Costco Kohler Task 1420840-VS Semiprofessional Kitchen Sink Faucet RC78957-1PC-NA Aerator / Head

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In this video, we attempted to fix a poor stream from faucet head when on full setting. We were unsuccessful but, this video may provide good info to those looking to disassemble this head for other reasons. The comment section will also provide a good platform for those who have fixed this issue, a place to inform others. Thank you

Опубликовано:

11 окт 2024

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Комментарии : 38

@TheKnoxcountry Год назад

Kohler sent us a new spray head to replace it. Great experience with customer service on this problem.

@lisasrvexperience 11 месяцев назад

Thanks for mentioning this, I just called Kohler and they're sending me a new head!

@TheKnoxcountry 11 месяцев назад

Great to hear that 👍

@rodiddy4983 10 месяцев назад

Wow ur a genius with that tool. I couldn't figure out for the life of me how to take this thing apart. Thank you & yes im gonna reach out to Kohler to get a replacement head.

@georgewashington7251 Год назад

Thank you for going through this. I am struggling with the same issue on a different Costco Kohler faucet.

@brian772 Год назад

I had the same problem with a brand new Kohler kitchen faucet. Contacted Kohler and they said to soak it in a vinegar/water solution for 10 minutes. I was skeptical but that actually worked. No more splattering!

@TheKnoxcountry Год назад

Great! Thanks for the tip. I’ll have to try that.

@cwdrake09 Год назад

Like the whole head or just the aerator?

@brian772 Год назад

@@cwdrake09 the whole head

@lisabyrum2382 Год назад

Thank you so much for this video. I've been trying to get the end of this Kohler faucet off for months. Your method worked perfectly.

@TheKnoxcountry Год назад

Awesome! Glad it helped 👍

@michaelcary2846 Год назад

thanks for trying to resolve it. I had same issue just out of box with professional installation. Chatted with Kohler requested new spray head so they are opening a warranty ticket. Unless you didn't purge your line prior it is possible some may get debris but its unlikely.

@tobybeetham6402 9 месяцев назад

You looked in the wrong end! The side you first looked at with the screen has a water restictor under it! I had the same issue(brand new Kolher from Costco) and now have perfect stream and way more pressure!

@MCMXI1 11 месяцев назад

You can also use needle nose pliers opened up into two of the opposing tabs. Once in place, turning the body while holding the pliars in place was easier than turning the pliars.

@gscott5348 Год назад

You da man Scott! Thanks for the video saved me from changing the entire faucet out 🤣

@omarpinam Год назад

Awesome, I solved this problem watching ur video , thanks for sharing it

@TheRealRobM Год назад

I just installed a brand new Kohler Simplice yesterday and right out of the box it's doing this. Not pleased at all. I was ready to do a return and look for another brand this morning, then I found your video. Obviously, it's a design flaw or quality control problem. I'll be giving Kohler Canada a call today to see what they offer as a solution. Curious, did removing the blue piece help with greater water flow prior to engaging the BOOST button? If I stick with this faucet, greater flow would be fantastic without having to ALWAYS hit the boost button. Takes forever to even get the sink half full. That said, the look of the faucet is nice. I notice the spring torque makes the arced part sit a little off center (to the left) where the head contacts the magnet, with mild OCD that's a bit of an issue, I see yours does the same. Great quality video. Clear, concise, in focus and thanks for leaving commenting on.

@TheKnoxcountry 11 месяцев назад

Thanks for the comment. To answer your question, I don’t remember if it was better flow without the blue screen. Yes, I totally agree, I’d prefer the boost pressure all the time as well. 👍

@TheRealRobM 11 месяцев назад

@@TheKnoxcountry before I returned, reached out to kohler and they are sending me a replacement head no questions asked. after some research, this may have been a known issue. I also ordered a couple of spare aerators that are listed as high flow to put in the new head. they increase flow from 1.5gpm to 1.8gpm. part # K-1167290

@TheRealRobM 10 месяцев назад

@@TheKnoxcountry New replacement head arrived from Kohler. Installed and seemed to work better with no sputtering. This lasted 1 day. Sputtering out the 'fan' part is back as bad as the original. I have determined that may actually be a design flaw. Typically, on other brands of faucets, stream is the normal setting. You press the button and get the fan or 'jet' or rinse pattern. when you shut the tap off. they revert automatically to stream when pressure drops. This Kohler Simplice stays in the fan pattern unless you manually change it back to stream from fan. I noticed if I keep my thumb on the button for stream setting and press it harder while the water is running, the sputtering through the fan part stops and the stream is perfect. Let go and it sputters. It's like the force of the water itself is causing the setting between stream and fan engage itself partially, which results in the sputtering. I'm going to reach out to Kohler again and see what they offer as a resolution.

@TheKnoxcountry 10 месяцев назад

Interesting! I’ll have to try that sequence and see what happens. In our case, the new replacement went back to sputter in about a week but not as bad as the original. I agree….. Design flaw

@steves1390 Год назад

Took mine apart for the same problem and found your video looking how to put it back together but not it sprays and streams at the same time…

@Jaya0616 Год назад

I just installed a brand new Koehler faucet and am having the same issue as you. It is splashing and annoying!!

@TheKnoxcountry Год назад

Sorry to hear that. Yes it is rather annoying. If you call Kohlers customer service number, they should send you out a new head like they did for us @ no charge.

@thomasmcdonough5263 Год назад

Just replace kolher faucet kitchen sink water coming out is all over , should i just call kolher & have them send a new head ???

@TheKnoxcountry Год назад

Yes. Call Kohler costumer service and they will send you a replacement.

@thecompletejake Год назад

I am experiencing exactly this issue. Did Kohler's replacement head fix the issue?

@TheKnoxcountry Год назад

Yes. No problems now 👍

@everevolvingself9327 Год назад

Were you able to figure out how to fix it? I ask because I have the same problem.

@TheKnoxcountry Год назад

I wasn’t able to fix it. Kohler sent us out a new one after we called customer service.

@innerpeace46 14 дней назад

If you call Kohler they will replace that whole head piece for free, do to the fact they don’t have a way to replace the filter.

@TheKnoxcountry 12 дней назад

I would hope so. I’d assume any problem with the head would be covered under warranty. If it falls under the warranty terms that is. Let us know

@realSamAndrew 5 месяцев назад

I am amazed that there is no guidance anywhere to show you how to remove the bottom piece. You had to make your own tool, and those holes were to me the only apparent way to unscrew the bottom. I called Kohler and they said there IS no tool for this and it is all one piece and not designed to be serviceable. Seems like really poor design and also they were clearly not telling the truth about the bottom not being removable! Sneaky.

@TheKnoxcountry 12 дней назад

Yeah, those parts are definitely something the customer should be able to access for cleaning.

@MincrifterReal День назад

Here is a link to fix the spray head low flow issue for the Sous model. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-WcziuqJ0t6E.htmlsi=90kt8OACC8lRAtp4

@vistaglass910 Год назад

I did everything in this video and no success. Until....I put everything back together for the 5th time and somehow it works they way it supposed to 😮 I was afraid to take it apart again and see what I did different. 😅

@TheKnoxcountry Год назад

Interesting! Ok thanks for the comment. Our replacement that fixed it for us is starting to go wild on us already 😑