Clearing Error (1H) On Culligan Gold Series 9 Water Softener Service/Lubricate/Repair/Fix

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O-Ring Sizes [2] X 3/8" X 1/2" X 1/16" - [1] X 1/2" X 5/8" X 1/16" - [5] X 1/8" X 1/4" X 1/16"
Culligan Seal Pack Part #01016267
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Last update 01/18/19
Clearing Error (1H) On Culligan Gold Series 9 Water Softener Service/Lubricate/Repair/Fix

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17 апр 2016

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Комментарии : 198

@jimkimmel547 4 года назад

Thanks so much Richard! My Gold Series Water Conditioner was beeping and I got Error 1 with water draining. I called Culligan and they said with this error there is nothing they can do because they don’t make the parts anymore. They told me that I needed a new unit and they would be happy to come out and provide a quote. I was livid! So I searched RU-vid and found your video. I think I may have a slightly different model than yours as the wiring was a little different. I followed step by step and it is working like a dream.

@richardlloydusa 4 года назад

You are most welcome. I am glad to know I could help you and save you the cost of replacing the whole unit. Thank you so much for watching, commenting and the very kind words. I appreciate it greatly. All the best.👍😀

@Davintp 4 года назад

Instructions were perfect - followed and fixed the Culligan water softener on a lazy Sunday afternoon. Very easy to follow and only cost me $7 for the tube of silicon! Thanks so much!

@stephenburry7112 6 лет назад

Thanks, Richard, for the excellent video. It was very helpful in repairing our softener. I had an extra problem when pulling the main valve out. One of the "O" rings moved out into a port and caused the valve to jam about half way out. Your explanation of rebuilding the valve reminded me that the sections screw together. I was able to use a curved needle nose plier to grab the next section and unscrew it. I removed a section at a time until I got to the section that had the pinched "O" ring. After pushing the valve back in a little, I was able to pull the "O" ring out and remove the final sections. Watching your video was indispensable. Thanks again.

@mwwill 7 лет назад

This is by far the best DIY video I have ever seen. It worked like a charm and saved me a ton of $$$$. The detailed explanation, lighting, video quality, etc. were all spot on. Thanks for taking the time.

@richardlloydusa 7 лет назад

You are most welcome. I am happy to hear I was able to help you. Thanks for watching and the very kind comments. All the best.

@davidedgerly 7 лет назад

Richard, you're a wealth of info.. I just bought a house and found my way to one of your videos while looking for water filtration for my house.. Many Thanks Richard...

@richardlloydusa 7 лет назад

You are most welcome. Thank you for watching and the kind words. Much appreciated. All the best.

@burlyboy50 4 года назад

Earlier post (4 days ago). I received the Super Lube and proceeded to follow the video step by step. I just completed the second cycle (Regen) as instructed. Everything works good so far. I found that the cycles worked itself through very smoothly. This was a fantastic video with step by step instructions. I will hopefully update you all in the future to let everyone know if this will fix this issue long term. Thanks Richard. Great job.

@hirmizzz 6 лет назад

One of the best How to videos I have seen. Very clear. Thank you

@XEvoXXx 4 года назад

Thank you for this tutorial. Worked like a charm to fix my leak and Error Code (1) Saved me $350 on a service call

@agrobison3386 4 года назад

Richard, thank you so much for the extremely informative video. You saved my water softeners life. I had the H1code and followed along with your video and fixed it myself! You’re awesome.

@richardlloydusa 4 года назад

You are most welcome. I'm glad to know I could help you. Thank you so much for watching, commenting and the very kind words. I appreciate it greatly. All the best.👍😀

@Chief1063 Год назад

This was one of the best, most detailed and easiest to follow videos I've ever seen. Fantastic job and thank you. Fixed my issue and saved me a bundle of cash.

@richardlloydusa Год назад

You're most welcome. Comments like this make my DAY! 😁️ I'm glad to know I could help you and that you got value from my work here. Thank you for watching, commenting and the very kind words. I appreciate it greatly. All the best.👍😀

@IrfanQamar-sj1rh Год назад

This is a fantastic video for any DIYer. My softener was constantly draining. I bought the seal assembly pack from Culligan and followed your video for the disassembly and re-assembly and not a hitch thanks to the detail and tips you provide!! Saved me a bundle. Thank you so much!!!

@richardlloydusa Год назад

You're most welcome. Glad to hear about your positive results. Comments like this make my DAY! 😁️ I'm glad to know I could help you and that you got value from my work here. Thank you for watching, commenting and the very kind words. I appreciate it greatly. All the best.👍😀

@roberthumphries5678 4 года назад

Thank you a thousand times over! Your video was amazing! You gave me the info and confidence to fix this myself. Saved me the 120.00 service charge. I did have to buy the 100.00 kit so I just greased it all and put new parts in (I only needed the little screen but as you said they didn't sell parts separately).

@sarlaccbreath7701 4 года назад

Hi Richard- just cleared that error code, cleaned and greased this Gold Series 9 as per your excellent step by step instructions! Currently in regen and watching it operate smoother than ever before. Thanks for this great video and cheers from Canada man!

@NumberOneWithACoke 4 года назад

Richard, you just fixed my Culligan. I have the an Estate 2 model with the same seal pack and brine valve as yours. My issue was very little brine refill water was coming into the brine tank when the regeneration cycle was complete. Therefore it was trying to soften 400 gallons daily with only 5 inches of water. I lubricated both the brine valve and the seal pack now the refill water is back to 12 inches. Thank you Richard.

@PCHSSwimDiving 6 лет назад

This video is very detailed and well done. My water softener stopped working just outside of the warranty. I didn't want to spend a fortune to have someone come out. It also is frustrating to have to schedule the service and wait for them to show up when you should be at work. So, I watched this video and initially thought that looks complex. However, I am cheap and work full time. It is an expensive repair and they really only come out when I am suppose to be at work. So, I started the video and followed these instructions step by step. The issue with my softener was that the piston had seized inside the gaskets. I took it apart and applied the grease. It still moved really hard, but it moved. I reassembled the unit and watched it cycle ! It is actually pretty easy. (Notes: I put a eyeglass polishing cloth on the shaft before I pulled with the needle nose plyers to prevent scratching. Also, I used another tool to create a lever to get enough pulling force. I did actually create a small bend in the thin section of the shaft. I had to straighten this, but fortunately I did not break it. Be careful pulling.)

@richardlloydusa 6 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@metalupyourass4497 6 лет назад

Great video. Thank you for posting. I pulled mine apart, lubed all the gaskets, cleaned out some gunk and it runs great.

@berylandjerrymyers2517 Год назад

I truly appreciate how detailed showing & telling how to do each part. You are great at teaching.

@richardlloydusa Год назад

You're most welcome. Comments like this make my DAY! 😁️ I'm glad to know I could help you and that you got value from my work here. I made this video to help people just like you. Thank you for watching, commenting and the very kind words. I appreciate it greatly. All the best.👍😀

@marioportugal7134 3 года назад

Thank you, Richard, for the very informative video. I've been searching for this kind of video since the day I bought my water softener in 2014. Just yesterday, I had the Error 1H on the equipment screen. I was planning to call Culligan to check it. I had the same problem before and I noticed that guy did not replace anything but just lubricated the gaskets. I couldn't follow what he did. And then finally, you save the day. I followed your instructions and really very helpful. No glitch. Thank you. Hope to see some more videos of some of the resolutions to the problems that you may have encountered with your Culligan water softener. Thank you again.

@ericgazcon4589 2 года назад

My piston was stuck and broke. I had to take it out in pieces. Had to go to culligan and bought it for $104 with taxes. Seems to be working now. Thank you sir saved me a couple hundred bucks!

@richardlloydusa 2 года назад

You're most welcome. I'm glad and happy to know I could help you and save you money. Thank you for watching, commenting and the very kind words. I appreciate it greatly. All the best.👍😀

@microbeerreviews 4 года назад

Extremely helpful video. Best one I could find on the Internet!

@richardlloydusa 4 года назад

You are most welcome. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.👍😀

@capt.mvdayslikethis2071 5 лет назад

Richard - Awesome video! Well done with overlay notes and detailed instructions. My system stopped working when Anchorage had our recent 7.0 earthquake. Fortunately we didn’t have too much damage and this was one more thing I could fix myself (WITH your help of course). Thanks from Alaska.

@richardlloydusa 5 лет назад

You are most welcome. Glad you made it through with minor damage, 7.0 is no small quake! Glad I could help. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@spartan3514 Год назад

I'm so glad I found your channel!! This step by step guide was SO helpful!! I had the same error on my water softener and this video saved me time and money!! Thank you!!

@richardlloydusa Год назад

@thewagners8109 7 лет назад

Thank you!!! Your video instructions are were so detailed and spot on!! My softener's motor was stuck in the 3 o' clock position and running cycles in the day time. I was able to get it back to home position and regenerating like normal. Saved me $$$.

@richardlloydusa 7 лет назад

You are most welcome. Glad I could help. Thank you for watching and the kind words. Much appreciated. All the best.

@Moverka 3 года назад

I am a Culligan service tech. Good job Richard. I would just like to add one thing. Turn water and power off before working on taking the seal pack out. You can adjust the brine piston and seal pack piston with a pair of channel locks.

@richardlloydusa 2 года назад

Thank you so much for the valuable feedback. I will pin it to the top of the comments.

@Moverka 2 года назад

@@richardlloydusa thank you. Feel free to ask any other questions.

@richardlloydusa 2 года назад

Will do. Much obliged. Thanks again. I appreciate it greatly. All the best.👍😀

@davenystrom3744 6 лет назад

We just had the whole assembly replaced today. The parts are now stainless steel and was 75 bucks for the job plus the service call. Ours was froze tight. If you find any broken pieces with either plunger, thats it. only Culligan has them. You did a Super job on the video! Dave

@JohnBradshaw123 6 лет назад

Thanks Richard fixed my problem. Saved me a couple hundred dollars on a service call. Thanks a bunch.

@mandingo1125 4 года назад

Thank you This was exactly my issue. Called culligan and was told they don’t make those parts and I would need a new unit. Found your video and fixed it myself. THE main valve was SEIZED solid THANK YOU

@calimolina64 6 лет назад

Thanks Richard for awesome video! I purchased the seal pack from Culligan $250 what a ripoff! They wanted $150 for a service call to come out plus parts, with your video I was able to easily replace the internal parts myself unit is 11 years old thanks for saving me at least $150!

@susanm6210 5 лет назад

Thanks for a detailed video. I was able to fix my water softener with the easy to follow video...!

@danialrooyani7129 6 лет назад

Thank you Richard, this was extremely well described and helpful!

@burlyboy50 4 года назад

My Culligan water softner sticks on a certain cycle and shows the RR 1 error. I watched your video and saved it on my desktop for future viewing. I purchased the Super lube grease as per your video instructions and suggestion. I will follow all of your instructions carefully and let you know how I make out. This SuperLube grease will be shipped out in two days. You did a fantastic job on the video. Stay tuned for my followup comments.

@pauljtee9141 5 лет назад

YOU ARE DA MAN!!!! Thanks for your very detailed video. My softener is in regen mode now!! So nice to hear after not working for over two months. I tried fixing it before but put it together wrong, and saw my error after watching your video. Thanks so very much!!!

@richardlloydusa 5 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@pauljtee9141 5 лет назад

@@richardlloydusa all the best to you too! Just wanted to expand on my experience. After finding my error from watching your video, my softener still wasn't working, so I removed the seal pack again to inspect it, because everything I read said the seal pack was the problem. At the end of the seal pack there are 4 prongs. One was broken off of the old seal pack I removed, and the new one had one broken off as well, but input it in anyway. When I removed the new one, after it didnt work, I inspected it closely and noticed a piece had chipped off the very end by the prong that broke off. It was shaped like a crescent moon, and extended to where the O-ring was. I unscrewed the end part of the old seal pack and put it on the new seal pack along with the new O-ring. Put it all back together, and the darn thing worked!! Again, I wouldn't have known the seal pack consisted of several parts that all screwed together, had it not been for your video. So again, you da man!!! Forgot to mention that i found the small sliver that broke off inside the plastic bag that it came in. Must have gotten smashed pretty good somewhere.

@stevebalaka3292 7 лет назад

Thank you so much my softener started working after following this video step by step.......I did find the grease at a car parts place !!!

@richardlloydusa 7 лет назад

You are most welcome. Thank you very much for watching and commenting. All the best.

@glenk.1639 5 лет назад

Thank you! this video probably saved me a couple hundred dollar service call. As it was, my valve was just filled with rust which I flushed out. I just greased all the o rings, reassembled and everything seems to be working again.

@richardlloydusa 5 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@consult400 4 года назад

Thank you very much for your video. I followed and did the exact steps and the Gold9 came back to life after the 1H Error and the pointer stuck at 3 o’clock put it to sleep. I broke the C ring at the end so ti HomeDepot I go. Just want to add that the problem with my Culligan was the plastic tube (the top of the 2 parts that were lubricated), with the edge sitting in the groove of the cap were OUTSIDE of the groove, which caused the pointer not moving. Thanks again for your very details instruction on how to fix the ERR 1H on the Gold9. Dead on.

@shawnc9933 2 года назад

Thank you for such an in depth video! Was extremely helpful. Probably saved me a couple hundred bucks!!! I did have to replace the system but still saved me a service call!!!

@richardlloydusa 2 года назад

I'm glad and very happy to know that I could help you. Thank you so much for watching, commenting and the valuable feedback. I appreciate it greatly. All the best.👍😀

@lbnewman1 4 года назад

Excellent instructional video, Richard. Thank you...you saved me a bundle of money!

@flying6676 7 лет назад

Fantastic video.I was able to fix my unit after watching this video. Thank you so much

@richardlloydusa 7 лет назад

You are most welcome. Thank you very much for watching and the very kind comments. All The best.

@markpogers372 2 года назад

It seems the main seal pack assembly (black parts, not white parts) is available now through part number 1013083 for anyone else in need. I got that after they didn't have 1016267 in stock and all I needed was the black plastic parts which broke on mine. FYI for others and maybe Richard can update the main post with this other part number as well. Thanks again!

@richardlloydusa 2 года назад

Thank you so much for watching, commenting, the valuable feedback and the very kind words. I am happy to know you get value from my content. I appreciate it greatly. All the best.👍😀

@na-sonf6878 7 лет назад

Richard - THANK YOU for a great video, early last year i had the error 1H, i performed your teardown, the O-rings were looking okay, so all i did was re-lubed and reinstall, no issues for many months, until now. So i figure the O-rings have reached their end of life, so the hunt is on for new O-rings. For those companies that do not print in fractions, but in decimals, here are the O-ring sizes: 3/8 x 1/2 x 1/16 = = 0.375 x 0.5 x 0.0625 1/2 x 5/8 x 1/16 = = 0.5 x 0.625 x 0.0625 1/8 x 1/4 x 1/16 = = 0.125 x 0.25 x 0.0625 13/16 x 1-1/16 x 1/8 = = 0.8125 x 1.0625 x 0.125 Again thank you for a great presentation

@richardlloydusa 7 лет назад

You are most welcome. Thank you very much for watching, commenting and the great feedback. I and I am sure anyone else that comes across it will greatly appreciate it. All the best.

@thisandthatwithchris1984 6 лет назад

Thanks for this great video I'm experiencing the same problem. Unfortunately the dealer Culligan Saskatoon is trying to scam me so I'm forced to repair it myself. This video is well done and very informative! Thanks

@kenfen3104 6 лет назад

Thank you, Richard. You just saved me a fair amount of cash!

@stevefernandez1853 6 лет назад

Richard, Thank you...you just saved me over $400 from those crooks at Culligan. Excellent DIY video...Worked like a charm...trying to wrap my brain around how Culligan could have the audacity to charge $400 for labor on top of the $100 for the parts for what I was able to do with a screwdriver, some lubrication and about 45 mins of time...I truly feel for those folks, especially the elderly, who are preyed upon by industries like Culligan.

@richardlloydusa 6 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. All the best.

@keithcharpentier 7 лет назад

Thank you for this video. Very informative and easy to follow. When I removed the Seal Pack my o-rings were stretched and loose. I went to several hardware stores, but couldn't find 1 7/32" o-rings as mentioned in the video. I used 1 6/32" o-rings and the softner is working! When I went to put it back together my actuator was not in the home position. I figured out I could plug in the softner and when it rotated into the home position I unplugged the softner to stop the motor.

@richardlloydusa 7 лет назад

That's great to hear. Thanks for watching and the feedback. I appreciate it. All the best.

@RALPARRISH 4 года назад

What are the ID OD CS numbers guys? Trying to find these o-rings are kicking by butt. All I need is 3 o-rings and that Culligan Seal Pack is now $192. Please help I'm so lost. Amazing video by the way!

@hitenshroff 8 лет назад

hi Richard, thank you for your video, I followed your instructions to clean the parts and put them back in. I had a E1 error on the medallion Culligan, after cleaning the regeneration cycle completed without any errors.

@richardlloydusa 8 лет назад

You are most welcome. Glad I could help. This reminds me I need to buy more salt. Thanks for watching and commenting.

@georgearquette8091 5 лет назад

Nicely done Richard. My unit is running good. Thanks!!!

@richardlloydusa 5 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@iniguez619 5 лет назад

Thanks man, saved me a ton of money too! I had E1 on gold medalist and worked perfectly.

@richardlloydusa 5 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@jesusmata5852 5 лет назад

Thanks for the info Richard I had been looking for a video like this one a few days. It was very helpful . We have a different system but on the inside it's the same as yours on ours it E1. I followed your instructions and it was fixed pretty quick. I sure do thank you.

@richardlloydusa 5 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@robertyack1661 7 лет назад

Great job on your video. I have the same issue. I'm having a very hard time finding the Seal Kit!

@richardlloydusa 7 лет назад

Your best bet is go to your local Culligan representative and ask for the part there or if you are patient search through Ebay once in a while you can get one there too. Here is the part Culligan Seal Pack Part #01016267 All the best.

@stafforddavis5638 6 лет назад

Thanks. You are in point.I did make two mistakes. 1. Did not make sure top plunger was not in cam groove. 2. I cracked threads in lower plunger assembly cap putting it back together. I think the assembly was brittle anyway due to my water. I went culligan and bought the entire assembly for $190 with tax. They were very helpful and reinforced everything you said. They said a service call would have run approx. $500!

@richardlloydusa 6 лет назад

I am glad I could help. You are most welcome. Thank you for watching, commenting and the kind words. All the best.

@epochtechie6862 2 года назад

I enacted the bypass valve and then shut off the power. After few mins, I powered up the softner and manually started the REGEN process by clicking the button twice. I am sure it’s a temporary solution but it’s working so far. Will try your solution should the problem reappear.

@richardlloydusa 2 года назад

If it works, don't fix it. Thank you so much for commenting. I appreciate it greatly. All the best.👍😀

@gskibum Год назад

When you powered the water softener back up and manually started the REGEN process, did you also open the bypass valve back up or did you leave it closed?

@PJ-kx4of 7 лет назад

Really great video - THANKS! Unfortunately, when I pulled the lower sealed unit, the ss shaft came out without the rest of the insides and the o-rings. Only the cap portion and one large o-ring came out with the shaft. I guess I need the seal kit from Culligan, but do you have any tips on how I can get the insides out to replace everything? Thanks again.

@gakag3441 8 лет назад

That was an amazing video with all details great job thank you I will be watching and subscribing to all your channels have s wonderful day

@richardlloydusa 8 лет назад

Thank you very much. I appreciate you watching and subscribing. All the best.

@lucasduarte7844 6 лет назад

Thank you so much bud!! you save me a least 145 + taxes !! Great video and explanation.

@templeleegrundy6207 4 года назад

Great video, worked and saved me some money!! Thank you!!

@simoindusatex7814 6 лет назад

hi Richard? thanks for your video. Also do you have test the counter of water used inside the culligan? Thanks.

@samuelrosario1 7 лет назад

Thanks that was a big help and great step by step info!!!

@richardlloydusa 7 лет назад

You are most welcome. Thanks for watching.

@craigmartin1806 8 лет назад

I had leaking. got the parts from Culligan. replaced them and it's not leaking any more. thank you so much, this video was great.

@craigmartin1806 8 лет назад

the big piston wouldn't go in all the way. I used a wooden handle to gently tap it in.

@richardlloydusa 8 лет назад

You are most welcome. Thanks for watching and commenting.

@shootermcgavin9270 2 года назад

Just followed your video and it solved my issue, thanks so much!

@richardlloydusa 2 года назад

Glad to hear we saved yet another one. Thank you so much for commenting and the very kind words. I appreciate it greatly. All the best.👍😀

@JosePoop 7 лет назад

Great work Richard. Thanks

@richardlloydusa 7 лет назад

You are most welcome. Thanks for watching. All the best.

@richardrucker8860 Год назад

FYI - I have now had to fix an Err 1 *twice*! So let me add my 2 cents worth. Richard Lloyd’s advice is on the money. My first repair was about 1 year ago and I figured it would last 10 years. It did not. A few days ago I again heard non-stop water running with the dreaded Err 1 appearing on my softener. Looking inside, the damn thing was stuck again at the “3:00” position described by Mr. Lloyd. I again took it apart using Mr. Lloyd’s instructions and again the big black plunger / valve thing-a-ma-bob was stuck. I had to yank it out with channel locks. It was again gunky and the internal plunger was impossible to pull. I had to unscrew all the separate pieces to release this plunger, being careful not to lose the O-rings and washers. This time I essentially polished the plunger with 3800 grade car polish!! It was as shiny as glass! Now based on advice elsewhere the last time I fixed it I used Vaseline. It lasted one year - no exaggeration. It was gunky and the plunger did not move. This time I used Super Lube - and it seems much better. We shall see. If I am never back here again you will know Super Lube is the way to go!!

@thefrenchhorsewhisperer6989 7 лет назад

Great video. I think you just saved me many $$$$. Thanks!

@richardlloydusa 7 лет назад

You are most welcome. I am happy to have helped you save money. Thanks for watching and the kind comment. All the best.

@janames704 5 лет назад

Thank you so much for this video, excellent views & explanations of how the parts fit together. I have it bookmarked for when I have to do it again, as my unit has seemed to do this every 2 years. big $$$ savings to be able to do it myself.

@mirullah1003 5 лет назад

Are you lubricating the parts or replacing them every 2 yrs?

@kristenhamil3403 4 года назад

Richard this video is so helpful... but my cam load is still not in the home position.. how did u move that back to where it belongs?

@samcamp5980 6 лет назад

Worked like a charm.

@geechisuede98 6 лет назад

Awesome video. Helped a lot! Thanks

@richardlloydusa 6 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. All the best.

@KimberlyKodatsky-gu6wt 11 месяцев назад

This video was amazing and wanted you to know. Thank you!

@richardlloydusa 11 месяцев назад

You are so welcome! Comments like this make my DAY! 😁️ I'm glad to know I could help you and that you got value from my work here. I made this video to help people just like you. Thank you for watching, commenting and the very kind words. I appreciate it greatly. Subscribe, Click The Bell and stay tuned! All the best.👍😀

@roymcclory1254 4 года назад

Excellent video, thank you very much!!!

@richardlloydusa 4 года назад

You are most welcome. I am glad to know I could help you. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.👍😀

@dspecko 2 года назад

Great video Richard - giving it a go this week...

@dspecko 2 года назад

Done. Amazing. Thank you!

@richardlloydusa 2 года назад

I'm glad and very happy to know that I could help you. Thank you so much for watching, commenting and the very kind words. I appreciate it greatly. All the best.👍😀

@THE_CHOAS_ENGINE 4 года назад

So I bought all new seals etc as you did... super lubed everything... everything works just like it should... BUT... I can still hear Water draining out the waste line not only as soon as I unbypass the water but also after a full hour regen. My water bill last month before I even knew what was going on was $400. So now I replaced everything and it STILL drains... ANY IDEAS where to go when you do everything in your video an it doesn't stop water from draining constantly out the drain line?

@timyen75 6 лет назад

Very detail for 1 hour clip .Thanks

@richardlloydusa 6 лет назад

You are most welcome. Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@stanlanman9519 5 лет назад

Great video. My seal pack is stuck in the 3 o’clock position and the motor will not move it at all. I have repaired and lubricated it in the past but was able get the seal pack in the home position then. Am I likely to destroy anything other than the seal pack from just pulling harder. I applied some leverage to the seal pack and still could get only a little movement.

@richardlloydusa 5 лет назад

Not sure at this point what option do you have but to pull it? Usually it's an O ring that broke that causes it to jam. Thank you for watching and commenting. I appreciate it greatly. All the best.👍😀

@joeygonzo 6 лет назад

THANK YOU!!!

@rbgsingh 7 лет назад

Ok so my water softener did this and I fixed it using your video. Thank you very much. This was back in August. Here it is in January and the problem came back. In your experience does it come back often? I don't want to have to call culligan and pay for them to come out and then pay for them to fix it. Any advice would be helpful. Thank you.

@richardlloydusa 7 лет назад

I have not had a recurrence but I suspect in your case you may have some poor or worn out components check the O-Rings and see if they are damaged, if they are replace them and if that does not fix it you can buy a new replacement from Culligan and replace it yourself, not cheap but cheaper then having them do it. They will sell you a replacement kit if you ask them for it. Thanks and all the best.

@em1103 6 лет назад

Hey Richard. I followed the steps in the video and it worked great. The only problem is now I seem to have developed a slow leak somewhere and it's pooling at the bottom of my resin tank. Its not coming from the brine tank. It seems to be coming from somewhere behind the culligan cover that's around the resin tank. Any thoughts?

@richardlloydusa 6 лет назад

I had a similar leak (after bumping into it with car LOL) I was the bottom seal on the assembly where it connects to the resin tank. Bypass the system like I show in the video undo the collar and look at the seal. I just had to re-seat the seal and that fixed it. If it's not that you will have to do some detective work to locate the leak. Thanks.

@angelomasannat 4 года назад

Mine after it moves but my issues after regen you can hear water , but after it's done is making none stop hising noise like ssss i reprogram it and it won't go away no code ?

@lexbeltran1354 7 лет назад

Culligan told me to unplug my system, but it still is running. Will anything be damaged? Culligan will be coming tomorrow to check it out. Great video!

@richardlloydusa 7 лет назад

You can unplug it and turn the bypass valve so no water flows through it. You can see how to do this at the 4:15 point in the video. Make sure you turn it back on when you are done or you system will not be able to soften the water for you home. Thanks.

@vsman79 4 года назад

Extremely detailed video. Well done, thank you!!

@richardlloydusa 4 года назад

You are most welcome. Thank you for watching and the kind comments. All the best.

@jayanderson228 7 лет назад

Great Video! I had 1H and it was stoping at the 3 oclock position. I was able to follow video all the way through, turned it on and it started cycling just like yours at the end. So, I figured i would let it finish off the regen and I would run it through another cycle in the morning since it was late. I went out this morning and it was still cycling. I unplugged it and the water kept cycling so I turned off the valve and scratching my head now. Any advice?

@richardlloydusa 7 лет назад

Sounds like it is jammed again. If it is going through the regular cycle it should not take more than 45 minutes (give or take a few) Thanks.

@jayanderson228 7 лет назад

Thanks for the feedback. I ended up just replacing the part and good to go now. Ordered it online from Culligan of Danville, KY.. The Price is $84.88 for the kit. Fast shipping and good communication.

@carmenalcala7297 7 лет назад

I had to stop when I was removing the larger seal with several O rings because the metal portion I was pulling on to remove it extended forwards towards myself and I do not know what that means? Should it slide out or before that how many times you turn it or counterclockwise before you pull it out( you mention in your video friction) ? Thanks C

@richardlloydusa 7 лет назад

Did it slide all the way out? Thanks.

@chrismurphy7922 Год назад

I believe I have the same issue with my water softener but I’m not seeing any error codes. Can you please help me?

@ProStudioConnection 5 лет назад

Very helpful. Does anyone have a part number for the inner seals? They're about 1" outer diameter maybe 0.62" inner and 0.15" thick. I think that these get stiff with age which contributes to the valve binding up.

@THE_CHOAS_ENGINE 4 года назад

I think mine are done too... you are referring to the white thick seals that fit in between those 9 pieces that unscrew... NOT the large black O rings the thcker white seals... did you ever find out your answer? I'm expecting to be really ripped off by culligan parts.

@francesorozco478 8 лет назад

Excellen video and instruction, great job! Unfortunately, when I tried to take out the lower plunger assembly, it broke on me. I bought a new kit ($115) and installed it. This resolved the initial problem of it getting stuck but now it still won't produce soft water. I think that pieces of o-rings or plastic got stuck inside the valve. Any idea on how to disassemble the valve?

@richardlloydusa 8 лет назад

Can you manually cycle the unit and see if it completes a cycle without failure? Also check that your salt has not hardened or formed a bridge. Thanks

@francesorozco478 8 лет назад

Yes it completes the cycle without failure. I watched your video replacing the seal pack assembly and tested it and it finished completely without any problems or errors. I also cleaned out the brine tank and removed all the hardened salt. When I run a manual regen cycle, it completes without any problems but the water is still hard. I also changed out the media in the tank thinking it was bad. What I'm asking is if you know how to rebuild the valve completely (if it's even possible) not just the seal pack assembly and the other piston that you mentioned in your video. I don't understand why it would go through a complete cycle, use up my salt and still not soften the water. Any help will be appreciated. Thank you.

@richardlloydusa 8 лет назад

I am sure that you can disassemble the valve completely but I would adjust your hardness setting in the configuration settings first. Of course they will be different as water hardness changes from location to location. You can can check it by using the program button. My hardness setting is at 30 i believe the higher the number the higher the hardness. Also make sure your bypass valve is open 4:18 in the video. I turn mine 9 turns from fully closed. Clockwise to close then turn counter clockwise 9 full turns. Please tell me if any of this helped. Thanks.

@AT3Engineer 7 лет назад

Richard, I may have missed it, but what size are the O-Rings on the outside of the segmented black plastic assembly? Mine are stretched out and causing a problem as I try to reinstall it into its hole. Thank you.

@richardlloydusa 7 лет назад

Here are the various O-ring sizes: O-Ring Sizes [2] X 3/8" X 1/2" X 1/16" - [1] X 1/2" X 5/8" X 1/16" - [5] X 1/8" X 1/4" X 1/16" Culligan Seal Pack Part #01016267 I believe the ones you are looking for are the [5] X 1/8" X 1/4" X 1/16" O-Rings Thanks

@tylerc9206 7 месяцев назад

Good tutorial but when pulling the bottom part out with needlenoze it broke after the second o’ring

@xudongao1206 4 года назад

我看了一个简化版的维修示范，结果把零件给拔坏了，早知道看您的详解版的就不会出差错了！谢谢您！

@rajiibrahem7281 5 лет назад

I HAVE Aculligan water softener PLM CAT 769970 AND I NEED A CATALOG ( USER MANUAL)FOR THAT CAN YOU HELP ME THANKS

@Libra9240 3 года назад

I replaced the seal pack with a new one without adding more silicone grease. The regen mode operates for five minutes but then stops and triggers the repair phone icon. Would replenishing the silicone grease solve this problem? Also, the water in the drain hose moves vigorously in the service mode with the circuit board power removed? Is this normal?

@richardlloydusa 3 года назад

I find that the problem with this system is not just lubrication but also the O-Rings and the plastic housing. Look for damage in both. If the unit does not go through a whole cycle you may have a broken part. But if it's working there is no need to fix it. Check this forum out: www.doityourself.com/forum/water-softeners-air-filtration-systems/527699-culligan-water-softner-brine-draw-issue-resolved.html and understand you may have to buy the rebuild kit but at least you can do the job yourself and save yourself $$$$ Thank you for watching and commenting. I appreciate it greatly. All the best.👍😀

@debbiecunning8946 6 лет назад

Hello Richard, I am trying to repair my Culligan Gold Series 9. When I tried to bypass the water softner, I discover the bypass value is not functioning. I obtained the correct replacement part from Culligan and shut off the water to the house. The trouble is the old plunger is stuck in place. How do I remove it?

@richardlloydusa 6 лет назад

More than likely one of the O-rings is jamming it. I suggest using a puller if you have one or a pair of vise grips. Try not to mar the surface of the stainless steel shaft as it will then need to be replaced as it will no longer be water tight. You may have to change the plunger assembly if it get's damaged in any way. The O-rings can be replaced though. Thanks.

@kascarygmail 7 лет назад

Thank You!!!!!

@richardlloydusa 7 лет назад

You are most welcome. Thanks for watching.

@ebbyt00 5 лет назад

mine would not draw ,i cleaned everything but still no draw and water coming out from brine draw line instead of suction

@billgearheart6242 7 лет назад

on the bottom plunger the steel rod comes out therefori can not pull the bottom plunger out any ideals video is excellent

@carmenalcala7297 7 лет назад

Bill Gearheart did you fixed your problem?

@thearrogantoracle 6 лет назад

I suggest not turning the pack with pliers before removing it. Mine snapped at the treads immediately, so it's $250 for a new pack. If it doesn't come out with pulling alone, there is an easily removed cover at the back you can remove and push the pack out. Careful here too as the pack has those 4 legs at the back that are also easily broken.

@oddcopter4113 6 лет назад

This is the best tip on here! Pulling the bottom plunger is not the best method if it is stuck at all. Removing the back cover is simple and then it is easy to tap through with a small wooden dowel being careful not to tap on the 4 legs! Thanks! you saved me $250. Sorry you discovered it late, but thanks so much for the tip.

@richardlloydusa 6 лет назад

Thank you for watching, commenting and the kind words. I appreciate it greatly. All the best.

@tylerc9206 7 месяцев назад

Mine snapped. Wish I saw your comment an hour ago.

@ebbyt00 5 лет назад

did you take eductor assembly off

@khalpin1969 7 лет назад

Richard- I own a medallist series and mine displays E3 error. Any idea what this means?

@richardlloydusa 7 лет назад

Here is what I found on that specific E3 error: www.manualslib.com/manual/859287/Culligan-Medallist-Series.html?page=8 Thanks.

@khalpin1969 7 лет назад

Thank you Richard. Much do appreciate this. I have unplugged a few times and appears to work then goes back to E3 mode.....

@richardlloydusa 7 лет назад

More than likely the valve is jamming and causing the error. I would have a look at it and see what state it's in. The main issue with these units seems to be this valve assembly. Thanks.

@kmstoneroller 8 лет назад

Re: 19:21 lower plunger warning. Also, attempting to rotate a very stuck plunger clockwise will crack the first (or outer) plastic cover at the threads. The shaft comes out but leaves the remaining parts of the plunger in the body. Crap.

@kmstoneroller 8 лет назад

end cap seen at 30:58

@richardlloydusa 8 лет назад

Unfortunately if you break it you will have to buy the whole kit from your local Culligan rep. Thanks.

@richg1348 4 года назад

Thanks for the detailed video! I did not have an error code, but my Gold Series 9 was constantly draining slowly. The cam was in the home position and not stuck, so I figured it must be bad seals or o-rings leaking. I chose to buy the Culligan seal kit and got it locally since for some reason they gave me a good price with a big discount. I swapped the seal assemblies with the new ones and all is good now! It looks like some of the inner seals that the piston slides through were bad, the outer o-rings looked fine. For another choice of lube, here is what I used. It's Super Lube 56204 specifically for o-rings (silicone; food grade; etc). www.amazon.com/gp/product/B07C3CZ9CL/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1

@justin20012 6 лет назад

I was pulling out the metal piston that is inside the “plunger” and a part of the plunger broke and now I can’t remove the plunger Any thoughts?

@justin20012 6 лет назад

FYI I was able to use a screw driver and get it out Replaced the whole kit ($115 from culligan)and issue resolved! Thanks a million Would have cost me a lot more of it wasn’t for this video

@richardlloydusa 6 лет назад

Have you tried a pair of needle nose pliers. Be careful not to damage or scratch the housing. You will have to buy a new assembly after you are done. Thanks.

@justin20012 6 лет назад

I did try the pliers but one of the o-rings got stuck when I was trying to pull it out, so I had to pull hard on the assembly which broke it, the kit was only $115 and its been working for a couple weeks now! thanks so much for this video!

@saxmobster 6 лет назад

Do you know the part numbers for this and did you order it online or in a store somewhere? I too recently cracked some of the plastic on the plungers. I cleaned this all out per this video last year. Man those things are hard to pull out!

@saxmobster 6 лет назад

Never mind. I went to my local culligans today and they just referred to it as the "Seal kit". I was pleasantly surprised that it was only $50 (also came with the white plunger parts above it too)!!!! I can't imagine what I would have been charged to have someone else replace it all. Also my original seal kit had broken off inside piece by peace. Seems like a bunch of my "O" rings had worn out and broken and were causing it to not slide out very easily and were getting stuck when i tried to pull it all out. Then I noticed I could remove a few pins off of the back and take off the back cover to the seal kit area. At that point I was able to just use a screwdriver handle and a mallet and gently tap it forward with out scratching up the inside of the housing. All in all i was able to familiarize myself more with my equipment which will hopefully save me more trouble & money down the line. My initial O rings lasted over 3 years and I guess started to fail (our well water is pretty hard here in North East, PA.) Anyway this video is great and thank you for posting it. I appreciate the thoroughness especially when you're dealing with a several thousand dollar piece of equipment.

@jeffohlsen2504 6 лет назад

DO NOT USE Super Lube Synthetic Grease! It will cause the o-rings and rubber grommets to swell, causing a worse problem than the original problem. The o-rings swelled so much that I ended up breaking the seal-pack while attempting to remove it. Even on the video, I could see that one of the o-rings had already started to swell. The Culligan User Manual specifically says to use a Silicon Grease because the petroleum based grease will cause problems with the o-rings. I found out the hard way that the Synthetic grease causes the same problem. I talked to a Culligan repairman that informed me that a DOW 111 silicon grease should be used.

@bcoverss 5 лет назад

amzn.to/2pZkg8B

@RussHodes 5 лет назад

Why hasn't Culligan ever published simple videos like this! I called to get my gold system services from the same dealer that installed - they made me pay for the service call first, then scheduled it 7 weeks later !? Worse, they didn't even make the appoint, after waiting all that time. Yes, it's my local dealer's fault, but knowing this now, I'd rather replace my Culligan system with Kenmore or Whirlpool system, which come with full service manuals and on-line DIY guides ! Sh