Providing great customer service is about three simple words: Greet, Share, and Thank. We take you through these steps and look at nonverbal cues you can get from your customers. When it comes to serving customers, it's all about being friendly and genuine. Sure, you're making a sale. But don't come off like a pushy salesman.
For more free training from IDDBA, visit training.iddba.org!
14 апр 2014
