Darkglass Suite connects to my X Ultra. However, the cabs and mics do not appear in the chain at the top of the screen. There is also no sound change when the cab sim button on the pedal is used. Please help
Can we activate or deactivate the noise gate per preset? I don't want any noise gate on my lower gain setting but on higher gain ones it can be really useful.
Question: the cab sims only work when using DI out, correct? If I plug my pedal with 1/4" in and outs, I am only getting the standard signal from the pedal itself, not the cab sims?
Are these impulses just cab sims ? I would have thought an IR would be the whole set up, an amp plus cab. If not then is the phrase impulse and cab sim just being used interchangeably here ? When they can mean diff things
How do you change the 6 band eq on the app? The other one is the generic? Also is preset D,E,F 3 additional presets we can load up? This was really helpful, so if you use presets D,E,F can you still access the tuner, and the other options that require pressing both switches?
Well, the problem is.. why my B7K Ultra v2 is not saving the cabinet I set? When i change it in Suite it sounds the same... tried v4.5 and 4.6. After Suite restart, it's showing the old cabinet
Try selecting a microphone after loading the cabinet, if you're not getting the green successfully loaded banner at the top nothing changed yet. After loading a cabinet I don't get any change either until I select a mic.
no matter the computer I connect to usb, the the amp is not recognized as a device. as if nothing is connected. Switched usb cords and still nothing? any suggestions? Is it a lemon?
Hey! I'm so sorry to hear you're experiencing problems with your Suite. Could you please send us an email at support@darkglass.com? We'll assist you in no time!!
Yes! The blue LEDs correspond to the Omega drive channel of the amplifier. In order to toggle it, the Super Intelligent footswitch is required or a MIDI footswitch controller to engage/assign a preset-program with the Omega engine.
Yes! All of our current products having the cabinet simulation feature available, will work the same way with the cabinet and microphone selection of the Suite.
On my computer the "fetch IR" go on the microphone logo so I can't select differents positions, I need to use phone for that. And when I click on microphone logo i need to go higher where the mic logo isn't to click on it
Please contact us at our support email with a screenshot of the issue in order to determine the cause of it and help you sort this out. It could probably happen due to the resolution and scaling used in your system.
