Hi there James, thanks for your message. Carol is one of our clients who volunteered as a media rep to share her journey. You can find out more about her experience in her own words here: www.stepchange.org/about-us/who-we-help/carol.aspx Hope this helps! Best wishes - Kimberley at StepChange
@@StepChangeDebtCharity some "charity" you get money from the creditors hassling the consumer to pay back money they cannot afford... so you work for the creditor via commission.... jokers