Dealing with negative reviews is something all businesses (big, small, in the auto industry or not) will likely deal with at some point in time. How do you respond?
We'll unpack this question as well as give some real world examples of bad reviews that are valid, full of nonsense, and everything in between.
Remember, the customer is always right in matters of taste. Don't forget the last half of that sentence.
Check out the full episode: open.spotify.c...
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Join Cannonball Run record holder and founder of SwitchCars Doug Tabbutt with a new co-host each week as they take your calls, swap stories, and help you navigate your automotive journey. Think of it as a skillfully blended cocktail of automotive advice, personal finance, and dry humor - with a nod to the Car Talk radio show.
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7 сен 2024