Customer Relationship Management (CRM) | Soft Skills | TutorialsPoint 

Soft skills are people's skills. In this tutorial you learn about Customer Relationship Management(CRM), components of CRM, strategies for customer retention and more.
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Soft Skills are essential to be good leaders, from employees to directors of the company, everybody needs good soft skills to stand out and shine in the crowd.
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Qualities such as the ability to communicate clearly, the ability to work well with others and the ability to manage time effectively are a few examples of soft skills.
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