Change / Remove Asset Tag - Service Tag on Dell PCs or laptops 

You welcome :)

Yes I had the same problem. It does not work.

@@harycardoso5051 how to find it once in?

*Hi, I heard also that once you change one time your service tag you can't rewrite new one but you can try to reset your bios or update to latest Bios version and do the same thing like I show in this video tutorial.Good luck*

did it end up working?

Sorry for late response, it should work from 12 Gen to 14 Gen but try it cause I don't have anymore DELL products...

@@SVTech-kh2ow It wount work for 13Gen and above but there is a way that i cannot disclose here. Seems like its only for internal dell tech.

@@dudindmitri 12G I have a solution, but I don't know how to solve 13G

@@dudindmitri Can you share please? I'm going crazy trying to delete/change the service tag on newer Dells. I'll even pay you a reward if it works.

@@qq-zf8pz Did you find a solution for newer Dells?

Did you find a solution for newer Dells?

@@trollking99 no

Watch DELL INSPIRON 15R 5521 SCREEN CHANGE HINDI + ( ENGLISH SUBTITLES ) Click here and also like and subscribe my channel for more: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-LhGn_MbkwxA.html

kavita . i have also same issue

GB Hangover Natural Beauty got the same issue

@@Anthony-ts1zj I have solution now i find solution

@@gbhangovernaturalbeauty2372 It can be greatly helpful !

@@gbhangovernaturalbeauty2372 any link ?

@@Anthony-ts1zj can you change service tag number?

It must be, try with exact version from video. github.com/pbatard/rufus/releases/download/v3.4/rufus-3.4p.exe

You mean the three options to choice from where you arrow down and select "DOS-Based Asset Tag Utility". That has nothing to do with Rufus. When you press F12 for a boot menu, pick the USB stick under the Legacy options, not the UEFI options. I made that mistake the first time I booted to it also.

ne dıyorsun amk

Same here, I ran the SLI_Setup and tried to run this in Terminal and couldn't figure it out. Please help!

I'm sorry can you put video on YT how it looks like cause I don't have Dell devices anymore... And also your Bios setting about Boot options

Try booting into Legacy mode rather than UEFI boot mode. I had the same issue as yours. It would boot CentOS only. When I tried booting in Legacy mode, it worked fine.

@@JW-be8wf solved it?

Did you find a solution for newer Dells?

If you tried with rufus to make bottable usb check to see if you get the message about the alternate write mode when building the bootable USB - Use the ISO mode - Rufus now has a challange/response asking what type of write you want to do - Choose the ISO mode - and all should work fine if not try to make bootable usb with another utility like *Etcher* how to installl and how to download check this video below. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-dH5Hm764hFU.html

Hey Ng can you tell me if you ever got this to work on a 7730. Im looking to do the same thing thanks

@@greggraham4007 Sorry, I never got this to work. I am still looking for the way how to change the service tag.

Hi , you need to disable secure boot in order to boot files from usb. This should help you :)... *Good luck* www.dell.com/community/Tablets-Mobile-Devices/Latitude-10-boot-from-usb/td-p/4227054

try older version if not then those support images will not work on your device.... www.dell.com/support/home/en-us/drivers/DriversDetails?driverId=CWF92

Yes, create UEFI bootable usb, here is example: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-9ElESiLIFas.html

@@SVTech-kh2ow not for windows install, the new laptops have uefi only, and i want to remove the service tag. you cannot boot into dos with the live image.

@@tobiasvonah4019 Check on dell support if you can find something for your problem: www.dell.com/support/kbdoc/fr-fr/000124391/activation-du-d%C3%A9marrage-depuis-l-option-dvd-avec-le-mode-de-d%C3%A9marrage-uefi-activ%C3%A9-windows-10-8-1-et-8 www.dell.com/community/Inspiron/BIOS-Setting-to-boot-USB-UEFI-stick/td-p/6239562/page/2 I can't help you with 100% sure because I don't own anymore dell devices to make a testing what will work and what not with UEFI enabled... So do litle research over the dell support , etc ...

*You Welcome :)*

Update, the 50 dell pc’s we just ordered dont even have the legacy boot options

@@TheEpicReapzz *Disable Secure boot, also try to press F12 and see if your usb drive is present.*

Hi, I don't have Dell devices anymore so I can't do testing with errors what user can find while trying to change or remove service tag. I think probably because your device has service tag it may be that your device is somehow protected in someway to don't alow bios modification again ( in this case to change service tag). You can try to kill CMOS using Hirent boot to try to trick this and after that try again to Change service tag. *(I'm not sure if will that work)* #Here is one example how to use Hirent Boot to kill CMOS - Reset Bios: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-VEaOAEazQlI.html *and here is download link:* www.hirensbootcd.org/download/ You can burn this img to CD or make bottable USB. #Another things you can try is to use another ISO support image which you can download from here: pcemporium.webs.com/Dell%20Bios%20Reset.iso If that doesn't work look on Ebay if someona has this Support CD for Tehnicals : www.ebay.com/itm/Dell-Portable-Computers-BIOS-Upgrade-P-N-J1892-Rev-A01-CD/264472686006?hash=item3d93ccedb6:g:9MkAAOSwZEJdhWYg Good Luck :) ...

S.V. Tech Thanks mate.. Will try this and hope can change.. Have a great day..😊

@@shasiindran8631 Good luck :)

Hi bro, upon trying there is an error prompt. Can you guide me..? Please provide your email add. Thanks

@@shasiindran8631 is you computer blocked with password bios or not

some drivers are not supported, it does not work for mine

Hi, You have to boot from Legacy, not UEFI. To fo that go to Bios Settings, Boot options and change from UEFI to Legacy on some another bios is another menu options so check this video maybe can help you. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-X-dOgnToOyc.html or try to set Disabled Secure boot ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-nCxoOyUQqUE.html

Try to disable Secure boot in your bios , and make sure that you set USB to be first boot option. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-hv581vNUcgs.html

@@SVTech-kh2ow You have to change the bios settings from UEFI boot to legacy boot. You'll see nothing in the bios boot when you choose legacy, don't worry. Just hit apply, save and exit the bios. Now hit f12 and you'll be able to boot into BIOS boot options. If you read the document, it states that if your booting to UEFI, you'll only get the start SLI option.

@@SVTech-kh2ow Thanks you so much .. i am expert in Apple ..but i am facing computrace issue on dell and lenovo ... any way thanks for your help...

Hi, if your device is on uefi mode and you can't change to Legacy mode then you need to create bootable UEFI iso image. Here is an example. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ATJVWHfQsY8.html

Hi , try with this commands: ASSET /o new_owner_tag Specify new owner tag (if applicable) ASSET /o /d Delete owner tag (if applicable)

@@SVTech-kh2ow Both of these commands worked. Thanks!!!

Hi, the file is ISO image *SLI_3.0.0_A00.iso* not zip, but if you want to explore image with zip just rename add .zip at the end of file but remember to uncheck "Hide extensions for known file types" from Folder options settings.

Yeah, but, no. ST is already correct on BIOS. I need to change on OS. This didn't work for what I need. :-/

This is how you fix it www.reddit.com/r/Dell/comments/aeaoqt/supportassist_wrong_service_tag/

Yes I know, you here have explained why: www.quora.com/Why-do-some-new-PCs-support-no-legacy-boot

*Hi , you can use same steps like in the video I made , if it doesn't work you can check with Dell support or search the other way over the internet if someone shared.*

@@SVTech-kh2ow ok thanks

Hi , try to set GPT partition scheme inside RUFUS and try again to make bootable iso , also make sure that Secure boot is disabled on your bios settings . If that doesn't work post video on your yt channel to see what is happening. I don't have DELL device anymore and sorry if I can't give you the right directions . :)

Hi - also check to see if you get the message about the alternate write mode when building the bootable USB - Use the ISO mode - Rufus now has a challange/response asking what type of write you want to do - Choose the ISO mode - and all should work fine -

Boot into legacy mode.

Hi, try older version, maybe your is not supported... www.dell.com/support/home/en-us/drivers/DriversDetails?driverId=CWF92

*No, replacing the Service tag doesn't burn your mainboard, only issue what you can face is if you type service tag from another model is issue whit drivers if you for example check on the internet drivers from support using Service Tag it can give you wrong drivers so my sugesstion is to give only the service tag for that model.*

Ty Master.

Us I don't have anymore DELL device, I can suggest you just to try this iso image to run from Virtual machine. Here is example how to use Virtual machine or virtual box: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-J1Bf8FM8yN8.html . I didn't tried that so you can try and tell me if it works or not. :)

@@SVTech-kh2ow I will try that and get back to you.

Hi , try with this commands: *ASSET /o new_owner_tag* Specify new owner tag (if applicable) *ASSET /o /d* Delete owner tag (if applicable) Not all dell devices are supported! Good luck :)

@@SVTech-kh2ow 👍

Nope

*Hi, press F10 key to enter inside BIOS, and go to BOOT options and enable USB Booting, Save settings and go to EXIT. After restart press F9 or F12 key in order to see boot menu and select your usb drive. If yhat doesn't work create usb uefi bootable : **ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ATJVWHfQsY8.html** Good luck*

@@SVTech-kh2ow done that, but you cant run "DOS-Based Asset Tag Utility", you dont gat thie menu out of uefi boot... :/

Boot from legacy mode not Uefi

change boot mode

*Hi, probably your device is not supported with this image.* You can try with this one: ru-vid.com?redir_token=4YiYHImwCwTipZMrwp1ZmVPSZhh8MTU3Mjk0MTMwMkAxNTcyODU0OTAy&event=comments&q=https%3A%2F%2Fwww.mediafire.com%2Ffile%2F4mqkr2n9aqh15j6%2FDell.Bios.Reset.iso&stzid=UgwNGDv-TqqG3oqW-pd4AaABAg.8ujDyJefuFY8ukJfdOhWb_

Hi , try with this iso: ru-vid.com?stzid=UgzocU5yHYrIOPGIDIR4AaABAg.8qk1KNUfdAp8reGorO-fUS&q=http%3A%2F%2Fpcemporium.webs.com%2FDell%2520Bios%2520Reset.iso&event=comments&redir_token=T0_xM12p0UeIKcYkGwe2C6EmNeV8MTU1NjM4MzQ3NkAxNTU2Mjk3MDc2 Or try with this one : www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=r146328 If doesn't work try maybe you can't change service tag more the once by manifactory or there is jumper way in some cases .

Hi, if your device is on uefi mode and you can't change to Legacy mode then you need to create bootable UEFI iso image. Here is an example. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ATJVWHfQsY8.html

Yes: here you are rufus.ie/en/

Hi , maybe on your mainbozrd is already changed the service tag or your device is not supported , but you can try to update your bios version to the latest one and try again if not , try with this iso : www.mediafire.com/file/4mqkr2n9aqh15j6/Dell.Bios.Reset.iso little instructions you can find here: glogicforum.blogspot.com/2015/04/solution-how-to-change-dell-service-tag.html So if you are still not able to fix service tag , then search on Ebay or someone else for "dell service technician cd" .

@@SVTech-kh2ow Thank You for that maybe You have or you kno where i can find that----> community.spiceworks.com/topic/2115876-dstcd-iso-updated-for-newer-laptops I did try version 3.4 unfortunately is to old app.box.com/s/fy9ocpta3x0o5kn320u6kdyj98anu6ng

@@3000kociak Hi , probably you need this one: *"Dell BIOS Service Tag Diagnosis Technician CD A60 J1892"* which looks like this : auctions.c.yimg.jp/images.auctions.yahoo.co.jp/image/dr000/auc0406/users/c16a06caa46b1db855735bffa614ca52bc3fe0c4/i-img1200x675-15280259975m7kze210997.jpg but I currently don't have , you can maybe find on Ebay or some WebShop sites maybe someone has this copy .

If this method doesn't work for you, then try with this one. *Download this file and burn on your CD* www.mediafire.com/file/4mqkr2n9aqh15j6/Dell.Bios.Reset.iso/file *Instructions:* glogicforum.blogspot.com/2015/04/solution-how-to-change-dell-service-tag.html

Try

*Yes but is better to use for the same model...*

Hi, maybe I can help you if you can tell me what problem you are facing :).

@@SVTech-kh2ow Sorry, whats is going on is that, When i try change service tag happen a error an say "cannot change the service tag. please ensure the tag is in a correct format, and the password is disabled", but the service tag is correct and the pw are dissabled

@@William_Wasicovichi Maybe your product is not supported , in yhat case you need another ISO image which I don't have.

@@SVTech-kh2ow but in the asset tag its works

@@William_Wasicovichi Yes but for service tag maybe is not supported or has been already once changed I don't know. Try to conntact Dell support and ask them if this live ISO support your model.

*No , you will not lose data.*

@@SVTech-kh2ow Are asset tag and service tag are same number?

You need first to remove bios password in order do to something.

Look if you have some bios protection, try to reset your bios to default settings and boot again into service tag utility. If the message comes again probably your device is not supported.

No. Just Dell :)

Hi , can you post here one picture of log screen :)?

@@SVTech-kh2ow can you help me?? cannot change the service tag. please ensure the tag is in a correct format

@@trunghoang5629 Hi , try first to delete your service tag then reboot your laptop or PC , make sure that you saved your old service tag ( write to some paper) . Make sure also that you don't have Bios password.

@@trunghoang5629 You can try with this iso pcemporium.webs.com/Dell%20Bios%20Reset.iso there you have more option , for commands write help/ .

@@SVTech-kh2ow how to delete service tag??