COD Revolution | SOLUTION ON MOST OF THE ONLINE SHOPPING COMPLAINTS by UIC 

We are the change that we seek,Be the change ,Be the future. #CODRevolution

whenever Prasad sir wants to say something serious​ he always wears his spectacles! This gives a great Impact! #CODREVOLUTION #DARJA #UIC

I have ordered one item recently again from PayTM, I will follow your guidelines you have given, lets see what happens this time. #JagoGrahakJago

Hi Prasad I don't usually comment on RU-vid but there are few things that i feel is wrong/incomplete. 1) There is a limit on the amount for COD delivery, expensive mobiles/laptop will surely going to fall under this bracket. 2) The COD revolution you are talking about will also increase the black money flow, as the COD transactions are hard to track. 3) The third party logistics company uses extra packaging material for the expensive mobile phone which cannot be tempered and you'll never see any cases of wrong/empty parcel in such packets. 4) Whenever you order a LED/TV, company do provide the open delivery as there is no harm opening such product because the seal can be re-pasted to the product in case of any issue where in in mobile cases once the seal is open, no one can help in replacement/return 5) The open delivery isn't allowed until and unless there is any tempering on the parcel, this implies to the sellers as well. 6) If we keep on refusing the orders just because of open delivery, the COD option will be deactivated by the e-commerce website for that particular customer 7) Also COD order attracts the charges called "price transfer charges" which is given to logistics company and if you pay via debit/credit card for such orders, e-commerce/sellers will be shedding out extra amount for the same product. (Also this is very rare where we can pay via card for COD orders) Though the thought is amazing but it has some points which will stop it moving forward, before creating any revolution we need to take this up with the E-commerce first and then we can bring any change. I'm not criticising you work, just adding few part to your video. I love you work and passion towards it. Do think about the above points as well.

i had tried Many Times To open The package Before Pay But The Delivery Body Never Allow Me To Open... Now I Will Reject If He did Not Allow Me To Open Before Pay.. Thanks For The Suggestion..,

Few Facts to be Noted: The average return rate on COD orders is about 20% which is a direct expense for the sellers selling their products on marketplaces. This revolution is fair but its going to be done at the cost of sellers money. My question is if you are trying to be fair from the buyers end then please also re-look at things from the sellers end. As you know that the competition is tough and margins have gone down drastically in online business. If you revolutionize this concept the average return rate will shoot up to minimum 40% which means many of the online sellers will have to stop selling online and will make huge losses in business. I dont think its fair to thing from one angle. Instead of COD revolution i think you can talk delivery revolution wherein consumers do not accept packages unless being allowed to be checked by them in front of delivery boy. COD returns is the major reason for many online sellers being at loss and this revolution is just going to put them in more trouble. I welcome your thoughts on this. If you need more facts about ecommerce you can approach me.

08:53 Delivery boy was Deepraj in this video 😂😂😂😂

दोन दिवसांपूर्वी मी अमेझॉन कडून एक ऑर्डर केली वस्तू ती आज सकाळी माझ्या घरी आली. मला घाई असल्या मुळे मी ती वस्तू घेतली आणि पैसे त्या Courior वाल्याला दिले तर तो मला स्वतः bolla की sir एकदा इथेच चेक करून घ्या पार्सल नंतर जर चुकीची वस्तू असेल तर रिफंड साठी तुमचा वेळ जायला नको. मला खूप छान वाटले त्याचे हे बोलणे ऐकून पण जाताना तो एक शब्द बोलला की तुम्ही UIC ची व्हिडिओ नाही बघत का, नसेल तर बघत जा!!!!!!!

What's the mic u r using please i want such a clear voice for my live stream 😅

Bro maine 4 baar whey protein mangwaya tha Amazon se aur har baar packet khola hai delivery wale ke samne. but haan paise toh pehle hi lete hain wo loag. but ye hai ki mai product bina khole nahi leta aur agar aise hota hai toh paise nahi deta.. 1 baar Maine product return b kia hua hai Rediff se.. :)

Deepraj as delivery boy...Like if you noticed too...

Agar us boy ne record he nahi kia to ?

Most of the Flipkart delivery boy ( Ekart )open the parcel and show that to me...but that's doesn't apply to Amazon ( Amazon Transportation service)

I completely agree with u sir.. I too follow this process.. even if I order book ,then also I open it in front of them.. it's a great step..

8:50 Thug Prasad activated! :)

one more thing that the delivery boys sometimes don't get the house location and they deliver the product on the road itself on their vehicle. I have also encountered a delivery in which the delivery vehicle was a tempo. In this case they deny to come to the house and deliver the parcel on the road itself. That also must be look into

Prasad sir this is a great and best step! we all are with you! #UICFAMILY

Agreed ! ✌

#UICfamily agar aapko yeh video pasand aaya toh iss video ko 3 logo k saathe share karo Aur un 3 log ko bolo ki aur 3 logo ko share kare..... keep supporting to Prasad bhai

deepraj was the delivery boy ,😂😂😂😂😅

sir Maine ek mobile mangwaya Tha Flipkart SE uss moblie m restart ki issue thi bar bar phone restart ho ja Raha Tha jab Maine complain kiya to wo bhot Muskil SE phone lene aaye 5-6 bar complain krne k Baad jab wo mobile lene aaya to mujhe pata chala ki bill par Kuch or imie number Hai or phone or kuch or to delivery boy phone le Jane SE mana kr Diya maine fir complain kiya fir same hi huaa or mobile nahi le Gaya sir koi solution bataiye...

sir replacement kitni bar Kar saktey hin....

Nice Idea: Ye video dekhne k baad Kuch log pareshan hore honge regarding the discounts they get for online payment (cc or dc) in this case also follow UIC and try to open the package in front of camera so that agar aapko koi wrong item milta hai bajaaye jo aapne order kiya h to vo video apke k liye ek sabut k tarah kaam kar sakta h for a return or replacement ThankYou for the video Admin.

#CODRevolution it's awesome bro I did this before some months but they didn't allow 😪 then I refuse products

Happened to me also, i ordered dumbells and i got incline decline bench that too one piece of that package, i sent that item back to the courier. But due to lack of knowledge i didn't took pics of the product, but the courier cooperated with me, they sent me pics of the delivered item with awb no on the parcel. with pics of the packed and unpacked item. because if we want to replace the item, we have to sent the pics of the delivered item to the seller. So this video is very helpful. By the way i asked for replacement, and took that much headache, because i paid via net banking.

#uic mai isko 2 saal se follow kar raha hoon ( recording& unboxing in front of delivery man)

Yes prasad me n my brother in law are following this method from last 2 month we had a lots of essue upon that we have lots of argument with delivery boy we reject the product twice after that we get a calll from the product company and they asking reason why you not accpect our product we tell.them whole story then they laugh at us and saying that its not going to work afterwards we react on that and we call e commerce call center we contact delar then we told him everything he is very friendly he help me for that i place order once again same product n then i open the product on camera and then i paid the amount #cod Great job we are with you thank you

Like French Revolution this is COD revolution thanks man

sahi hai sir... mere kirayedar ne MI ka phone mangaya tha to uski packaging mai kuch mistake thi... to usne lene se mna kr diya... aur delivery wale 2-3 din tk ghr aake chakkar lgate rahe.. ki sir le lo aap recording kr lo....but usne lene se hee mna kr diya... delivery wala pak ke chla gya.

i got Stone instead of Bluetooth speaker from amazon. but thankfully amazon refunded me. amazon is very helpful in this process.

Bro you nailed it 👌👌

proud to be amongst such consumers! :D Great video! :D

COD is destroying new sellers, number of returns is damn too high. Also there is extra COD charge for COD shipment leading no profit.

On Amazon very less items have cod option.and on some items where there is cod eligible but cannot select cod option during checkout.

what about the quality degradation of product once i have ordered a clothing and the colour is dull but in the online site the clothing was nice .what should i do?????

Badiya h Prasad bhai. Mein hamesha ye follow karta hu. Camera recording to nahi but delivery boy ke samne box zaroor open karta hu. Thoda argument to hota h har baar but even then I manage to do it. But now I even record the process. And even encourage others to do it.

salute to you sir!!

hit like for deepraj

bhai maine to 1....1 rupees jama karke apna redmi note 4 liya tha.. Us time yahi kiya tha😂😂😂 fhat rahi thi ke agar eeta (brick) mil gaya to lag gye mere😬😬😬

This is the best way I love this series

i am a part of #CODRevolution . Are you?

I ordered an alligator clip for mobiles from Amazon...and as per ur video...I told him that I will be first opening and checking the product and then only I will pay him....and he happily co-operated with it

Thank you bro. This is an extremely informative video, it's 2pm now and I am waiting for my Moto G5 which will be delivered today at around 3pm. From taking delivery to opening the box, I will do it on camera. (but I already paid via debit card as COD was not available). Thank you very much bhai.

wahh wahh bhaiJaan

I've seen that preferences was given for pre paid products at the time of sale. So what to do at that time??

I am following this already :) and I am proud of me

what if there is dummy inside the box and after opening infront of the delivery box he demands for the order amount.

delivery boy bola nko asela ter ghyu naka mi ghyun jato ani je order kelay apen tyanchi khup garaj asel ter kasa return pathavnar tyala tyaaveli kai karaychaa..

Amazon cod is unavailable in 2019

At my current location, most of the times COD option isn't available. What can I do?

example ke liye video banaya hai bhai isiliye deepraaj hai

I follow same method, I tell the delivery boy that I have booked the product and I have full right to see that what I order I got the that or something else....

Same happened with me when I paid 9999 for Meizu mobile purchased from snapdeal. Actually after ordering the courier got off tracking and than a delay of 8 days in delivery and than a phone call from courier office that we received your product but it seems damage so please come and check in courier office. And when I saw the package the mobile was missing in the courier office itself. After all these favorable conditions also it took more than 20 days and of course 100rds of calls to snapdeal. After I have started taking cod option only and I always check in front of courier boy before payment

1st

post some videos that you take with the delivery boy as a sample.

Amazon and some sites sometimes doesn't show the option of cod what to do that time?

thanks Ur Indian Consumer for this advice being an startup working on e-commerce we will try to implement this and make user experience more awesome and satisfactory

You can also make a Case Study on incident happened with Techno Ruhez's Acer Predator Helios 300

suppose i open the box on camera in front of delivery boy and it comes out to be the wrong product, shall we still pay the COD money to the boy?

Haa sir, me hamesha delivery man k samne he kisi bhi online purchase ki Hui cheeze ka package kholtahu .. lekin vedio k bare me mujhe pata nahi tha . Aab se vedio bhi proof k liye banaunga . Thank uh sir

Deepraj as delivery boy... Well acted...

Amazon has now started a system they call open box delivery. The delivery boy himself asks us to open the parcel at the time of delivery.

everything is ok, but here in non metro city, maximum delivery boy doesn't have swipe machine

create a petition for these & share the link

I always thought about this! Thanks for voicing your opinion!!

i have been shopping with amazon.in and i always prefer online payments coz they are easy and safe too. And sometimes we need an product and cant b able to save the amount till the delivery tym. and also i think amazon.in has the best customer care, they always help the consumers on refund replacement and other issues. So basically online payments would b a better choice.

Congratulations for surpassing 350K subscriber mark..😊🎉

yes. I also follow this method

i am following the same, i always choice cash on delivery. you rock prasad

GREAT INITIATIVE BRO ....WELL DONE !!!I ALWAYS ORDER FROM COD ....SURF BEFORE U SWIPE 😎😂✌

What Should I Do Coz In My Area I Cannot Order By Cash On Delivery ?

hey uic what if they remove the option of COD and in some products COD is not available then what to do

yaaaaarr....main b exactly yahi implemention sochti thi..even maine to all time implement kia b hai..#codrevolution..good bro good...Cheers!! UIC tum sangharsh kro atleast main to UIC ke sath hu....

but what if they don't wait for our sign and they just give the product and go

Thank you very much for this amazing solution.....I will share this video with my friends and family...and I will make sure that this thing is followed in my home

some delivery boys let us to check tr product. yesterday only i unboxed the shoes and he let me do it but i forgot to record that...will remember from next time btw great revolution dada...first the refund one and now this. great going, hope we get positive results very soon #codrevolution #UICfamily

proud to be a uic family

Dear Prasad, As you already know that I am a proud member of the UIC family. I already run an ecommerce website of my own and there are a few reasons due to which I disagree with your views expressed in this video. I would be glad if you could express your view on my disagreements. 1) If a customer opens a COD package and the contents inside are exactly what the customer ordered but for some reason if the customer changes his mind after opening the package and returns it, the complete loss would be on the courier company as the seller wont accept an opened COD returned package. Also if the seller somehow accepts it and the contents are damaged then the seller will have to bear the losses. 2) In the past week itself, there have been 2 instances of 2 different consumers who ordered products from my website, and during delivery they opened the package before paying for it. One of them snatched it, abused the courier person and kept the product without even paying. The other customer opened the package, tore the clothing item in front of the courier person and returned the package saying it was damaged. Evidence of both these claims are present with me if needed. 3) This video of yours is promoting the use of COD. As a fact, I would like to let you know that 30-35% of COD orders are returned because the consumers simply refuse to accept it upon delivery. Every such order causes a loss of minimum Rs. 150/- to the seller since he has to pay the return courier charges as well. On an average I receive 2000 orders per month on my webstore out of which atleast 700 are returned. This straightaway removes Rs. 1.05 lacs from my nett profit in such a competitive market. I totally agree that consumer is the King but the processes should be organised in such a way that it becomes a win win situation for both the entities. Please share your views on the same. Thanks

brilliant idea @UrIndianConsumer some days ago i ordered a shirt on myntra the shirt unusable but the myntra packages coming good. i record a video

what about this?? in my area cod is not available. what's the solution for this?

I ordered Samsung Galaxy S8 from Amazon and when it came to my house I hold to open in front of me to the delivery boy and the delivery boy told mai open nhi karunga mai chala jaunga aap uske baad open Kar ligiyega.I told him to take back the product

sir mujhe ek e-commerce site se fake products aa gye h ab kya kru me

Wah prasad Bhai..kya solution tha...I respect you..and now onwards I'll do this only

Have you noticed that e-commerce sites have revised the COD limit, Amazon India has revised it to 30k, then what to do?

What if there's no cod option for ur town??

Prasad you are simply great!!

Awesome suggestion but implementation will not be easy. Lets see...

what if we do the payment by debit card and then if we get Bricks instead of a mobile then what ??

Awesome bhai.. Let's the revolution begin

what about the gokano

thanks.....its a very good suggestion.... and now I always follow your instructions.....

Sir my ne flicpkart se infinix hot s3 7.4.18 ko order kiya i ho 10.4.18 ko ayege my ne be c o d option select kiya hu my be dilvery boy ke samne kolunga bath me payse dunga agar wo mana karega to my huse lenese mana karunga #cod revaluation ...thanks for imfarmection

Hi bro their are some products such as Memory card and pen drive which can be visible but corrupted from inside than what to do

I also order bt adapter from Amazon, the delivery boy stop until I unbox it

also please check IMEI NUMBER of box/cell phone/bill even seller sell you a service piece with seal box. which can cause damage or warranty problem.

Hey bro. just wanted to narrate an incident that happenend to me last week. i ordered one moto x force 32gb from amazon for 13k on june 19. the order got placed, payment was made in advance through debit card and delivery of the product was promised on or before june 24. i was tracking the parcel through the amazon app and it reached the Surat courier facility on 22. then i got an email on 22nd itself that the product is returned back to the seller. i called amazon customer care and they told that the product got damaged during transit and so it could not be delivered and therefore is being returned to seller. i asked for a replacement of the product and after a few arguments the customer care guy agreed for the replacement. Got a new tracking id no. on the app for my order. then on 23rd i got another email informing that the order has been cancelled and refund procedure has been initiated. i called the customer care again and got the answer that the product can not be replaced as it is out of stock for replacement but i can order a new one as it is in stock for fresh sales. i was told that stock for replacement is different from stock for fresh sales. i dont wana order a fresh one just because the price has gone up to 21k. is there anything i can do and claim my product at the sale price which was 13k ??? would really appreciate ur help bro.

HI Sir please help me. 1. I have purchased Creative speaker SBS A120 2.1 a month ago. 2. On 2nd day itself it sounds as fault woofer, i went to service center and they said Due to GST impact Stock is not available come back after 4 days. 3. After 4 days we went there and and they took my product and said please take new product with in 2 days. 4. But after 2 days they provided us very old product which sounds also not well. 5. I denied to take the old product. 6. they said wait for 10 more days and they replace with new product,. 7. But today i went and asked about my new product they simply saying that vendor is not giving your product wait for 1 month to 3 months. how to go to consumer forum Please advise me how to do.

what a nice video..Thank you Mr Prasad.I really got inspire with this video and i wil surely follow your steps which you said and also i hope all other people will also start to follow this..

Very nice sir! I do it some times but from now I will follow it for every time 👍

i feel its not worth as we pay when we get the delivery. we dont wait to open ,check and then pay. we directly pay.