It's hard to know without more information. Maybe your board is not exactly the right size? It might not matter if it's not quite square as long as it works.
@@user-xs4mg5fp9w The gap score is the length of the gap, rounded down to the nearest centimeter multiplied by 4. The loop score is the height of the loop, measured from the point of intersection to the highest point on the inside of the loop, rounded down to the nearest whole centimeter, multiplied by 6.