Care Management Transformed Innovative Strategies for Personalized Patient Care and Access 

This session dives into how two system practices that are continuously reducing unnecessary acute hospitalizations are innovating their care management strategies. Discover how two practices are providing individualized care, risk-stratifying resources, increasing access with open scheduling, and shifting from automated systems to a personalized approach.
Speakers:
Penn Primary Care Pottstown: System, Urban, Pennsylvania:
• Theresa Walt, Supervisor for Care Management Programs
• Nancy Mclaughlin, Director of Penn Partners in Care
University of Colorado Anschutz: System, Urban, Colorado:
• Ingrid Lobo, MD, Medical Director, Associate Professor
• Kea Henderson, Care Coordinator