Very helpful! I am wrapping up a project for class where I built a website for a local club and was totally unsure what to include in the handoff process. This clarified the process a lot!
Great video Jesse! Very valuable information here, is worth it to give that extra mile for the client instead pf just handing them over their new website and leaving them clueless about what to do next. I love your videos and everything you do to help other web designers!
Awesome video as always Jesse! Your content is extremely helpful. Maybe you could make a video going into the specifics - per say you're making a WordPress site for a client; how do you initialize the setup, do you get them to create an account, add a credit card, then sign in using there credentials, etc. Or hosting a site using AWS, how do you go about doing that. I'm a junior web dev, and have never freelanced but I'd love to dabble with it. These things would immensely help me in taking the next step!
Great video Jesse! I have used a combination of pointing my clients to a video tutorial if it was expedient, and alternatively, creating my own non-client-specific video tutorials that not only could help this client, but all the effort I put into the video could then be used to point other clients to without reinventing the wheel. This was done during the build whenever they had technical questions about maintenance. But, I can see how for the actual handoff that providing private custom client #screencasts would give an extra #whiteGlove service level to it.
Super helpful to know! Definitely the hand off is such an important factor in the process. It makes the client feel good if done well and that you don't end up coming across as a big ole juke.
@@JesseShowalter Jesse Showalter definitely still trying to refine the steps. But basically from beginning to end I am consistently checking in with client to measure if the solution is lining up to the initial objectives. Basicaly being as transparent as possible to keep the relationship strong as the project progresses. Even toward the end, I am making sure all their needs and questions are addressed to when it comes to the responsibility they will have after the handoff. Still learning how to follow up and check in on the status without coming across aggressive or nosey.
Sir, I would like to know the very basic question how do you exactly hand it over to the client, means by pendrive, or in DVD, etc., Or is it your responsibility to launch the website for the client? Do freelancer charge for doing so?
3:15 the thing about this is that as tech changes, the way a cms functions or updates, the way google does its website validations etc., content like this (guides) can be outdated and lead to confusion and mistakes. How do you tackle that? By updating all the guides you've sent every now and then?
Great video :D thanks a lot for creating it! What kind of projects do you do in general? Are they more CMS based or do you also do single page applications from scratch? And it's also really helpful to have a checklist before you handoff the finished project ;-) That way you don*t forget about all the little things like SSL redirects, contact form email address, gdpr, ... This one oftentimes saved me a lot of trouble.
Thanks for this video, this was very informative! Not sure if you have touched on this in another video but how do you go about domains and hosting for clients that are not too tech savvy and have no clue about these things? Do you walk them through on how to purchase these and guide them on the renewal process etc?
Really good work! I've been watching your content as a way to get into my own project on a startup. As a beginner, though, I've been wondering "what gets handed off?". If the designer just designs, what exactly gets handed off to a developer? Is it some html and css files? Or is it just Sketch or Figma or Adobe XD files that are really just a prototype?
Hi! Question...do you charge extra to make a video for them to hand it off? 2. Do you feel that it is giving away your design secrets? For example certain plugin etc that you are using to make their site? Then they can just never hire you to maintain their site
I am confused that should we use our gmail and payment details to purchase the domain/hosting? If we use our gmail to purchase then how can the client get access and authority on the website?
So, if I'm beginning to build my first website for a client, and I choose (let's say) SquareSpace , when I register for a SquareSpace account, am I registering everything in my name, or their name? ...Because, it's their business, and I will be handing it over to them... ...But I may create a few dozen more websites to other clients, with SquareSpace... Will I be creating a new account everytime? Will I use the same account to create a dozen different Websites? Or will I keep the website, and manage them myself?
If you haven't already found your answer, Honey and Co. Creative has a video up explaining how she moves ownership to the client when she builds (she also uses SquareSpace).
