How Sitejabber improved segmentation and CS operations, achieving 80% retention and a 25-35% upsell revenue increase.
"Since integrating Custify, we've consistently exceeded our core KPIs, improved our retention rate and boosted our upsell revenue by 25 to 35% monthly. Coming into this role after Custify was onboarded, I've seen firsthand how much easier it is to manage these critical metrics. It’s a game changer that supports my growth as a customer success manager, allowing me to focus effectively on our clients and drive our company’s success forward."
Christina Raggi - Customer Success Manager at Sitejabber
With Custify, you can:
☑️ automate daily tasks through Playbooks
☑️ build individual customer #HealthScores
☑️ create customer segments
☑️ improve your customer communication strategy
☑️ streamline your onboarding process
☑️ track customers’ journeys every step of the way
☑️ get a 360 view of their progress
Want to do great things with your customer success initiative? Keep in touch with us below:
Custify Website: custify.com/
LinkedIn: / custify
Twitter: / custifysrl
Facebook: / custify
Contact: www.custify.co...
Philipp Wolf, Founder and CEO: / philippwolf
And check out Sitejabber:
www.sitejabber...
7 окт 2024