Customer Comes in After Closing 

About the tipping, outside of America tips are considered a sign of gratitude towards servers or cooks if you enjoyed the service they provided. In your case the lady came 5 minutes before closing and probably acknowledged the inconvenience she might have brought with coming so late, so she decided to compensate you for this.

I used to love when my old boss at the grocery would stand by the door the day before a holiday when we were closing early of course and turn people away. Customer "Oh can I come in just for a few minutes?", Boss "No, not for a second we closed 20 minutes ago." Get your stuff together people and manage your time and have a clue! He was my old boss but he got promoted and not fired, it's a big company that can afford hurt feelings.

Here’s a last minute customer story: worked in the fabric department at a craft store. Two ladies came in 10 minutes before closing and picked out 18 colors of tulle. If you know what tulle is, it puffs out as you unroll it. They wanted 10 yards of each color. That’s 180 yards! Almost 2 football fields in length! I had to call over my boss and get additional help. We had to keep our cool and service the customer. Needless to say we left late. 😂

Your first mistake was opening the door. Literally NEVER open the door. But I'm glad this turned out well for you :)

10 mins before closing means kitchens already cleaned the flattop/fryers/grill/oven. always assume places close 30 mins before closing. or last orders is 30 mins before closing. had a lady asked for a medium-well / well done ribeye steak at 30 mins before closing and she wanted to dine in. she requested to sit in the rear section. she also ordered a sundae. there's a salad bar and she requested the bar be topped up. manager intervened and said she has to choose what she wants and the manager will personally bring out single person portions for her. she stayed till 45 mins after closing. manager and me got on the last train. i cleared her table and left it in the sink to soak for tomorrow's dishwasher. because of her, the manager and chef agreed to 86 any steaks 30 mins before closing. and we mop the rear section 40 min before closing so that the wet floor deters late comers requesting the rear section and yeah she didnt get a grilled steak. it was a pan seared then microwaved. asia doesnt have a tipping culture.

I used to work at a Firehouse Subs and towards the end I was just the opener and sliced all the meat each morning for the day, veggies etc so that wasn't so bad. Closing was another story. So many times we'd have someone knock trying to get in 10-20-30 minutes after we had closed and if the owner was there, they would have us let them in and take their order. One night we had someone come in about 15 minutes after close and the owner was there and let them in and they ended up ordering 12 foot long sandwiches. They were all steamed (I had already cleaned the steamers for the night) and I had to reclean the toaster, reopen the half the line and then wash a few extra utensils. For more context, the steamers were cleaned and off so they had cooled down. We had to wait for them to reheat to use them, then wait for them to cool down to reclean them. That one order caused me to go home almost an hour late and I had to open the next morning. I told her if she ever did that again she would be finding someone else to do the work. It was also during a time when most places like that paid 7.25 an hour.

I love these types of videos! Continue making them

I guess people tip for others as way to show how you feel thankfully for your effort. Like that person almost for sure understand that you was tired and wanted go home. Especially after ordering so much sandwichs. So its pretty nice of him doing that.

When I worked at Walgreens, there was a lady who would come in maybe once or twice a month and do all of her grocery shopping in one go. We were open till midnight, and she'd always come in within the last 10 minutes that we were open. Since we couldn't ask her to hurry up or leave, we had to wait till she was done, and then she'd always have a TON of coupons. It was awful, not gonna lie. I wouldn't make it home till closer to 1 am on those nights.

The tipping is basicly given for the service you need, with tbe amazing service you did to this guy, honestly, you REALLY deserved extra money for your dedication and the service you provided. Believe me, if you ended up bieng in a Subway i went to, i'd give you an amazing tip, since i've heard about the amazing stuff you did.

Milad be going brrrrrrrrrrr with this channel. I really like your videos and its always a nice time when you post!

My question is: WHO EATS THAT MUCH ONIONS Also has anyone ever ordered the whole menu then just walked out without paying or taking anything?

100% I have experienced this so many times. People coming in last minute with HUGE orders

I worked in several Burger Kings when I was younger. If a customer knocked after closing, they were told,'Sorry, were closed. All it takes is if you let them in, other people walking past will think you're open and come in. A firm Sorry we're shut and listen to no pleas or sob stories.

Milad I’ve been watching you around 2 years now you’re one of my favorite RU-vidrs. Your the best

Love it Milad, Keep up the good work!🎉

Even though it’s your parents subway From the very beginning, tipping has been a way for restaurant owners to underpay staff, and shift the burden of decency from themselves to the customers.

When I used to work at Steak N Shake, at least once a week some drunk would come in at around 3/4am and would ask with his buddies what the most expensive thing on the menu is or what the biggest burger we had was. We had the 7x7 - 7 patties and 7 slices of cheese. And more than a few times, that didn't seem to excite the guys too much. So along comes one guy who alters the trajectory of my response for that question forever - he orders the 7x7, but adds 2 extra patties, 2 extra pieces of cheese, 9 layers of bacon, 3 eggs, puts it all on sourdough and adds two extra pieces of sourdough to keep it all together. A 7x7 already is typically a mess of a sandwich, with all of the grease and cheese causing it to kind of just slop over onto the plate more often than not, even with a knife or toothpick pushed through it. The bacon and the extra bread helped a little bit with the stability, since it ends up being more like 2 sandwiches stacked together in the end - but the eggs man... the eggs are even worse for the stability of the thing than everything else that normally comes on it. In the 4 years I worked there, I was able to sell around 50 of them. Most people aren't so far gone that they think they could handle it. Some people get it and share it with someone else. But every now and then there's someone so shitfaced that they think they really could down a few pounds of meat no questions asked. I got to the point where I could do a 7x7 myself, but I couldn't handle the fries that came with it or any of the extra shit I'd upsell other people on.

Can we take a minute to respect what Milad has to go through? 😂

3:47 ya something similar I guess at an old job lol, it was close to closing and someone ordered like 3 big salads to go. But they were salads where you had to thin slice potatos and fry them, saute onions in a skillet and toss the fried potatos in, thinly sliced beef, and toss it all in ranch, then put it on the salad with cheese, and I made 2 of those, and 1 with a bunch of crap, just for them to not have enough money for it all lol

It must be game day and he forgot that he was responsible for food! 😂

The exact same thing happened to me at my Subway I used to work at. Pretty sure I've even had some last minute customers during summer order 14 sandwiches.

Ughh I love your videos too much!! ❤

I used to work at a beach bar, we close at 11pm. I was covering up everything in plastic wrap and when I finally was ready, a group of like 20 teenagers came in and they all ordered a cocktail. My boss off course thought to make good money so we agreed to stay open until 12am.

i dont care about the story i just want to try that burger

Dudes a hero getting that man his sandwiches after closing so many times I got screwed showing up 10-15mins before close just wanting something quick and easy end up leaving hungry

0:35 its RAW!

Heyo! Big big fan your videos never fail to make me hungry!

Yes those was some good sandwiches and my kid loved the steak sub! And no they wasn’t rushed you did great!

My guy THAT IS TOO MUCH CABBAGE 😂😂

Dude was LOADING that red cabbage. 😭 1:43

love your videos sm hahah

I wouldn’t even serve them when already closed tbh lol

1:52 - Sir, do you want more sandwich with your onions ?

The end 😂😂😂

Dude this happens to all of us, we close the gas station at 22:00, and despite turning the lights off, closing the gate and everything still people show up at 22:15-22:20 and ask for gas, snacks and tobacco when everything is already closed up and not available.

4:00 is very similar to our Canadian dish - POUTINE (French fries, gravy, cheese curds)

Ha when I worked in retail if the door is locked and there’s a customer outside knocking I will just shake my head no and point to my wrist and say sorry.

Bro what were yall doing at the end😂😂

Lesson for you: if a customer comes after closing, DONT LET EM IN.

I just enjoy your content and time put into your videos and the effort just forget about the effort. I hope you make more videos in the future. Thanks for all your videos.😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

holy crap all that cabbage ... please no more lol

Hi your time at subway is so funny ❤ keep it up😊

i love that matt stoney reference lol

KEEP UP UR CONTENT!

Whenever someone order a ton of items from the menu, I always just assume that it’s probably a group or family meal… But if it was for one person, that’s when I’ll be scared

That might have been my dad because he had to do that before and those sandwiches were phenomenal and if you did make them thank you so much

I was an ASM for SBUX many years ago. I was closing Christmas Eve and my manager scheduled a skeleton crew. I argued against this since holidays are unpredictable. Anyway, 15 minutes before close a BUS from a nearby church shows up with about 75 customers. Needless to say, we served them all and it took quite a while. I finally locked the doors 45-50 minutes after our normal closing.

the bg making me hungry asf 😭

One of the goats of youtube hands down

Now this is EXACTLY why we don’t cater to customers every need because then they backfire back at us with this mess. Hospitality work changes you after awhile

There's a special place in Hell for people who come in after closing or don't leave knowing you've already closed.

Why does cooking look so fun😭😭😭

0:38 That looks pretty nice. *starts mixing* OH MY GOD WHY

When I was working for a bakery/cafe chain there was this one time... I was opening the shop, the procedure for that is come at 6AM sharp, high-five the truck driver who just stopped unloading baskets filled with bread and cakes, turn on the oven to start baking the frozen minipizzas, start unpacking the baskets onto the shelves, the store opens at 7 At 6:15 an old lady walks inside (I usually didn't lock the door after coming in, because the shutters were clearly all down, no lights were turned on, and the opening hours were written on the door) looks around, meets my gaze, I was standing and staring at her, a basket filled to the brim with fresh loaves in my hands.... - Are you guys open? > N.. No, we open at 7 - But I seriously need eight fondants right now Ended up telling her that I can sell them only if she has the EXACT sum in cash, because I can't use the terminal or give change.... And she actually did So.... that's the story xD When it comes to tips, I got one twice in my career and both times I basically jumped with joy, thinking "I'm eating lunch today" XD

i think tipping should only be for when a worker goes above and beyond and milad DEFINATELY went above and beyond for that guy

I work in healthcare and patients that require the most time are scheduled last so they do not delay other people's appointments. So I literally get patient's at the end who need extra time every single day.

One time I went to Subway and they were out of bread. This was at 6pm lol. They still had the round bread though, so that's what I got (anyone remember round bread?!). The crazy part wasn't that they ran out of bread at 6pm, it was that Brock Lesnar was there waiting in line. He overheard the Subway worker tell another customer that all they had left was round bread, so he left. A few kids followed him out the door to get his autograph. Btw this happened in rural Minnesota.

I had an experience recently with a customer wanting to come in after closing. I work at a grocery store and I had to stay late to help deal with an issue about refrigeration in the store failing and getting someone in to repair it. I was waiting on the repair guy to arrive and was pulling product from parts of the store that were not keeping temp. Repair guy shows up the same time a customer arrives wanting to be let in to buy a bottle of alcohol an hour after the store had closed(and also clearly intoxicated so I wouldn't have sold it even if we were open).

oh wait i remember u yeah i found ur channel in 2020 keep it up dude

Love your vids

2:30 Yeah, pizza shops do have a good reason for no new orders at the last minute before closing. The ovens take a good while to heat up and, importantly for closing, to cool down. If they know how many orders they have left, they can shut down the ovens at just the right time to still finish up the last few orders and not have to waste too much time waiting for the ovens to cool. But if you come in late with a new order, then warming the ovens back up and then having to wait for them to cool back down can add a solid hour to how long it'll take them to properly close down even if your order only takes 10-15 minutes. I know a few people in different pizza shops, and they all implement a "last order" cutoff policy thirty minutes before closing.

Great content❤

Damn! That was a lotta salad on that one sammich😂😂😂

In italy tips aint mandatory like the us where i heard you need tips but you use tips as a sign of gratitude towards a good waiter. For example one evening we went to dinner in this restaurant and there was this young guy who served us. He took his time to look at the things we ordered come back and ask if some ingredients were ok anyways cuz some were spicy and it’s not really common in those dishes, then he just served us fast and clean. We had to give some tips cuz he was so good at his job

1:45 bro how much lettuce & onions do you want? 😂

HIIII I LOVE YOUR VIDEOS

This is absolutely insane

I am actually crying watching whoever is making the food in this video that is entirely too much purple stuff (onions?) that he's putting on that food, its like half the entire sandwich or whatever he's putting them on.

This man has good discipline

I work part time as a taxi driver. When its a busy night and half an hour when youre supposed to finish work and you think, ok. One last customer from the party you can pick up... And this guy wants to go 40 km... Thats when you know itll take you one hour more to finish. ^^

that 4 more sandwiches is horrifying me even if I'm not an employee

Mustard, has any customer come in and said "I'm gonna get ______ type of bread, but I'm gluten free" or something along the lines of that

I feel like it might have been for a birthday party o_O

Oddest tipping experience I had was when I worked part time at Best Buy, some old grandpa dude wanted to tip me because I was really helpful to him and taught him a few basic things about computers. It was a slow day, I didn't care, it was fun.

there's a sandwich in my red cabbage, sir

In the U.S., tipping compensates for low wages in sectors like food service, where workers, often get paid either minimum wage or below minimum wage, struggle to make ends meet. Tipping becomes a crucial supplement, enabling individuals to bolster their earnings and offset the inadequacies in governmental or corporate compensation. In other parts of the world like many parts of Asia, tipping is not allowed because the workers get paid fairly well on their own.

Due to crazy work hours sometimes I am guilty of this too buying for the crew...but also always fat-tip...before I order!

Hi, I love this channel 😂

Bro a tip is just a thank you for your good manners

Milkshake, has a criminal ever entered your store?

thanks for the sandwich!

ayo that burger at 3:50 looks like the best burger on the planet ngl

Day 75 of asking milad to name his island the kingdom of miladistan

hey this is so crazy so much food🤤🤤

i cant imagine walking up to a spot 10 mins before close and expecting anything other left over french fries. people really do just be unhinged out here.

I once forgot a cornbread in the oven during closing. went in The next day and the manager (owners son) asked "what happened to the cornbread? I say "it's in the cooler" he then showed me the black cornbread says you could've burned the store down. I didn't get fired though 😅😅😅

Buddy really believes fast food is healthy. Still killing me

Question: has a customer ever cussed you out?

The point of tips is normally some jobs dont pay much, I don't know how your parents pay you in subway but usually it's minimum wage so they tip you for a great work to help you get a better pay for your hospitality maybe you were polite compare to other

yooo W video man! im doing a livestream later so wish me luck

Milad has there ever been someone who ordered something not even on the menu ?

I once had someone come in to order at 30 minutes to close, we made their order but they never came back. I stayed a whole 15 minutes after close still waiting for this customer but they never showed up and cause I wasn't thinking as I never took their payment yet we still made the order.

First! I can’t believe a customer bought the entire menu that’s insane! customer must be a billionaire now

Amazing

I had a group of like 30 come into my restaurant like 5 minutes before close. That was interesting...

Im against Tiping. But there you deserved both of the tips. These are the stuff Tips were made for.

I always tip for pizza when i have it deliverred i feel bad they have to drive for 10 minutes

What kind of restaurant is Oui??? I never thought I'd see you making khachapuri lol, love seeing Georgia represented

just about a week ago we was closing up at Taco Johns at 11 pm and a customer comes in drive thru and orders $90.00 worth of food at 5 till close. Trust me that will always happen. Ive been in the restaurant industry for over 25 years and yes it does get old. We do need food