Coaching’s Measurable Impact On Improving Patient Experiences 

This week on the Healthcare Experience Matters show, we’re interviewing Elisa Grace, the Vice President of Coaching at the Healthcare Experience Foundation (HXF). Elisa joins us to discuss coaching's role in elevating excellent patient experiences and showcasing some of its measurable impacts.
We also explore into the common myths and misconceptions surrounding coaching, clarifying what it is and what it is not.
Furthermore, we look at how coaching can create a measurable impact on patient care and outcomes while introducing Elisa to our loyal podcast listeners with her first ever appearance on our weekly broadcast.
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