8.8.8.8 Secondary DNS: 8.8.4.4 MTU: 1500
I’m having this problem right now and I tried the same solution you tried and didn’t help. Someone knows a way to get this issue fixed? It will be very appreciated.. (September 25, 2020)
The same thing happens to me and idk what to do like I try to sign in and it says “please wait” and it times out and says error like it doesn’t even show me my email or password when it’s ready to sign into the network please help
@@ghhgkkeksk3491 I got help from the admin here, *cohacking* on ìñstàgràm. He just perfectly got my account unbanned after several recommendations and some couple of you tutorial but they ain't helpful .so fast and genius, infact You just got yourself a new subscriber.
I'm having the exact same problem. When I try to log in it says "error occured" When I try to log in with my phone or pc or laptop, the site flips out on me after I entered log in and pasword. It just reloads the same page halfway non-stop. Once it loaded half way, it just starts over. It's so weird. This morning (March 1st 2020) everything worked fine. Was watching some netflix when suddenly I'm logged out and on the screen it says: "you've been logged out because you logged in to a different ps4." That's when the problems started. Any and all help would be welcome because playstation support is absolutely useless
For me it says something about 2 step verification then it said they’ve sent a email and never did but when I go to my account info and password thing and it then signs me out
Nicholas Miller, Best Solution: Step 1: Test Internet Connection(It will fail signing PSN) Step 2: Go to Profile Step 3: Click Sign In as the Only option Step 4: Input Your ID and Password Done. It worked for me in first attempt I Had the Error Code as CE - 33992 - 6 Set Your Internet Connection in Custom Primary DNS: 8.8.8.8 Secondary DNS: 8.8.4.4 MTU: 1500
I switched the network and its working but I don't want to use my mobile network that's the problem. I wonder if I use other Wi-Fi would it be work it?
Pinned comment was deleted by author. I did this from the Playstation site and it's what worked for me 1. Go to SETTINGS > ACCOUNT MANAGEMENT > PRIVACY SETTINGS 2. Select the Feature you'd like to Settings for (Choose all 3) 3. Change selection to NO ONE and save
For mine since I haven't played on my ps4 for some time not for too long though I haven't updated it and if I haven't played with my ps4 for sometime it tells me to sign in again wich I do perfectly fine but for some reason now when I try to update it or sign in it says an error has occurred. Idk what to do please someone help
You have to call to your internet provider and open some ports of the red, look the ports on the support page of PlayStation, select the page that says troubleshooting network, select ports for ps4 and you have to open the UDP and the other one as well, just call and it works!
I think Sony is doing maintenance on ps4 servers and Fortnite is doing same I better not lose my account because this ps account is like 6 years old so I better not lose my epic account to like if you are sad
