Dealing With Negative Reviews 

Dealing with negative reviews is something all businesses (big, small, in the auto industry or not) will likely deal with at some point in time. How do you respond?
We'll unpack this question as well as give some real world examples of bad reviews that are valid, full of nonsense, and everything in between.
Remember, the customer is always right in matters of taste. Don't forget the last half of that sentence.
Check out the full episode: open.spotify.c...
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