you were powering it with 110v, right? i had a similar issue with a customer's santa, it seemed like the motor was screwed, it wasn't, they ran it on 220 and it could barely turn, when i connected it to a 220/110v transformer it started working perfectly.
Yeah, 110v. In my case, my great grandpa took this Santa somewhere to fix and now it is working perfectly. I don't know the procedure of the repairs but I believe it was the motor problem that I was suspecting.
Esses motores são uma porcaria eu tive maior dor de cabeça com eles kkk o meu noel de fibra ótica grande o motor dele é um desse porém de AC 12v colocaram DC 24v daí ele não quer mais girar no AC12v ele até gira porém precisa ajudá-lo ele sozinho não consegue mais girar e tbm os eixos saíram e as engrenagens provavelmente estão meio ruim mas daí comprei outro motor porém ele se mexe bem devagar diferente do motor original