Confusing Customer Names & Their Pronunciations | Call Center 

Hi miss kwestyon, I'm so grateful for all of the videos you made because it helps me to pass all of the interviews and I have a job offer today without you I can't make it. Hope you always provide us with a helpful videos of yours and help everyone who wants to apply in a call center.

2 years ago when I was watching your videos for interview tips and got hired and still kicking in the company. But now, I was planing to step forward and apply to another company again and I'm still nervous. haha! I believe that I will get hired again because of your tips! ☝️🍀 Thankyousomuch indeed! 💚

Also mispronounced countries or cities in the US hope you can make video too.

Short and simple but siksik at liglig sa useful information. Thank you po!

I actually did get a customer named William that went by Bill as NN. This is really helpful. Thank you. 😊🙏

I think I saw you earlier today, I've been a fan of yours for some time now. Your videos really helped me a lot! I also passed my first bpo job by following your tips. Thank you so much Candice!

Nice, thank you

Part 2 please🙏🏿

Thank you so much

Very helpful!!!! Another types of name Difficult to pronounce are those from India , Egypt .. etc !!! Well known as HABIBI 😅

Ate Sheena, can you create a video on how to end a call in different scenarios? Like if the issue was resolved, account cannot be verified, client is a third party?

Could you please talk about the technology that's used as a call contact operator plz

that's a big help ma'am,, we're almost doing the live calls

Hi Candice! Hope you notice my comment. I'm newbie and currently under nesting training. I don't know but I'm actually having a problem listening to customer. I do have active listening but I can't understand them as they start to speak. Do you have tips for this? Haha thank you

Hi, do you have any references for remote or virtual callers?

hello good morning watching from dumaguete

Wow thank you for correcting. Now I know 😅😅😅

What kind of vocabularies I have to learn before becoming a call center agent so that I would not have trouble working in the call center companies

Hey @kwestyon do you sell a course or anything? I run a answering service/call center and would love to use your videos for training? I am also thinking of putting together a "training academy" completely free of course for agents that maybe didn't make the cut. Really anyone could join but I would love to feature your videos or if you have a course I could buy to put people through that would work as well

Please upload more videos mock and rapport building please explain more detailed videos I work for payroll something related payroll

Hello po, Ask ko lang po if meron po kayong example ng mock call but unhappy customers? Thank you po so much.

Phoebe like the character in FRIENDS

Ate Sheena, badly need your help!!! CAN YOU CREATE A VIDEO ABOUT COLLECTION ACCOUNT THANK YOU ATE!!!

Robert is sometimes Bob

Hi Po ask kolang Po pano kapag pinag sell me this pen Ako Ng mag interview sakin pero ibebenta kodaw Po Yung ballpen sa taong wlang kamay

Hi Ms. Sheena, keep up the great work, most POWER, stay safe & GOD BLESS ! ❤🎉😇

0:57 as a native English speaker, Stephen can be pronounced as Stephen as you say here or Steven. Its weird 😂 so It’s best to ask how the person pronounces it

Auntie❤Wife❤Mommy❤

Yaaan. Nag aaral nanaman ako ulit, pang 3 days ko na sa prod na endorse. Kaso ang hirap intindihin lalo pag black American 😅 hay nakooo Lord. Financial Collection pa more. Hehe

Sana po magkaroon ka po shadowing lesson hehe baka sakali magaya kita mag salita.. thank you po sa mga informative videos nyo

Kwest I need your help please there's any way to contact with you right now please and thank you❤️

Ate ano po brand ng microphone mo. at san po nabibili yan. ang ganda kasi may earphone jack na din.? sana ma notice🫶

"Hughes" pronounce as Hews😊

lol legit😂

hi, ate can i ask my clients to spell it po ba huhu sigurista po kasi ako ty!!

Michael Christopher Debra/Deborah Btw I like what you do for us to know what the BPO industy is, and your voice makes me feel I need to get a cup of coffe before watching your videos lol

Hi ,hope you are doing okay....new videos to come?

I have a customer her name was theresa then it came i pronounced it wrong she's upset😅 Like how am i gonna pronounced it correctly! I guess she was just sensitive when it comes pronouncing her name.

Dami akong naging customer na walang vowels yung name 😂

Ate try mo mag smile naman, parang galit ka nalang palagi huhuhu

Jorge = horhey

You are so beautiful!

ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-Uvmfh7yDMCI.html You could have fun pronouncing these names of towns in Upstate, NY. Don't worry though, most Americans can't pronounce them. You would never know the correct pronounciation based on the spelling.

Black American Name... 😥

Josh said I am using a suggestion from someone lady

Thanks for this 🤍 (first comment)