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LATEST SYLLABUS 2024 :
Consumer protection: rights of consumers, methods of consumer protection.
Need for consumer protection; methods of consumer protection - self-help, legislative
measures and consumer associations/NGOs, Consumer Protection Act, 2019 - Meaning of Consumer, Rights and responsibilities of consumers.
The Consumer Disputes Redressal Commissions (National, State and District).
Difference between Consumer Protection Act, 1986 and Consumer Protection Act,
2019.