Mastering one-on-one coaching hinges on several key practices. Firstly, delve deeper than surface-level information to uncover true motivations. Ask probing questions to understand the "why" behind goals. Secondly, thoughtful planning is essential. While the structure isn't rigid, consider the situation and tailor questions for each individual. Building trust is paramount. Create a safe space for open communication by fostering clarity and avoiding confusion. Before offering solutions, prioritize understanding your team's perspective by actively listening. Finally, empower individuals through coaching, not telling. Guide them to find solutions and cultivate a collaborative coaching environment.
Key Takeaways:
Move beyond surface-level chit-chat. Understand your Salespeople, and ask "why" repeatedly to uncover core motivations that drive performance.
Thoughtful pre-planning is crucial. Consider the situation and tailor questions for each individual coach.
Build a safe space for open communication by emphasizing trust and avoiding confusion.
Before offering solutions, prioritize understanding your team's perspective by actively listening.
Empower individuals by guiding them to find solutions, and fostering a collaborative coaching environment.
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14 окт 2024
