CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE! Learn how to excel at Customer Service with Richard McMunn of: www.how2become... #customerservice #customersatisfaction #customerservices #training #trainingcourses
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DOWNLOAD THE SLIDES AND COURSE MATERIALS:
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CUSTOMER SERVICE TRAINING COURSE CONTENTS
SECTION 1: The Definition of Great Customer Service. 04:00
SECTION 2: The Importance of Excellent Customer Service. 06:19
SECTION 3: 5 Essential Elements of Great Customer Service. 09:06
SECTION 4: 5 Things to ‘NEVER SAY’ to Customers. 17:22
SECTION 5: 7 ‘Powerful Things’ to Say to Customers. 18:37
SECTION 6: How to Deal with Customer Complaints. 21:52
SECTION 7: L.A.S.T Method for Customer Complaints. 26:04
SECTION 8: Test Your Customer Service Knowledge! 26:53
SECTION 9: Customer Service Interview Questions & Answers. 35:04
SECTION 10: How to Download the Course Materials. 41:05
CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS TRAINING VIDEO • CUSTOMER SERVICE Inter...
WATCH ME PASS A CUSTOMER SERVICES JOB INTERVIEW • CUSTOMER SERVICE INTER...
FREE JOB INTERVIEW TRAINING COURSE: www.how2become...
HOW TO PASS A JOB INTERVIEW • INTERVIEW QUESTIONS & ...
LAST MINUTE INTERVIEW PREP • LAST-MINUTE INTERVIEW ...
BEST ANSWERS to Interview Questions: • DESCRIBE YOURSELF IN 3...
How To Introduce Yourself In An Interview! (The BEST ANSWER!) • How To Introduce Yours...
10 GREAT THINGS TO SAY IN AN INTERVIEW: • 10 ‘GREAT THINGS TO SA...
CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
/ richard-mcmunn-coach
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DOWNLOAD THE SLIDES AND COURSE MATERIALS:
www.how2become...
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7 сен 2024