For a restaurant that looks so clean and well--lit, I don't know why they would be so reluctant to give even napkins. Still, it was so depressing seeing how empty the bad restaurant was. Hopefully, someone will take notice and improve upon the food/condiments quality.
It's actually a very Chinese thing to do (interject with popular English phrases like "let's go check it out"), but yeah he's speaking English more, maybe for the Chinese audience? Lol